Amazon IN

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Reviews

Write a review
2.3
Reviews 114
5 Stars
23%
4 Stars
14%
3 Stars
6%
2 Stars
5%
1 Star
53%
Reviews that mention popular topics

India
6 reviews
21 helpful votes
Follow Phoenix R.
Unfollow Phoenix R.
Share Review
Report Review

I have never faced any issues with buying on Amazon. Though the costs may vary from market by a small margin. I get most of my electronic on Amazon and even books.

But for being seller you have to already be a well established business with flourishing sales volume in order to make Amazon a sales platform or media. Else its not for businesses that dont own a website of its own.

Date of experience: March 4, 2018
India
1 review
2 helpful votes
Follow SHAJAHAN S.
Unfollow SHAJAHAN S.
Share Review
Report Review
Good and Worthable
February 21, 2018

It is very useful for customers, if they want to buy any product they can search the customer review and reveals the product details.

So we can easily purchase whatever likes.

Date of experience: February 21, 2018
India
1 review
20 helpful votes
Follow Dinesh k.
Unfollow Dinesh k.
Share Review
Report Review
Froud seller
October 10, 2017

Froud seller
I order a item Jain Pure Aquafresh Pre Filter For Water Purifier at 21 September 2017
And at 26Sep17 system showing order is delivered.

I block my credit card due to some security resion.
Now amazon person is telling he is not able to refund money.

Final conclusion is that:
Don't pay online
In case if u paid amount online and u loss ur account or credit card
So amozon will not able to refund u

Date of experience: October 10, 2017
India
4 reviews
9 helpful votes
Follow Rama R.
Unfollow Rama R.
Share Review
Report Review
Fraud site
September 8, 2017

In a row, four times, I have been duped by such a famous site. As now they are established, so they have started duping us out of our money. I ordered 'the Clownfish 13 inch / 14 inch Synthetic Signature Series Laptop and Tablet Bag - Macbook Air, Macbook Pro Laptop Bag' but the bag is instead a sack, too big in size and very inferior PVC quality. And the services are too poor the delivery agent does not contact, instead I have to contact them

Date of experience: September 7, 2017
India
2 reviews
6 helpful votes
Follow Prakash K.
Unfollow Prakash K.
Share Review
Report Review

I am a regular customer of amazon and no much bitter experiences from them. But recently I purchased a water purifier and the received item was entirely different from which shown and described in the web site. So I tried to return it. But, then I came to know that some items will not be picked by amazon, so we have to return it on our own risk by other couriers. It gives struggles to buyers due to return, delay for waiting to refund, reorder, and many mess-ups. Since this item was very urgent for me, I was compelled to use this sub-standard item.
I think amazon is not taking any action on those sellers.

Date of experience: August 14, 2017
India
2 reviews
8 helpful votes
Follow Harsha C.
Unfollow Harsha C.
Share Review
Report Review

I ordered Sennheiser CX 275s earphones from AMAZON but they failed the SENNHEISER AUTHENTICATION TEST. The earphones were counterfeit.

So I asked Amazon to send a replacement. The new product failed the authentication test too. This product was also counterfeit.

So when and if you buy from amazon, BEWARE the product might be a FAKE. Don't forget to check their authenticity before accepting.

As compensation, AMAZON decided to pay 50 rupees. Shameful!

Date of experience: August 10, 2017
India
2 reviews
2 helpful votes
Follow Avijit M.
Unfollow Avijit M.
Share Review
Report Review
Great site with Great collection
August 4, 2017

Amazing collection but sometimes overprices and delivery issues. But fortunately the reward system and the support system is very active and helpful.

Date of experience: August 4, 2017
Washington
8 reviews
7 helpful votes
Follow Aris P.
Unfollow Aris P.
Share Review
Report Review
Must do better...
July 29, 2017

... to reach international standards also in India, especially improving trustability of seller (mismatching details on item on sale, not real time alert, and delays in delivery).
PS allow foreigner to use their international cards too while shopping in India!

Date of experience: July 28, 2017
India
1 review
3 helpful votes
Follow Rohini j.
Unfollow Rohini j.
Share Review
Report Review
Poor delivery service of Amazon.in
May 2, 2017

I ordered a product on Amazon recently and opted COD... without any call they have cancelled my order sending across a message saying customer has refused the order. When I call the customer service they say it is a general error that occurs when a customer has opted for COD and he requests me to place a new order with prepaid payment. If they have given an option COD how can they negate it... what's the fun in having that option at all...

