AllurezReviews 517

I can't start to talk about how happy my wife and I are with the diamonds by the yard necklace we bought from Allurez. First of all the price is so much better than Tiffany's and other retailers. I got so much more bang for my buck! The necklace arrived in no time and I did not even have to leave my house. I was a bit hesitant at first but their easy return policy made the process so much more comfortable.
The necklace arrived in an elegant and presentable box.
We are now looking at the matching bracelet and will be making the purchase very soon.
My wife is telling all her friends to buy from Allurez.

My experience at Allurez was amazing!

Every customer service member I spoke to was professional, knowledgeable, and patient.
When I first called them, I told them that I wanted to look at settings for a very sentimental stone. They were very understanding and patient! They helped me select the most beautiful setting within my budget. The ring that they created for me is spectacular!

The setting for my stone is white gold, surrounded by a halo of diamonds, with intricate work in the profile and down the sides of the ring. The diamonds are dazzling and of the highest quality, and the craftsmanship is superb.

They made sure that my ring and the appraisal arrived when promised. They went well "above and beyond" in terms of customer service.

I have already recommended Allurez to many of my friends because of their large and beautiful selection and their customer service.

Allurez is now my only choice for shopping for jewelry! I will be a lifetime client of theirs.

I received a jewelry box from Allurez, that is absolutely stunning. All my friends rave about the excellent craftsmanship involved in the making of my jewelry set. Everyone should shop with this company. Their amazing and so skilled.

DO NOT PURCHASE ANYTHING FROM ALLUREZ! YOU HAVE BEEN FOREWARNED, SO PROCEED AT YOUR OWN RISK! If I could give them zero stars, God is my witness I would. Not only is this company's customer service horrible, but the quality of their jewelry is downright deplorable. Representative Menda is not to be trusted. She will lie to you in a split second just to sucker you out of a sale. I used Affirm to pay for a $1667 ring which included a $99 appraisal that I HAVE NOT RECEIVED. You cannot insure jewelry without a proper appraisal. I emailed Allurez on 01/17/19 but have yet to receive a response from anyone. My jewelry also did not come with a real certificate of authenticity for the gems used to create it. The ring has basically been sitting in the jewelry box since I received it on 01/16/19 and a few days ago I noticed very apparent discoloration to the prongs holding the center stone. This discoloration seems to worsen daily, and I haven't even worn the piece of crap! The band on the ring, which is supposed to have 24 diamonds extending halfway around it, barely has any sparkle to it... even when in direct sunlight. The center stone is no better and basically looks like decorative glass. I am demanding a full refund for the purchase of this item as the jewelry is of EXTREMELY POOR QUALITY for the price paid, and I did not get everything that I paid for. I'm also reporting them to the Better Business Bureau and to Affirm because I will not be paying for this jewelry. It will be returned.

I decided to purchase yellow canary 14k gold ring from them after reading all the positive (which now I think are fake) reviews. When the ring arrived it didn't look like in pictures on their website, the stones were more green in color, rather than yellow, so the ring didn't go with my skin tone.

I contacted them right away to return the ring. Their CS person immediately recommend to do exchange, but I didnt want to deal with hassle of returning another ring I was unhappy with. However, I purchased ring on 1/3/18, it was back in their warehouse on 1/16/18, but they refused and are still refusing to issue refund, stating that ring shows extreme signs of wear. I wonder how a supposedly 14k gold diamond ring, can show such extreme signs of wear in such a short time?

I have been dealing with them for almost 2 months now, and they still have to either return the ring or issue the refund.

Do more research on this company and you will see more reviews like mine. They track you down and contact websites to have your negative reviews removed. The positive reviews are most likely by their friends and family, or are paid for. After dealing with them, and only purchasing one item from them, there is no way I would shop with them again. I strongly believe they will stay in business only for as long as they can hide bad reviews, once the customers get smarter, and they no longer can fake the reviews, they are out of business, as no sane or ethical person can deal with company like Allurez.com.

We went to every jewelry store locally without luck. We wanted something different, something that would permanently leave the impression on my husband and myself. We found that the ring was special on Allurez. The entire procedure is done via e-mail and via the Internet. Thanks to that, it's easy for me to order, to prove and to designate the size. I do not know how to do it without the help of friends who recommended me to the Allurez jewelry store. Each custom order I have in the future for jewelry will definitely work with alurez
Thank you ALLUREZ for your beautiful work and great customer service!