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AlphaRooms

3.6

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AlphaRooms Reviews Summary

AlphaRooms has a rating of 3.6 stars from 940 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AlphaRooms most frequently mention best price, customer service and many times. AlphaRooms ranks 18th among Hotels sites.

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India
1 review
0 helpful votes
Follow Eric A.
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While looking for accommodation near Torremolinos that would suit the cost and dates I required I found exactly what I wanted with ease and without having to understand the technology Simple is best

Date of experience: February 6, 2018
GB
1 review
0 helpful votes
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Offered the best rate for the hotel i wantedwebsite was easy to used and offer various payment options which could be helpful others. Would use again.

Date of experience: February 6, 2018
GB
1 review
0 helpful votes
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Cheap and easy to book
February 7, 2018

I heard about alpharooms through Facebook and so glad I did as saved me 100 pound! Easy to book low deposit and can spread the cost! So win win

Date of experience: February 6, 2018
GB
1 review
0 helpful votes
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I knew where I wanted to stay and your company came up with the best price. Making the booking was straightforward and I like the easy payment method of paying monthly. The booking confirmation appears to cover all I need so noe Im on countdown to enjoy some time away. Thank you

Date of experience: February 6, 2018
GB
1 review
0 helpful votes
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Excellent
February 6, 2018

Very good experience booking with alpharooms, would recommend to family and friends. The website is very easy to use and the booking went very smoothly and I had no problems

Date of experience: February 5, 2018
Spain
1 review
0 helpful votes
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The Website is easy to use. Always use it. Best prices always found. Excellent deals offered. Cancellation service excellent. I have used this site over and over again and will continue to do so.

Date of experience: February 4, 2018
GB
1 review
0 helpful votes
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Excellent
February 5, 2018

Very good experience booking with alpha rooms, would highly recommend them. The booking went very smoothly & had no problems at all.

Date of experience: February 4, 2018
GB
1 review
0 helpful votes
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Without hassle
February 4, 2018

This is the first time I had used alpharooms. It was quick and easy. I had everything I needed in one easy booking. I will happily use alpharooms again. 5*

Date of experience: February 3, 2018
GB
1 review
0 helpful votes
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Easy Booking Service
February 1, 2018

This was an easy to navigate website to find details on the holiday and fulfill the booking. Nice and clear details.

Date of experience: February 1, 2018
Illinois
1 review
0 helpful votes
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Efficient service
January 31, 2018

So glad i stumbled across this site as it saved me £200 on my hotel booking :).
I was advised that someone would phone me back in 5 minutes. After 10 minures i got a call apologising that they were late calling me back and would call within 5 minutes and they did. Great customer service:)
They also didn't try and sell me anything else which is cool.

Date of experience: January 31, 2018
GB
1 review
0 helpful votes
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I like website
January 31, 2018

I find very fast and good deal for my holidays.Is easy to book. And I got good financial option. I will always will book holidays with this website.

Date of experience: January 30, 2018
Ireland
1 review
1 helpful vote
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I hadn't used Alpharooms.ie for many years, preferring other booking sites, but I booked with them recently because of the 1 deposit offer. However, when I went to cancel shortly afterwards, I was informed that there is an admin charge of 30 per person on the booking even if you cancel well within the 'free cancellation' period. I had to email Alpharooms 5 times to try to cancel, then I was told I'd have to make an international call to the UK to pay the admin charge as it couldn't be charged to the same card the payment for the hotel was supposed to be charged to!

Naturally the phone operator did everything possible to prevent me cancelling, she couldn't process my card because it was Irish. On the phone number for customer services Alpharooms Ireland!

Never again will I use this company that operate so differently to the reputable booking sites.

Date of experience: January 30, 2018
Ireland
1 review
0 helpful votes
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Excellent service
January 30, 2018

Very easy and clear format for booking. Plenty of options to choose regarding hotels or apartments.The flexible options for making payments after a small deposit is a big plus factor in choosing Alpharooms.

Date of experience: January 29, 2018
Ireland
1 review
0 helpful votes
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One stop shop where all my holidays needs were met with courtesy, efficiency and value, all with one free phone call, take the stress out of booking, and contact Alpha Rooms

Date of experience: January 29, 2018
Turkiye
1 review
0 helpful votes
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We've used alpharooms.com a few times now, they are usually the cheapest and /or have availability when other more popular websites don't. No complaints at all so far!

Date of experience: January 29, 2018
Ireland
1 review
0 helpful votes
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Good Service
January 30, 2018

I tried booking by telephone but the dates were not coinciding with my flights (My fault) so next day I booked on line and everything went smoothly. The gentleman I spoke to initially, Franklyn, was very kind and attentive and rang me on two occasions with ideas to help me sort out my dilema re flights etc. I travelled on a few occasions with AlphaRooms and so far have no complaints as we got good service.

Date of experience: January 29, 2018
GB
1 review
0 helpful votes
Follow Joanne R.
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Great selection of holidays, hotels and apartments. Always very good prices. Very easy to book online. Received confirmation email very quickly.

Date of experience: January 29, 2018
GB
1 review
0 helpful votes
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Having looked at other major companies, AlphaRooms came out on top and their prices were very good for the same holiday and I saved a lot of money, which I am very pleased about.

I had no problems with the booking, all was very smooth and looking forward to our holiday.

I will defiantly use them again and would defiantly recommend them

Date of experience: January 29, 2018
GB
1 review
0 helpful votes
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We book a hotel and then we change our mind because we found better offer for our kids. Even that was about 12 hours later and we just wanted to swap we had to pay a fees for it. Otherwise nice and easy booking.

Date of experience: January 29, 2018
Romania
1 review
0 helpful votes
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Excellent experience
January 30, 2018

Great experience, very professional team. Thank you for the great offers. Keep up the good work. Very good people.

Date of experience: January 29, 2018