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Allivet

3.3

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Allivet Reviews Summary

Allivet has a rating of 3.3 stars from 4,207 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 104th among Pet Meds sites.

service
177
value
165
shipping
168
quality
141
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Florida
1 review
0 helpful votes
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The best
November 8, 2015

Save money. You get the prescription the same day. When you call they are so nice to you. Love it

Date of experience: November 6, 2015
Georgia
1 review
0 helpful votes
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Purchased an Alpha Trak that did not work. When I tried to call I waited 20 minutes on the phone just to get a message to "leave a message". NO. Message box is full, goodby".

Date of experience: November 4, 2015
Texas
1 review
2 helpful votes
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BAD BUSINESS
October 27, 2015

NOT SURE IF MY REVIEW MADE IT BUT VERY POOR BUSINESS FROM THIS COMPANY. LONG STORY SHORT I BOUGHT THREE ITEMS AND PAID FOR OVERNIGHT SHIP AND ONLY TWO OF THE ITEMS MADE IT. AFTER OVER AN HOUR ON THE PHONE THEY SAID THEY WOULD SHIP THE ITEM TO ME. WHEN YOU HAVE A SICK PET AND COUNT ON THE PRODUCTS TO BE THERE FOR THEM AND THEY ARE NOT... ITS PRETTY BAD AND ON TOP OF THAT ALLIVET WONT MAKE IT RIGHT WITH THE CUSTOMER? BAD BUSINESS ON THEIR PART NOT A GOOD WAY TO GET REPEAT CUSTOMERS. I FOR ONE WILL NEVER DO BUSINESS WITH ALLIVET EVER AGAIN AND I WILL USE EVERY SOCIAL MEDIA SITE TO LET EVERYONE WITH PETS NOT TO DO BUSINESS WITH ALLIVET. LETS SEE IF THE REST OF MY PRODUCT COMES IN TWO DAYS? I'M STILL GOING TO BLOW YOUR COMPANY UP ON SOCIAL MEDIA FOR BAD BUSINESS.

Date of experience: October 27, 2015
Tennessee
1 review
0 helpful votes
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Tri-fexis
October 25, 2015

I received my purchase quick and easy. I felt that this was exactly what buying an item off line should be. Thanks again!

Date of experience: October 24, 2015
Louisiana
1 review
3 helpful votes
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Poor Customer Service
October 13, 2015

Had issue with shipping. Customer representative was to call me back to resolve. Never got call back.

Date of experience: October 13, 2015
New York
1 review
0 helpful votes
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Great savings
October 13, 2015

It was very easy to order and the savings were great.

Date of experience: October 12, 2015
Arizona
1 review
1 helpful vote
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Shipping
September 26, 2015

My experience related to shipping was NOT a good one. I had my order shipped to a PO Box. Unfortunately, the people in shipping were NOT paying attention to the "ship to" address as they shipped my package via FedEx which DOES NOT deliver to a PO Box and thus creating an issue for me in trying to get the package delivered to my home address. After several calls to FedEx was able to get this resolved. SHIPPING DEPT please pay MORE ATTENTION to the shipping address in the future should Allivet want to continue to receive my business. I am a FIRST TIME customer

Date of experience: September 26, 2015
Virginia
1 review
0 helpful votes
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Allivet
September 24, 2015

My dog Lucy has Cushings and Allivet was able to give me a really good deal on meds so that my dogs life could be made easier.

Date of experience: September 23, 2015
Georgia
1 review
0 helpful votes
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Very Pleased With Allivet!
September 18, 2015

My husband and I have many pets, 3 cats, 7 dogs 4 horses and 22 chickens. Some of those are rescues. My hubby is retired and due to my health am on disability. We strive to care for our animals as we would a human member of our family. I have a couple of aged dogs, one being my Lab tar who is 17 and is in the midst of having congestive heart failure. Purchasing her medication from my local very was very expensive. I found Allivet while searching on line and can purchase all 3 medications cheaper that I could purchase one from the vet. This has benefited both my husband and my lab tremendously. Thank you guys so much for having reasonable prices and quick shipping. We will continue to use you guys as our pet pharmacy! Thanks you for helping us to take paramount care of our fur babies!

Date of experience: September 18, 2015
California
1 review
1 helpful vote
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Too Long Delivery
September 18, 2015

Ption was best price available. Took 4 days to get even w/paying for 2day air. Won't use next time. Will pay premium cost for local purchase. Time on prescribed drugs is very important. Won't make this mistake again. VS

Date of experience: September 18, 2015
Kansas
1 review
0 helpful votes
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ALLIVET
September 17, 2015

I have nothing but good things to say about the service, quality of the merchandise and the exemplary delivery of my product in a timely manner.

Date of experience: September 17, 2015
Minnesota
3 reviews
12 helpful votes
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Update: I was able to put the pills in the blender and pulverize them. Now, however, I have to guess at the dosage. I just put a bit in with kitten milk and squirt it in his mouth.

