AliExpressReviews 8,094

I am having trouble with just signing in. I needs to be much easier to input the shipping address. No way to get an address form on screen.

Would have given them a 0 if possible. Ordered a screening replacement for a broken electronic picture frame. After not hearing anything I checked the site and discovered THE SELLER CANCELED THE ITEM. Apparently they had a shipping problem but never bothered to tell me that they canceled. Had to start a dispute to get my money back and now they want all kinds of information about the broken picture frame. Why would that matter since I never received the replacement and they got my money. I would warn anyone to order from them. Should have ordered from Amazon and paid a few $ more. At least they stand behind there customers and just make things right if the seller doesn't.

I have been after a refund for a month now and still trying to receive it. Be careful with this site, they keep promising and they reassure that you will receive a refund but they keep saying you will receive it. I give up... they can keep the money... won't be shopping with them anymore. I belong to Wish and they are a lot better with their customer service... Customers, switch to wish as they have customer reps that can do things... on this site... they can't do anything... the worse site ever.

Their clothing and nightclub fashion wear, and fetish fashion wear looks nothing like the pictures on aliexpress. It's pretty cheap to buy from them but clothes, fetish wear, shoes look tacky. And the sellers are not professional either. Just terrible attitude.

Worked in the past, but now fake tracking number. Lost the money.
I Will not buy from there again ever.

Everything they sell is fake. They are deceivers and liars. I purchased a dress and they send me a copy. The first dress is the dress The picture they posted. And the second dress is what I get a copy and a bad copy at that.Do not trust this company. I believe their China-based. Trying to scam Americans out money either it's a copy or it's broken merchandise i

Things do not arrive, refunds are partial. To save a couple of euros, at the end you spend time and lose money (they do not refund you all). Avoid buy on Aliexpress/Alibaba if you live in Europe. Spend some euros more and get your things early and securely.

Ordered parts in october. Shipping information is all wonky, yet its January of 2022 and never received it. Filed a dispute with no luck. They said its in the USA, and I still never got it.
Emailed the company and told them I never received it, and they replied "OK" And that's it. No help, no refund. I probably wont order off ali express again

Hi, I have very bad experience w. R. t. Customer service of aliexpress and also seller. Sellers ship the product even after cancellation request and customer support of aliexpress keeps saying they are on customer side and don't do anything. Deceiving and bad platform for customers.

Jason New Zealand
Never again will i get from here
WISH is way better and safer
I never got my item never got my $ back
I was treated so badly by Aliexpress

Took my money for a battery charger did not send confirmation email ignored me in chat ignored me on the phone... now I have to dispute the charge... AliExpress is in the refund business and the return business... they are not retailers they are not into sales

I bought a pair of outdoor insulated hiking pants from an Aliexpress seller. I used their size guide and bought 4xl pants. The ones that arrived are labeled as being 4xl, and maybe they are in some countries, but not in any western country that I know of. They are at best a medium, at worst, small. Never ever again will I buy clothing from an Chinese supplier.

Not item describe in ad, and voltage for Europe 240v not for America 110 volt. Is 400w not 800w as in ad. Have to pay duty for useless product.

TRASH ASSSSS SCUM LYING FILTH WORST HUMANS ON PLANET SCAMMING LYING TRASH. BLACK HOLE THAT SUCKS YOUR MONEY AND GIVES YOU THE MIDDLE FINGER

The main fraud I wanted a digital readout linear rails for machine location the add read:
2 Axis 5μm / 1μm LCD Display Digital Readout DRO Linear Scale mm/inch mode for Millers, Lathes, Boring machines, I received 1 axis rail no second rail, and no digital read out I wrote to the seller and obviously they do not care if you are happy or not they don't care if their ad just fraud or not they sell you junk and they will not correct they force you to buy more junk

I bought a pair of headlights from a company on this site. Almost $500.00 for the set. Took a little over 3 months to arrive and when they did, they did not work! I'm currently trying to return them for a refund and they say I'm outside of the return time frame. So not only did I have to wait 3 months for broken headlights, I also may lose $500.00. I should of listened to my friends and stayed with Ebay.

I tried to use it and it was kinda difficult because of the shipping and all that :/ I was excited for the products but couldn't try them