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STAY AWAY... STAY AWAY... STAY AWAY... STAY AWAY... STAY AWAY THEY'RE THUGS. YOU WILL BE SORRY IF YOU ORDER FROM THEM.
I ordered a pair of glasses from this site because it had the best price. My glasses came quickly and most importantly undamaged. I liked that I got email notifications when my glasses had been shipped and tracking details so I knew where they were. All-in-all no complaints.
So far, ordered glasses Dec. 22. Now Jan. 9th. No one answers when calling. Email said they needed to come from Italy. Now they are missing in transit. BEWARE
How can you make a purchase with AllureAid. They're site refers you to buy on Amazon, yet, Amazon doesn't show their inventory nor their pricing. I've called AllureAid, with no call back and contacted them with emails... no response
Very happy with Allureaid. My tiffany and co frames, half the price. Will definitely purchase again! Service efficient, able to track product. They arrived in pristine condition from the other side of world.
Great product and great service. I found products that I was looking for and delivery was fast along with the great product variety. My personal experience was great and the site was easy to navigate. I would definitely purchase more of their products since I got a good deal on my Raybans glasses.
Complete scam. I never received a confirmation email so was never able to track or do any cancellation of charges via their website each time I tried. They charged my credit card for $710 for Gucci Rx glasses and Brooks Brothers 5 weeks ago, and have sent nothing. After repeated phone calls and ridiculous excuses why the glasses have not been sent, they guaranteed me they would be Federal Expressed by yesterday. I have received nothing.
Purchased the prada sunglasses from AllureAid.com the frames were great, and they arrived in less than one week. I would highly recommend the store to all my friends. And i will buy from them again.
HORRIBLE customer service. Takes 3 weeks to ship glasses. No one picks up the phone or responds to emails!
BUYER BEWARE!
They're utterly hopeless! Firstly they; re SLOW! Expect to wait at least a month before you'll hear anything about your order.
Then they made the wrong prescription in a new set of frames and then defended it. It had zero magnification, despite +1.5 being right there on the prescription. I shipped them right back. When they finally, after another 2 weeks responeded to my messages they refused to refund or compensate me in any way. They're so slow to respond that you can't establish a conversation - UNTIL they refuse to refund - then they're super-quick with their unpleasant and unmoving responses. Now everyday I get a message from them saying they're going to charge the full amount, no refund.
I can't possibly recommend them.
The site seems professional and the customer service is very polite but you will never get the product you purchased. I had constant promises to ship the sunglasses I purchased and they were never shipped. Luckily I paid via paypal and they intervened to get me an immediate refund. Stay away from this site you won't get your product.