Date of experience: May 2, 2017
India
2 reviews
3 helpful votes
Follow Veenu K.
Unfollow Veenu K.
Share Review
Report Review
Amazon delivery service is very bad
April 11, 2017

I have buy wallet form amazon.in and my product delever date is 19 july 2017. But today is 21 july 2017. And I have no information about my product and amazon customer executive tell wait wait and only wait but not resolve my problem so amazon is very bed site for shopping

Date of experience: April 11, 2017
India
7 reviews
4 helpful votes
Follow Deepti J.
Unfollow Deepti J.
Share Review
Report Review
Amazing Site to shop
December 8, 2016

I love this site to the core of my heart. The prompt delivery and responsive customer service made this amazon india, a wonderful hub to shop.

Date of experience: December 8, 2016
India
1 review
3 helpful votes
Follow Titan T.
Unfollow Titan T.
Share Review
Report Review

This website is cheating both sellers and the consumers, what they do is replace the real products with fake one or cheap ones specially with similar names to avoid being sued, its just a matter of time before they piss off some rich guys and get thrown out of india for running a con products site.

Date of experience: July 30, 2016
Turkiye
3 reviews
16 helpful votes
Follow dinesh s.
Unfollow dinesh s.
Share Review
Report Review
Amazon is chitar fack
May 9, 2016

Bakvas site he. Sab saller our delivery bhi. Chitar he. Lutne ko bethe he Amazon vale. Sham on you. Mera macron ka power bank ka rifund our courier charge abhi tak nahi mila. My Amazon id.
*******@gmail.com
*******722...

Date of experience: May 8, 2016
India
4 reviews
3 helpful votes
Follow Anu T.
Unfollow Anu T.
Share Review
Report Review
Better service than healthkart
May 8, 2016

I ordered some multivitamins from Healthkart as my brother is a gym freak and he had some healthkart cash in his account. But the who service was pathetic. So I switched to Amazon.in for my second order and it was spot-on.

Date of experience: May 7, 2016
Oman
5 reviews
2 helpful votes
Follow ajmal h.
Unfollow ajmal h.
Share Review
Report Review
Excellent service
March 30, 2016

Excellent service and genuine product and on time delivery

Date of experience: March 30, 2016
India
2 reviews
28 helpful votes
Follow Tushar J.
Unfollow Tushar J.
Share Review
Report Review
Order not dispatched even after 15 days
March 18, 2016

I am Tushar Jadhav facing bad experience with amazon india service. I have placed an order of Moto e 2nd Gen 4G mobile on 2nd March 2016 which offered me for Rs. 5999 which actual costs Rs. 6999. It is expected to delivered within next two days. But till today, it is not yet dispatched and I have contacted customer care 6 times since I have placed an order, but they don't have an idea about my order and what is happening at their inventory. Can anybody expect this type of answer from India's leading e-commerce online shopping company? I am extremely disappointed with amazon service. Now, they expect from me to cancel that order and place new order which cost me now Rs. 6999 which is Rs. 1000 extra. They deny to offer me mobile in same cost if I go for new order. It is prepaid order which I had placed earlier. Now, I want to take legal action against this approach of amazon. Can anybody let me know the procedure to take legal action in this case? My mobile no is *******711.

Date of experience: March 18, 2016
GB
3 reviews
1 helpful vote
Follow Shailu S.
Unfollow Shailu S.
Share Review
Report Review
A perfect store
March 9, 2016

I order Samsung Alpha from amazon, i was bit worried about delivery and quality. But it turns out to be perfect. It was amazing experience. Such a good care of customers. Hats off to you people.

Date of experience: March 9, 2016
India
2 reviews
4 helpful votes
Follow Krisha G.
Unfollow Krisha G.
Share Review
Report Review
I am Loving it!
March 5, 2016

Ever Most reliable online site. I love shopping with amazon.

Date of experience: March 4, 2016
NL
10 reviews
138 helpful votes
Follow Satakshi M.
Unfollow Satakshi M.
Share Review
Report Review
Good Experience
December 16, 2015

Good to use. This site. Amazon provides Promising services. Delivered my mobile phone on time. Cool services.

Date of experience: December 15, 2015
India
1 review
1 helpful vote
Follow Neeti J.
Unfollow Neeti J.
Share Review
Report Review
Amazon amazing
December 10, 2015

While searching for the good quality footwear for Girls, i have come across the amazing deals on the branded on amazon, with those good offers i have purchased footwear from amazon and feel very satisfied with the quality and price
I prefer to shop form amazing amazon now further too.

Date of experience: December 10, 2015