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AmazingClubs Reviews Summary
AmazingClubs has a rating of 2.6 stars from 76 reviews, indicating that most customers are generally dissatisfied with their purchases. AmazingClubs ranks 7th among Beer sites.
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Thank you so much for delivering delicious selection of raw-milk, farmhouse-style cheese from specialty gourmet producers every month, right on time. The cheese tastes really very good and is always fresh. Happy customer.
If your loved ones are fond of desserts, then this site's Desert of The Month Club' is a great way to express affection every month. What a phenomenal gift idea it has. Love it!
I received the Breakfast Club' from my boyfriend staying abroad, and my reaction was WOW. What a unique gift idea. I eagerly wait every month for the delivery.
Love, love, love Amazing Clubs both for their reliability and for their quality. Excellent gifts and very fair prices and unbeatable customer service!
I had an issue with a delivery and had to call customer service. The nice girl who answered the phone was very polite and handled my issue quickly and painlessly. As an employer myself, I judge a company on the quality of their customer service and I rate Amazing Clubs 5 stars! If I could rate 10 starts I would!
This is an amazingly great gift for my wife. She enjoys the variety and quality of the flowers along with the newsletter. She makes her friends and co-workers very jealous whenever they see her receive her monthly delivery of flowers!
I received Wine of the Month as a Mothers's Day gift. So far, I've loved every single bottle that I have received! I love this concept and I'm planning to send a number of these subscriptions to friends and family members at Christmas.
My Mom calls me each month upon receiving her delivery which tells me everything i need to know! Customer service has been outstanding. I recommend this company for very high quality gourmet gifts.
The deliveries always arrive on time and are of very high quality. We've use them twice so far (wine and chocolate) and have been very pleased. Both gifts have resulted in compliments from our recipients.
I have sent the beer and wine of the month clubs for the last three years to my son and daughter in law. They both rave about and say the products are great!
I had a three month subscription.
First month, good product and delivered on schedule.
Second month, product damaged during delivery but delivered on schedule.
Third month, delivered delayed to date when I would not be at home do to traveling schedule, I was told that they would not delay shipment. I should have a neighbor wait by the door for me. I was told that they have no obligation to deliver on schedule; was told to read the fine print in the sales contract!
We've been a customer of Amazing Clubs for almost 10 years and we're continually impressed by their products and service.
Over the years we've purchased wine clubs, beer clubs, chocolate clubs, flower clubs and others for both family members and business associates and we consistently receive rave reviews from our recipients. The gifts arrive on time, well-packages, and are nicely presented. Customer service is always helpful and is available 7 days a week including evenings.
It's nice when you find a company that exceeds your expectations and that's exactly how we feel about Amazing Clubs. We would recommend their service to anyone seeking gourmet gifts of the highest quality.
We received the beer of the month club as a gift. Not only did we only receive 2 packages in 4 months, but their customer service was atrocious! Don't believe me? Read their unprofessional responses to any negative review they reviews. They can't take responsibility for their horrible customer service! Rude and unprofessional and a mediocre product!
Let's be honest, Melanie, shall we? Your review is, well, self-serving to say the least. Isn't it?
You and your husband were gifted a membership in our beer of the month club - a club that requires a signature upon delivery because its of the alcohol content. This signature requirement was disclosed to the purchaser of your gift when ordering and to you on our website and in every single delivery. Despite that requirement, you failed nearly every month to be home for delivery. You then considered that our fault and demanded that we break the law and deliver alcohol without a signature. Our customer service agents repeatedly requested that you supply us with a daytime or work address for delivery and you refused. We also offered to switch you to any other of our gourmet clubs that do not require a signature. Again you refused. Month after month after month. You went so far as to demand that the delivery service call you when they were on their way so they could meet you - a service that they cannot provide. Through all of this you were abusive to our employees and refused to make any effort whatsoever to help resolve the problem. We will not ask our employees to take your abuse any longer. Your order has been refunded. We are sorry we were unable to provide you the outstanding service we've provided to over 2 million happy customers.
Was looking for a unique Christmas gift for my wife and stumbled across Amazing Clubs. She loves white wine and they offered a 3 month program where each month she would receive two bottles of white wine. I must admit I was hesitant about this, thinking that the quality/selection they sent might not be what I hoped for, and not up to her standards. Went ahead and took a chance anyways. We just received the final shipment of 2 bottles. I must say that the whole experience has been very positive. Each of the 6 bottles she received was from a different region in the world and included with it was a sheet that told all about the wine, the region, flavors etc. Very nice. It came well packaged, and always arrived the last week of the month as promised. They also kept me informed about shipping details etc.
Loved it so much that I took out a new 3 month subscription for one white and one red.
100% positive experience.
Giving this company a 1 is more than generous. Ordered a seasonal wine club for my father-in-law who unfortunately passed away unexpectedly. Attempted to contact Amazing Clubs multiple times to stop the next shipment and no one called or emailed me back. I contacted UPS when I got the shipping notice the next day and returned the package to the shipper because I couldn't change the recipient. Only after I left Amazing Clubs a aggravated voicemail did they call me and proceeded to tell me I "refused the package" on my father-in-law's behalf and it wouldn't be shipped or refunded. I explained that I tried to contact them multiple times and said that I didn't want a delivery person disturbing my grieving family. The only solution they provided me was to pay another $15 for the wine to be delivered to me instead. I paid it, begrudgingly, and I haven't received the wine yet OR a refund for the last shipment (due to be delivered in 3 months) as promised. Not to mention, I didn't "refuse the package", he died and not one person was kind, prompt, or sympathetic to my situation. This company is despicable.
This is not an accurate version of the events that occurred. Jennifer missed a delivery that required a signature and did not want to pay to have it re-shipped. She then gave us multiple conflicting stories culminating with someone suddenly dying and, quite frankly, we don't know what to believe any more. Her membership has been successfully completed and we wish her good luck. We are sorry we were unable to provide her the outstanding service we've provided to over 2 million happy customers.
From the business
Amazing Clubs is the world's largest provider of gourmet gifts of the month with 42 amazing selections including wine, beer, cheese, chocolate, flowers, ice cream, coffee and more. Founded in 2003, Amazing Clubs has served more than 3 million happy customers and delivered more than 10 million gourmet gifts to lucky recipients across the country.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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Just to clarify, Joseph...
Your received our Ice Cream of the Month Club as a gift.
Your first monthly delivery arrived on time and, as you stated, "the quality was good".
Your second monthly delivery also arrived on time and you did not contact us about any issues with this delivery. Only after you had an issue with your third and final shipment did you then tell us that the dry ice was melted (which is normal) and that the ice cream was "soft" but not melted (also completely normal).
On your third and final shipment this December, you emailed us on 12/31 asking us to pause your shipment. We couldn't do that because your shipment was already packed and sitting in a sub-zero shipping container with thousands of other shipments awaiting a FedEx pickup.
You then called and berated one of our friendly CSR's about our shipping schedule and when he tried to help you, you repeatedly yelled at him (if anyone would like to hear the recording just email us, it isn't pretty). As you know, we generally ship our items to arrive the last week of the month but, in certain circumstances, that's not always possible. Your shipment was affected by the fact that both Christmas Day and New Years Day fell on a Wednesdays this year and FedEx would not guarantee express shipments either of those weeks. For that reason, we shipped our ice cream club on 1/6 this year.
It's for this very reason that we state in our terms and conditions: "You acknowledge that delivery dates are non-binding estimates only and that you have no claim against us for delays or early deliveries".
Regardless, we see that your final shipment was delivered and we now consider this matter closed. We appreciate the opportunity to respond to your review.