AliExpressReviews 8,094

AIR TOY ALIEXPRESS SCAM AND A FRAUD
IF YOU EVER COME ACROSS THIS SELLER ON ALIEXPRESS GOES BY THE NAME OF AIR TOY THEY ARE A FRAUD SITE AND SELLER

THEY TAKE YOUR MONEY AND SEND YOU FAKE TRACKING INFORMATION

DO NOT BUY FROM THIS COMPANY THEY ARE FRAUD

Ali Express is a global online marketplace that brings together millions of sellers and buyers from all over the world in one place, as it was created to be an integrated and comprehensive for everything from clothing to auto parts.
You have to review the detailed.
Founded in April of 2010, AliExpress is affiliated with the Chinese AliBaba Group owned by Jack Ma.
AliBaba is a global wholesale online platform for factories and trading companies with bulk orders.
Then Jack Ma decided; Create another retail website targeting individuals, which is the Ali Express website.
Register on shopping sites, Sell and sell brand name products, Shop by making products.
Unlike Amazon, Noon, and others. It is just a platform that acts only as an intermediary between the buyer and the seller.
AliExpress has more than 200 million visitors per month. The number of shoppers is more than 150 million, and the number of products on the site is more than 100 million character products with different commercial standards and quality, in addition to offering commercial products bearing famous brands such as Apple, Disney, Adidas and others.
Its price sells everything that is Chinese only, and you will also find it in the official selling pages of famous Chinese brands such as Xiaomi.
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* AliExpress supports the site in 16 languages, the most important of which are Arabic and English.
Besides Turkish, French, Russian, Italian, Eastern, Italian, Russian, Russian, Japanese, Polish and others.
* Supports free calling to more than 200 countries around the world.
* Ali Express does not ship its products within China. It targets the outside market and shoppers only.
* Letters Apps on AliExpress for iOS and Android mobile phones, easily, browse products, goods to the cart and complete their purchase, and manage your account from the phone.
* AliExpress will ask you for some personal data and information to register; To track the site more for you to suit your interests and facilitate the shopping process for you.
* Some city and runway addresses may be in AliExpress when you add your address, but you can manually enter them in the address or street circuit.
* Refund from Refund
* You can open your own business via e-mail and display it in the local market.
* You can do follow-up tasks and your favorite sellers, to be able to know their new products.

Overall you can find some bangs for the buck, and they offer free shipping. But the overall experience can be improved, and their recommendation algo is not working propery to me. Once you click several similar products and the next thing you'll notice is you are flooded with those stuff in the main dash. I just seldom use them now as it seems the there are too many suppliers without careful selections and will go for e.g. shein or blidz or other shopping apps that are either self inventory or have careful selection of suppliers

I bought the items from Aliexpress. I got a total unusable item. That is doesnt work.
They wasnt safty return system, also they want more, more money...
I dont recommend from China anything...

The item description made a false claim on the size chart--it wasn't even close. The company claims to issue refund but when I complained the item didn't fit they didn't respond until the third contact, then only gave me half the price back! Complete rip-off to be left with an item I can't use but I had to pay for it. Don't trust this site!

This supplier on Aliexpress is unwilling to issue my refund and Aliexpress has no customer service to escalate the matter (Order ID: **************).

No stars, I would like to give this shop a pile of dog excretion as reward. I have never received this item, they have falsified a tracking number with an official stamp, really funny. Following the Chinese tracking company, it says that the package has been delivered to Germany, so I asked seller to provide my signuture against my dispute, they did not have. Furthermore there is another tracking number which provided by German Post, not trackable. In dispute, the refused my claim twice by misjudgement: I claimed that it says the package was delivered, but I have not received is invalid. They refused my claim which I have never made: the package is still in transit is invalid, no refund. Don't touch this shop!

I placed my first order with them last month and was pleasantly surprised that the item I ordered (some LED strip lights) came undamaged and working good (so far). What I didn't like was the 4-week wait time, which apparently included some customs delays. Will probably use again.

Shipping time wasn't too bad but didn't receive what I ordered. When I tried to resolve it, AliExpress wanted a picture of the incorrect item, which I sent, TWICE. They said they never received it and closed the dispute. Tried contacting the seller, they kept wanting me to send a picture which didn't work on the link they wanted me to use. After too many messages and them not wanting to fix it, I told them to forget it and I would keep what they sent (even though it wasn't what I wanted) and that I would NEVER order from AliExpress again. All they said was "sorry"!

IMHO, AliExpress is a BIG deceptive Scam. They do NOT have the customer focus of Amazon, and they will never be Amazon.

1. First, the savings do not compensate for the extended wait times. That alone should drive most shoppers to avoid them.

2. If you never receive an item, you my have to wait 3-4 months before you get your money back. UNCOOL.

3. If you get a defective item, and you get defective items regularly, you will have to jump through hoops, and waste a lot of time to send them evidence with pictures and videos (that they may or may not be able to see) before they give you an AliExpress judgment.

4. An AliExpress judgment may be valid (refund without return), or invalid (your evidence is not to their liking), and you're out of luck. You can appeal, but you never hear back from them.

