AliExpressReviews 8,094

Stay away from Retro Classic Game Store

So stupid me bought a n64 game from them and I had problems from day one with it, it keeps turning on and off after 20 to 40 minutes of playing. They did offer a refund but it would've costed me over $20 to send back. Why should I pay anything out of pocket for a defective product? Never again will I trust them or aliexpress.

Received item today contained 3724 Parts no building instructions want to return item totally impossible so I just lost $310 thank you AliExpress

I can say that this shop has got everything that we need! Moreover, you can find the good that you need at the middle price! That's so nice!

This is my first time ordering from this company I have platform diamonds shoes I have a Pocketbooks and glasses. I'll pay for all these products they won't give me my stuff people watch out for them Take people money. Fake company people watch your money and pay it or a fraud. I had to contact the FBI

I think I would be considered a "frequent" user, average about $400 / month and 5 to 15 purchases.
After not being able to use Paypal for my lastest purchase (AliPay is owned by AliExpress) I made very poor judgement call and used my credit card. The payment was taken by Aliexpress but the item ordered was not registered with them. They have no record of my purchase, so now I am forced to take it up with my bank to get my money back.
The AliExpress website only has a street address to make complaints to. This I find a little strange as they are an "Internet" based business... But I suppose they "can do no wrong"... No more for me - I'm out.

Never never buy Anything from AliExpress Any More!

I have ordered 3 order of batteries cause me more than thousand US dollars.
The web site promise: "Full refund if product is not received in 75 days."
But after 3 months, I still did not receive any of these package.
I contact the seller, seller show me a image which shows: last update at 2021-12-17, "Destination Customs procedures finished import procedure completed, your shipment is on the way to the recipient". But now it is 2022-2-18. I still did not received the package.
Filed a dispute in AliExpress, but their final decision is just ask me to continue wait.
What is the promise "Full refund if product is not received in 75 days."? It is just a sh--t.
They may do something to block my response in the site, I cannot submit new response from the dispute any more. Any time I try to response, it just in "Submitting" forever when I clicked "submit". I tracked the site response, my submit was return to HTTP CODE 302 and go to nowhere!

I have no idea how I can get the product or get the money back!

What I can do is: Never never buy Anything from AliExpress Any More!

Deliver time of 3 to 4 months is not acceptable. Don't buy there, you will either wait a very long time or never see your delivery.

Terrible site for international shopping, at best I've ever had, the shipment is very late, at worst the package is lost (or never shipped) and it's a total nightmare to contact someone in customer service to who can provide the slightest help. Definitely a very bad experience.

Aliexpress have Started doing a guaranteed 15day delivery. The theory is if the goods don't arrive you get your money back. Problem is the sellers don't honor this if the item is delayed.
Order from Aliexpress under these conditions
1. Time is not a factor
2. You don't need to return the item
3. You need to contact support. As you will not be able to speak with a person

Wireless CCD Barcode Scanner, Symcode 1D CCD 2.4G Wireless USB Bar code Reader with 100Meters(330ft) Wireless Transfer Distance
I have purchased this product however it's not working well; just characters not numbers at reading; could you please help me to fix this; I hadn't received the manual with it
My email address for any help: *******@gmail.com
I have contacted the seller and Aliexpress for help but no one answer me
Thank you

Avoid this seller very poor quality and customer service.
I bought a car mirror dvr which has broken and they will not repair replace or refund

I followed with aliexpress a number of times but they will not refund my money and they do NOT PROVIDE SELLER CONTACT INFORMATION
I even asked aliexpress to ask seller to send replacement for damaged parcel but they said they cannot force the seller and they already sent my funds to seller.
Aliexpress is a huge scam and plain FRAUD

I purchased dance shoes in January. I received a message the order was "complete" but hadn't received the product. It took me almost 2 weeks to get a response from them (going back and forth) and you WOULD NOT BELIEVE THEIR PATHETIC RESPONSES! If people ran businesses like this they'd all be bankrupt! First, they gave me a Canada Post number which was not in service. Than, they asked me to track the package with no tracking number... I finally got one. When I did, that too "did not exist". I explained it all to them... THEIR RESPONSE... ARE YOU READY? Call the Post Office and Complain - we sent the product so it's not our fault?!?! Are they for real? I paid for a product I didn't receive, with no valid tracking number, and they don't give a ****? Anyways, my credit card company reversed the charges but PLEASE BEWARE! They don't deserve your business

I ordered some stuff from them. They advetise different sizes in same ad and send you the smallest one in the line whatever you ordered. Thats only one scam.
Also before you receive they assume it is received and close all dispute avenues for you.

Do not buy from these scammers!

CAUTION! ULTRA BIG SCAMERS! Many Aliexpress Stores are helped by Aliexpress to scam you! Be aware! Don't ever buy more than one product by the same store! They always sent the cheapest good only! You could buy 10 goods for 200+€ and if the cheapest one is 1€ they will send you just this! So you paid 200€ for an 1€ item! And Ali will never help you to take your money back! Especially don't buy by DATA FROG NEVER!

I bought a stereo from them for my Toyota Tacoma and the a/c will not work, I tried getting a refund they just send me half of my full amount. $1250 half of this. And service is not what they say.

I have been trying for several months to get Aliexpress to support me in getting a refund of £90 from a fraudulent company selling on their platform but this has been impossible to make headways. Despite Aliexpress claiming that they handle disputes and promote buyers protection, there is no process to open a compaint. I have left 45 (yes fourty-five) messages with their Bot Eva but she is limited to standard responses. I wont giveup - anyone got an ideas?

Multiple times paid for goods seller never sent. Dispute process complicated and you end up losing your money anyway since the seller has to agree to refund you even though Aliexpress says they will handle the dispute directly if you ship via Aliexpress. Completely fraudulent sellers and platform. They know it's too much trouble for you to dispute each item in an order.

Today I will show everyone, How AliExpress seller cheating on me?
I bought a product a few days ago from Aliexpress.

Order Information:
Order time: 07:48 Feb. 06 2022,
Order ID: **************,
Store name: Shenzhen Machinery Online Store,
Product Price: US $ 273.52
Shipping Cost: US $ 100.00
Total Payment: US $ 373.52

I have already paid that amount. But the seller wants an extra $199 for this product. Why need to pay an extra $199? I think that the seller is cheating on me. Otherwise the seller told me to cancel the order. I want that product. I don't want a refund for that product.

I have already complained to the Aliexpress help center about this matter. I will file a case against the seller and Aliexpress in High court.