AliExpressReviews 8,096

I have made about 8 purchases, including jewellery and clothes, have also recived refunds twice, once for a fake seller, once due ot item being out of stock.

We just need to make sure that the seller we are picking our products have veery good feedback and have been trading for at least 4 months on the site. This can be found on the " visit seller site " on the right hand side of the product page and then " feedback" on the seller"s site...

Free shipping: If you are a consumer, ensure you always pick the option: Free shipping and one pice only and seller rating to get the best results.
Amazing site. Huge discounts and amazing prices..

I have been though a horrible experience with aliexpress.com.
I place an order on Jan 29 2014 with 4 different items.
One of the phone cable dead on arrival ($5.99).
They refused to send me a replacement.
Second, I should get a $5 discount if an order over $25 but they charge me a full amount.
No $5 deduct from this order. Third, one of the item hasn't receive yet but the ignore to issue me the information.
I email them couple time no response. My next step will contact my visa to dispute this charge.
I will continuing to flight until they slove this issue. They don't really care about the customer service.
You will be the next victim if you order from aliexpress.com

I had ordered a wig in which it was supposed to look just like the picture! And it looked nothing like the picture not even remotely close so I disputed the product and now I have escalated the dispute and have yet to hear back from aliexpress even though thy said that they would be in contact. The wig cost me $180! I sent back the wig which has cost me another $36.24 and the guy from Fashion Pretty Hair Kevin Liu wanted me to cancel the dispute! I said NO rrefund my money then I will do that until then I am not cancelling anything! He said he was "Losing Money" I said I have lost money! So far $180 for the wig another $25 to have it sent from vegas to bellevue, wa and then another $36.24! This site is a JOKE! Do not partake in business there unless you want to get scammed! STAY AWAY!

I give this site a big "0" of of 5 stars. I just got scammed for the second time on a order. First one was a block erupter for Bitcoin mining. They froze the order due to the person having what they call unsafe trading activities. It took me 14 days to get my money back! I tried it again 7 days ago. I get another notice on another seller. The order is frozen due to unsafe trading activities. I was buying Bitcoin miners. Here is the big kicker! It makes me look bad on eBay when I have to tell the customer. I have to give them there money back because the supplier left me on hook! So now they have to wait for their money. I look bad! It can cause all kinds of trouble. Reputation is everything when it comes to a seller. Now I got to wait probably another 7 to 10 days to get my money back! PEOPLE FOR THE LOVE OF GOD! DO NOT BUY ANYTHING FROM ALIEXPRESS OR ALIBABA.COM OR ANY OF IT'S ENTITIES EVER! IT'S NOT WORTH YOUR REP AS A SELLER ON EBAY OR ANY SITE!

I ordered one fur outerwear for my wife in this shop. But they never send me the goods.It is a cheater. I lost more than USD1200. Some shops are really very bad. You should be much carefully.And i think the most important things is that before you buy things, you should view the feedback of the store. Then you will know if it is a cheater. Some shops are very good.As a wholesaler I have bought many things from aliexpress. Their price is very good. That is why they attract me. Wish we could share with good and bad things together.

WAITING 6 MONTHS FOR 10 BATTIERES. They said delivery was delayed so I waited and the told me to give it 2-3 weeks more I waited then they said wait 2 more weeks I waited. Then after three more weeks I asked for a valid tracking number. The they ask me if I confiscated the product. Really I said they could not give me a valid tracking number and they accused me of stealing and now its to late to have the credit card company to dispute it. LESSON LEARND don't wait and don't be patient.

I order off this site a solar hot water heater got the shipping number but come to find out the number was for some else I went on live chat to get some help they told me that the company is being investaged for fraud and there was nothing they could do I am 1600. 00 and now there not answering my calls I have the chat record if anyone would like to see it/They say this is a save site all over but if you don't get you goods your not getting your money back

I ordered an item with a specified 3-7 day shipping time. The company sent me an email saying because of a holiday the shipment would be delayed. I gave my OK because doing the math this would only put me behind by a week. I received the item just shy of 5 weeks after I placed the order and just shy of 3 weeks after the "new" shipping date because of the holiday. DESPITE multiple emails requesting shipping notification, NONE could be given. So finally I asked to cancel the order when I found it on another website but the Aliexpress company told me it could not be cancelled. Ironically the other company's item arrived the same day as my first order (even though the second order was placed 30 days after the first). Now the company is threatening me with lawyers. AND YOU CAN"T GET ANYONE ON ALIEXPRESS to whom to complain to. This website is a TOTAL SHAM and should be avoided at all costs.

I ordered 2 Desigual coats, one was fake-still waiting(1months 79dollars) for sellers adress to send it back, no customer service... yes ok one ir genuie, but still... it is gambling and 70 % is fake... I also ordered racoon parkas jacket and received junk-uneployeds in usa and eu wears better, i sent it back but still no refund(1month 58 dollars)... one leopard jacket too small, but thank god not expensive, seller did not agreed refund... not with sadness I am waiting my canadian goose jacket. For 94 dollars... i I am so afraid... discusting... I could better send this money to africa, to people who really needs it... but I think this site needs to be forbidden to EU and USA by law!

PLEASE be aware of Queen Fashion Hair Co., LTD aka Grace Wang. I purhcased a heavy or 180% density unprocessed brazilian virgin hair lace front wig. I received a 130% density wig, I'm not sure what type of hair. Grace assured me she would take care of my concern if I returned the unit. When I asked for mailing instructing she decided instead of me mailing the unit she would send additional hair bundles if I gave her site a good rating, which I did before gettng the bundles. What a ruse. I received the unit in Dec. 2013, I have not received the bundles as promised. Grace Wang will not reply to my emails. The unit I received was a waste of money. I have order from another supplier Bliss Wig, no complaints. Stay away for Grace Wang aka Queen Fashion Hair Co LTD.

I bought a Xiaomi smartphone from ALIEXPRESS.com, as a first time buyer I felt very happy, received the phone yesterday, the shipment almost took a month, and turn out to be a fake one. It is functioning but the specifications are way below the original (bad AnTuTu Benchmark score, app crash, can't download nothing, bad camera, etc). I hope that I can get my refund. This is my first time experience buying from ALIEXPRESS.com and I got scammed.

The link is here: http://www.aliexpress.com/item/In-Stock-Original-Xiaomi-Red-Rice-WCDMA-Quad-Core-MTK6589T-1-5GHz-MIUI-V5-Xiaomi-Hongmi/*******119.html

And my order is here: http://www.aliexpress.com/snapshot/*******.html

I don't know what to do but to expect having my refund (I am still waiting the reply from the seller). And spreading the word, tell people about this ali express site so that what happened to me will not happen to other people.

Be careful again if you want to buy stuffs online. I just wanna say NEVER BUY ANYTHING FROM ALIEXPRESS.com.

It cost me USD 210. Not that much, but I just feel so sad that I didn't get my original favorite phone.

I hope no more people get scammed by ALIEXPRESS.com.
It's just sad.