5. The worst, and most deceptive AliExpress judgment is when, after you do everything to their liking, and they deem the claim valid, they tell you "full refund but you must return the item to China with tracking (they recommend DHL) in 9 days (seriously?)".

6. Shipping anything from anywhere to China by DHL and in 9 days, is cost-prohibitive, and is often more than the refund amount itself.

7. This basically amounts to: "yes, you got a defective" product, but you will get no refund. We shamelessly lied about Buyer Protection.

Everyone should report them to NYSE so they remove the BABA stock from the NY stock exchange.

Look at the reviews on their websites. They write their own stupid reviews that don't make any sense. They charge shipping or taxes because they want to make more money. They don't even deserve a half of star!

Bought two shirts both of them were the size of a toddler when they were supposed to be adult 3x. Returnef the shirts and never received a refund from either vendor. This company is just filled with thieves. Nothing on their website is worse the hassle of trying to do business with this illegitimate company. They don't even have a phone number for their customer service, which basically means they have no customer service which is an accurate statement.

Avoid this AliExpress.com, other seller will send you wrong item, if you have any issue with your purchased you will wait 3 months to escalate the dispute process (on top of waiting 1-3 months tracking status delivery). Return for refund accepted. But take note: You will shoulder the return shipping cost (not free) a lot of $$$ What a waste of time and waste of money. Most of all No customer service phone number you can call to assist you.

It took more than 3 months for my motherboard to arrive.
There was a problem with it.
There's a 15% restocking fee that they won't give until you return the product at your own cost.
Sent it back. Gave them a tracking number. Asked for my money back. They said they wouldn't pay until they received the motherboard. Once they did, they ghosted me and stopped allowing messaging and my email address.
Now they have the Motherboard and my money $250+.
Opened a dispute with AliExpress. They decided no money for me, which helps LCL Computer Store steal my money.
Tried to write a review of LCL but you can't do that after the dispute is closed.
Opened a dispute with VISA, they don't do 6 month old disputes.
I'm out $250 and 6 months of time.
BUYER BEWARE!

$#*!ty website no matter what you do I wouldn't buy a rat's $#*! from this mother f***** and I'm serious like they should track people's stuff and not take people's money AliExpress for your $#*! and I'm not with the business I'm a real customer I never received none of my s***

Never use this site! They send you broken stuff then will not refund your money! Ordered a piece and paid close to 200 US it arrived and never worked I sent it back under the "free returns" only to receive a email saying that the dispute has been resolved in the sellers favor with no explanation why! Now I'm out the $ and the piece i was trying to fix is in worse shape than when I started! I will be deleting my account and never purchase another thing from there again! The best is I can't write a review on the seller b/c I returned the item! Complete scam!

If you are looking for cheap
Knockoff products, this 2020 Customer choice Award website
Might indeed be very good and appealing with promos and discounts,
According to so many 4-5 star buyer reviews here.

However, for higher end price products, there is a ingenious
Scandalous scam fraud system they will trap you as a foreigner with:
If you order -- let's say a phone, they will send you for instance
A speaker. When you puzzled contact them - like Global Mobile Tech Store-,
They immediately react thereafter producing a false video as their evidence
That the phone was hidden in it, with the purpose to help you to avoid taxes.
Thereafter, the fraud will start: you will start a time-consuming
Dispute and complain justly about not having received your order,
But bad vendor ethics will display, they even disgracefully dare to call you bad names
And team up with Ali's Express biased "judgement" team,
Whatever your facts and proofs are, thus you will eventually
End op losing out your hard-earned money so beware!

Aliexpress are ok until you have a problem. I have ordered many items from them over the years, but this appears to stand for nothing if a problem arises. Their after sales customer service is a mickey mouse operation, and is designed to make you give up. You will go around and round in circles with them, and not get anywhere. I have come to the conclusion that they don't like giving refunds if you've received the wrong item, or haven't received it. Their dispute process is painful and frustrating, and not worth doing business with them if they cant treat their customer in a more respectful fashion when a problem arises. Its not that they come across as rude when dealing with you, they just don't do it in an efficient manner, with as little stress to the customer as possible. Even when the Seller has agreed to a refund, Aliexpress seem reluctant to give one. My Live Chat Agent constantly kept asking me for screenshots, when all she had to do was look in my account to see messages between me and the Seller. They obviously want to make it a hard and painful process for you so that you give up. No ethics. Their Buyer Protection is useless.
I would advise that you also take a screenshot when you place your order, as I had a few instances where I didn't receive email confirmation for my orders, which was disconcerting and out of character, however when I looked in my Aliexpress account, it did show that order had been placed. I won't be doing business with them anymore as it was the last straw for me when I recently dealt with their inefficient customer service. They need to lift their game if they want their customers to respect them.

I ordered an ultrasound dishwasher from AliExpress in December 2020. AliExpress never sent me anything. AliExpress ignored all of my attempts to contact them.

I never had any problems with Aliexpress, everything always arrived correct, in the expected time, besides the platform, having great prices, you just don't get 5 stars due to the shipping cost being sometimes very high.