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Allivet

3.3

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Allivet Reviews Summary

Allivet has a rating of 3.3 stars from 4,207 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 104th among Pet Meds sites.

service
177
value
165
shipping
168
quality
141
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Tennessee
1 review
6 helpful votes
Follow Jaylyn B.
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This company is selling expired heartworm prevention. I received a years worth of Iverhart Plus that expires this month. I am shocked that they would put pets at risk for heartworm disease just to sell product they haven't sold. I had to TELL them to send me a return label. They even admitted all of their Iverhart Plus stock is expired. They think since Virbac sent out a memo saying Iverhart Plus will last past the expiration date, they don't have to warn their customers first. Disgusting. Check your expiration dates with this company. Or better yet, just use a company that has better morals and customer service.

Date of experience: March 28, 2018
North Carolina
1 review
0 helpful votes
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Efficient
March 29, 2018

Good prices and courteous service. Wide variety of products for dogs. Competitive prices and free shipping orders over 75. Would recommend this to anyone.

Date of experience: March 28, 2018
Arizona
1 review
0 helpful votes
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Awesome experience
March 28, 2018

Ordering is always quick and easy and the meds for my dog arrives very quickly. Have always had a great experience and the prices have always been competitive.

Date of experience: March 28, 2018
North Carolina
1 review
0 helpful votes
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Love My Allivet!
March 28, 2018

Great prices, great service! Always arrives quickly! I am so last minute, but I rarely run out because they are so fast!

Great customer service too... always helpful on phone and online.

Keep up the great work!

Date of experience: March 28, 2018
Florida
1 review
0 helpful votes
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Best service, prices and variety. I love all the options and auto reminders for products which are delivered fast!

Date of experience: March 27, 2018
Ohio
1 review
0 helpful votes
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Having a pet that was recently dignosed with Cushings and comparing the prices of meds through my vet to Allivet, I was relieved to find the prices are considerably less than my vet. The customer service is also amazingly helpful and courteous.

Date of experience: March 26, 2018
California
1 review
0 helpful votes
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Quick
March 27, 2018

Have what I need and received it in a timely manner. Will recommend to friends and definitely use again in the future

Date of experience: March 26, 2018
Virginia
1 review
0 helpful votes
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Easy as 1, 2, 3
March 27, 2018

My cat is diabetic and I have to give him insulin twice a day, so it is easy to find anything you need for your pets and ordering is just as easy and fast.

Date of experience: March 26, 2018
New Jersey
1 review
0 helpful votes
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Good service
March 27, 2018

Prompt and accurate shipping. Product exactly as described. They contacted my vet and the order was placed as soon as they had the presciption, and received in just a few days.

Date of experience: March 26, 2018
Illinois
1 review
0 helpful votes
Follow Andy H.
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Great prices on prescription meds for our pets. I would highly recommend Allivet to others. We've been very please with their service and selection.

Date of experience: March 26, 2018
Texas
1 review
0 helpful votes
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Glyde is a great product and Allivet has the best price and fast delivery. I am so glad we found their online shopping store.

Date of experience: March 26, 2018
Maryland
1 review
0 helpful votes
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Great Company
March 26, 2018

My dog was diagnosed with a some issues that require medicine for the rest of her life. If I was to purchase these meds from the vet I wouldn't be able to afford them. Allivet has saved us literally thousands and has allowed us to keep my girl happy. I can't thank you enough.

Date of experience: March 25, 2018
Pennsylvania
1 review
0 helpful votes
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I ordered vaccinations and asked for an extended expiration date and they came through with one into next year! Thank you...

Date of experience: March 25, 2018
Wisconsin
1 review
0 helpful votes
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Excellent!
March 26, 2018

I just like the the convince of auto ship. Every four weeks I get an email telling me the date the meds will be shipped. If I want to cancel or change anything, I can do it then. Its great!

Date of experience: March 24, 2018
Maryland
2 reviews
0 helpful votes
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Fairly straight forward except for option to sign up for something that would somehow reduce my costs. Clicked icon but nothing happened so just continued with the order. Hope company sends me a copy of the order my E-mail so I can confirm what I paid for and how much. Also have to mail the company, Allivet, the prescription, but would have been easier just to send the scan. Dr. Jeff Clarke

Date of experience: March 24, 2018
Illinois
1 review
6 helpful votes
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WARNING: DO NOT give this online website for pet medications, and other supplies and items NONE, I repeat, NONE OF YOUR BUSINESS. Not going to waste time telling you about their inordinate wait times, especially when you want to speak to a supervisor, you will wait forever while being tortured by horrible muzak. But I digress. They steal your money by not refunding the full purchase price of the item you went to trouble of returning, with or without a return label. They claim that because they GAVE you a $5.00 coupon on the order they owe you a prorated amount of money as opposed to what you actually paid. This is unacceptable!
They had me on hold 4 times for more than 10 minutes each time going from supervisor to supervisor to supervisor "trying to escalate" my complaint to get the money that I paid returned to me! They did not ever give any information up in ordering that you would not get full amount as a refund. Not full disclosure which is at best unprofessional, unethical and at worst illegal. Folks, take your business for your pet meds, etc. somewhere else. This is a fly by night company.

Date of experience: March 23, 2018
Maryland
1 review
0 helpful votes
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Best prices
March 24, 2018

Best prices around for dog meds! I will keep coming back as long as the customer service is as good as their prices. My dog has major allergies so if the meds don't come in time, we are in trouble.

Date of experience: March 23, 2018
Wyoming
2 reviews
0 helpful votes
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The Allivet pet pharmacists work with my local veterinarian to fill prescriptions that are well below the cost of my pet clinic. This makes long-term prescriptions more affordable and saves me countless trips to the clinic. Also, one can opt to have automatic refills sent at the correct intervals, and Allivet in turn discounts even further. What a great service!

Date of experience: March 23, 2018
Massachusetts
1 review
0 helpful votes
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I have voiced my opinion to family and friends that own pets. Allivet has the lowest prices and great customer service.

Date of experience: March 23, 2018
Maryland
1 review
0 helpful votes
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Dog Heaven
March 24, 2018

Great price and very quick delivery. Very satisfied with the overall experience. I will definitely order from Allivet again.

Date of experience: March 23, 2018

From the business

Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.


allivet.com
Founded in 1992
Hialeah, FL, United States