AliExpressReviews 8,094

The clock as in the description, I wear 3 days while they walk, why a small dial with a right and how to activate it until I understood. The strap is harsh and Brown loops strongly paint the hand, can be seen in the photo. As will show myself further add. On the hand look good and large. I did not communicate with the seller. Went to ekb for a very long time, more than a month, this is with the fact that I bought with the sign plus type fast delivery from Russia, at the same time paid almost 1700 rubles., instead of 1250 R.! And sent from China and went longer than usual, usually 3 weeks. The question arose-what I paid and what this fraud with Plus, the fraud is pure, do not go on this, will carry goods longer than with a simple purchase!

After i did a purchase it didnt appear in my orders list. The seller is asking for the order nr. But there isnt any order, only payment. Spent hours trying to figure out what is going on, no result. There also zero communication. The risk buing there is great, i suggest dont spend more than 2-3 dollars per buy. Any issue is extremely difficult to be resolved. Don't be fooled of any cheap stuff or good service you ve had in the past (like i did) sooner or later you 'll get scammed!

Ali express has sometimes very poor quality vendors like Loecktty Official Storer. Shoes destroyed after a short period and not waterproof has promissed
Nº de commande: **************;

I purchased a couple of grow lights and the products were nothing like the given specifications on the website. The footprint was much smaller, over 50%, and the led's were only running at 20% efficiency. The vendor sells nothing but fake lights and after confrontation wanted to give me a coupon for a discount on a new light, which of course is also fake. The vendor is Zhixin Trading Co., Ltd. and the lights are the BESTVA Series. If you are looking for quality, stay away from this vendor and light series.

Ordered a capture card for $69.42 US, waited nearly 2 months to receive it. The capture card is faulty - tried to communicate with the seller and didn't get anywhere as the seller"YiBao Trading Ltd Store" pretends don't understand what I was saying, even though I sent them two video clips showing that do everything as per seller instruction, I still didn't get anywhere. I finally decided to open a dispute and leave everything in AliExpress customer service & guess what? Wasted another 7 days, Sending 3 videos and more than 10 postings to explain the issue, but it was like they don't want to hear me. The last feedback I got from the seller "YiBao Trading Ltd Store" was a photo with Chinese writing which was meaningless "Check the attached photo", Anyhow I got no where with AliExpress& at the end they ask me to send the item back and I have to pay for the shipping. It cost me about $50 to send this garbage with register post and wait 2 months to get my money. DO NOT WASTE YOUR MONEY ON THESE WEBSITE AND THIS SELLER "YiBao Trading Ltd Store" - just buy the goods from your local store in your country and save yourself money and time. Cheap price comes with cheap quality. UNHAPPY CUSTOMER :(

I orderd a yoga mat with a hole in it. Clearly defective item so I open a dispute. AliExpress says it's still useable and only offers me a $6 refund instead of my full $34. Is that ridiculous or what!? They even told me to return it if I wanted to get my full refund. They also said they already paid the seller and that I should contact the seller for a full refund. Good luck with their customer service, they are basically worthless and almost impossible to get ahold of by chat. BE CAREFUL

Obviously the largest problem is the sellers, but AliExpress does very little to keep its sellers honest.
For instance, there is an automated refund system in place for orders that don't ship in a timely manor, however many sellers circumvent this by issuing a false/misleading tracking number to prevent refunds. Worse yet many sellers will demand additional payment after the issuance of this false tracking number. The AliExpress automated customer service will not allow the opening of any dispute until the package tracking shows as delivered (which of course will never happen unless you pay the extortion fee). If you are fortunate enough to get in contact with a real consumer support agent they do very little other than send an email to the seller and advise you to open a dispute next month (even if you provide all correspondence with the seller that clearly shows the intentional fraud). AliExpress customer service has no authority/ability to issue a refund directly or sanction the seller in any way, so they essentially encourage this behavior (not the agents fault but clearly how AliExpress wishes to conduct business).
In short AliExpress itself does not ensure (or even encourage) honest seller practices while trying to stand in the position that they have no responsibility. At-least eBay/Paypal can issue a refund when a seller is fraudulent.