I ordered DL-Methionine for a cat with urinary tract issues, and the product was listed to be used for a cat. When I opened the bottle I found out the pills are way too large for any cat to swallow, even if divided which doesn't work well on these. Allivet will not take anything back that is opened. However, had they described the product accurately, I would not have ordered them. There was no way to know they incorrectly described the product until I opened the bottle so now I am out $34.

Date of experience: September 16, 2015
Texas
1 review
0 helpful votes
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Convenient, Economical, Happy
August 29, 2015

Products always ship within 1 week or less and for free. Allivet has very competitive prices. I have not found anyone less than Allivet. Working in the veterinary field I definitely know a good deal when I see it. Pet medications are expensive in general. I highly recommend Allivet. My pets are happy, healthy felines.

Date of experience: August 28, 2015
New Hampshire
1 review
1 helpful vote
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Allivet Pharmacy for pets
August 29, 2015

Great company, got my order out on time. Received it when need. Order was correct

Date of experience: August 28, 2015
Michigan
1 review
0 helpful votes
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Good site
August 26, 2015

Excellent site. Prices are always less than my vet and they are so prompt with delivery... usually just a couple of days. Will continue to use Allivet for all my pet meds.

Date of experience: August 26, 2015
Tatiana R. — Allivet Rep
over a year old

Thanks for shopping with us, Alice! We love saving you money on pet meds. Come back soon!

Texas
1 review
1 helpful vote
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Proin from Allivet
August 20, 2015

I really appreciate this company very much because they keep their prices the same and don't hike up the price all the time like so many do. I need to find a good, less expensive option for my dog's medicines because our girl has to take so many and it is very hard to afford. Keeping her healthy and happy as long as possible is supremely important to us without going broke doing it. Please keep this in mind when you think about raising prices because it makes the difference in their quality of life and how long they live. Allivet is fast too which is important when you are talking about medicine!

Date of experience: August 20, 2015
Tatiana R. — Allivet Rep
over a year old

Hi Debbie,

Thank you so much for your sweet review! We love bringing you the best pet products at the lowest prices. We are so happy to be able to help keep your dog happy and healthy for as long as possible. We are committed to continuing to bring you and your pet the best service for years to come. Thanks again for shopping with us! Come back soon!

Maryland
1 review
1 helpful vote
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This company is a horrible. Please stay away from them, do not order product, You will lose your money as I did. They tell you product being ship but actually never send it.
Scamers

Date of experience: August 12, 2015
Tatiana R. — Allivet Rep
over a year old

Hi Steven,

So sorry to hear you feel that way about our company. We only charge your card once we ship your product, and we always provide a tracking number so you know when to expect your package. If you have had any issues with a product or lost package, please contact us at 1-877-500-9944 as soon as possible. Unfortunately, since you did not provide an order number or additional information, I cannot locate your account to see what went wrong. We want to make sure your pet receives the meds/products they need. Please call us or email [email protected] so we can better assist you.

California
1 review
0 helpful votes
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This was my first time ordering from Allivet, and I was quite impressed! They have affordable prices, and I was not expecting my order to be shipped overnight. But there it was, sitting on my doorstep the next day! And they shipped it out within just a couple hours of me completing my order. Great experience!

Date of experience: July 31, 2015
Tatiana R. — Allivet Rep
over a year old

Emily, welcome to Allivet and thank you so much for your kind review! We try to ship out our orders as soon as possible- we really want pets to get their meds! We are so happy you got your order so fast. Best wishes to you and your pets!

Massachusetts
1 review
6 helpful votes
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Terrible experience! I was promised a refund the same day I called to report the mistake with shipping and still no money has been returned. All I want is my money for half my order they failed to ship. So far no money and only a hassle and lies! I will file a report with the attorney generals office for fraud if I don't see my money by Monday. Be careful with these people.

Date of experience: July 19, 2015
New Mexico
2 reviews
8 helpful votes
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Dreadful customer service
June 26, 2015

I had questions about frequency of orders, so I called their site. The guy was the dumbest human I've talked to in ages, but somehow took all my info and said it was set to go. When no pkg arrived, I called and was told they had NO record of my order. I insisted the meds be sent ASAP expedited mail at no extra charge to me (she wanted an extra $14 or so to ship quickly!). She actually said she'd have to check the recording - not to retrain her staff, but to VERIFY MY insistence that I had made this call! Talk about insulting! She did finally OK the shipment, but it arrived late, of course, while I paid an outrageous price for an in-town pickup to tide us over. DON'T ORDER FROM THEM. There are plenty of other online sites that could not be as unpleasant and incompetent as Allivet.

Date of experience: June 26, 2015

From the business

Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.


allivet.com
Founded in 1992
Hialeah, FL, United States