AliExpressReviews 8,094

I have placed three orders with Ali-express with three different sellers. I limited the orders to the smallest amount I could get free shipping on.
All three lots of items that I have received have been great for the price that I have paid for them. Although I will be even more cautious now that I have seen some of the terrible reviews I will defiantly buy again from the sellers that I have dealt with so far. They have been delivered well within the expected time, packed really well and really cheap for what I got

I have ordered products from AliExpress and they always come back not as described. Disputes are a joke as the vendor is the one who makes the decision. You can't contact anyone from the AliExpress management to make a complaint, their forum is never available. The vendors know that they can get away with just about anything because of the distance and language barrier and they refuse to correct their mistakes. Never will order from them again!

Disputed Order NO: ************** (Dispute Case NO: *******005)

Case:-
- Seller send defected goods
- Buyer complain to seller
- Seller agreed his / her fault on the defected goods
- Seller offered 2 solution to buyer 1- Return & exchange but seller only bear a fraction of shipping amount 2 - Refund a small fraction of the price & buyer keep the goods and repair him/her self.
(Both no good for buyer because 1- shipping back is very expensive 2 - the product cant be repair)

Aliexpress steps in to resolve:-
Refund 50% of the price & buyers keep the goods. The reasons given was seller did not state cover cost of shipping back if goods are defective.

Fraudulence (loop holes):-
-Seller buy defected goods at A NO COST PRICE!(Seller did on purpose because the defective is clearly seen)
-Seller sell it to buyers of a country far far away (so that shipping back will be impossible)
-When buyer complain, seller offer solutions to buyer which will benefit the seller anyway.
-Seller know that if end up in dispute he / she still gain...

My conclusion:-
Aliexpress saw the evident buy chosen to benefit the seller unlike ebay any defect is fully refund. No one wants to buy a defected goods and go to repair.

NEVER NEVER AGAIN USE ALIEXPRESS, IF HAVE TO READ THE SELLER REFUND AGREEMENT FIRST. IF NO FULLY REFUND OR COVER SHIPPING RETURN FULLY... DOOOOO NOOOTTTTT BUYYYYY!

We ordered stainless steel jewelry from YIWU BAIHUI JEWELRY FACTORY. The stainless steel jewelries were inferior quality and sub-standard stainless steel, because they broke after only one day of use or within one week. The factory did not want to acknowledge their faulty stainless steel jewelry and did not do anything to fix the problem. Customer representative were very rude. Please do not attempt to buy from them because you will be sorry dealing with pathetic company who just want to make money. There are no after-sale customer service. Our company was out of pocket and we can not even sell these inferior stainless steel products to our customers.

STAY AWAY!

I purchased 10 different shirts from a few different vendors. The first order arrived yesterday and was supposed to contain two identical shirts. However, the package only contained one shirt. I initiated a dispute and was told a refund would be issued. I would have preferred another shirt to be sent my way, but that option was not offered. I don't know if I will ever get the refund, but that is not the troubling part. I submitted a photo of the customs form that was on the outside of the package. It clearly noted the package contained one shirt. The vendor responded by saying they always mark the customs form as containing one shirt to avoid customs fees regardless is there is one shirt, a dozen shirts or 100 shirts.

I wish I had read reviews here before I wasted my money there. It is set up to support sellers ripping you off and a lot of them do. The way the scam often works is they send you something other than what you bordered- something cheaper or whatever style/color they had as opposed to the one you selected or the quality is really poor (because of course everything looks better in the pictures, which are sometimes not the actual item). For example I ordered a woman's Chanel knock off watch and I received a Lacoste knock off man's watch. The seller admits it is their error- apparently some man out there has my "Chanel" watch. The only way I can get my money back or the right watch is if I PAY $20 some USD to ship their mistake back with tracking... for a less than $10 watch and they are the ones that made the mistake? (All returns have to be with tracking and it is very expensive to ship to China that way!) Same deal if you get defective item, you have to pay to ship it back with tracking to get a refund/replacement. Face it, the way it is set up they can intentionally send you defective or wrong merchandise and you are not going to spend more than the item cost to return it so you are stuck with it. The other big scam they have going is after you buy you find out everything pictured is NOT included. After the fact I found out the box and case shown with the umbrella I ordered was NOT included, but they are shown in the photos and nowhere did it way they were not included. If I want them they wanted an extra $10- WYSWYG does not apply at Ali Express! Oh yes, another deception they have going on is they will have photos of some celebrity with the actual famous name brand item, but of course you are buying a knock off so if you think yours will look like the celebrities', well think again. Some of them even say it's genuine stuff- yeah, right LOL! Photoshop runs on overtime there too. It's all fakes, but hopefully folks should know that by the price. DO NOT - I REPEAT DO NOT - GET RIPPED OFF BY ALI EXPRESS' CHARLATAN MERCHANTS!

I read the reviews and like most people, I had the idea to only spend what I would not care about. I ordered from three different stores, similar item, totaling less than $120. I received the first item in less than two weeks (perfect and as advertised). The second item arrived a week later (as advertised). The third item has not arrived (4 weeks and counting), but USPS says item is in the system here. I agree with the idea of checking the sellers rating.

If giving zero stars was an option, they would get it. DO NOT ORDER ANYTHING FROM ALIEXPRESS! No matter if you use different sellers, no matter how many people on YouTube tell you to order from there, DO NOT!

Aliexpress will steal your money and give you faulty products. If you are looking for a cheap wholesaler this is not the place to find it. All of their sellers are con artist and the company has no ethics.

I beg you please save yourself the time and money and DO NOT SHOP ON ALIEXPRESS!

I ordered from aliexpress before I read the reviews, so I after I placed my order and read the reviews, I was sure I lost my $22.00. Boy was I wrong. I ordered look alike shorts from American apparel from aliexpress. After reading the reviews I figured the shorts would arrive in about 2 months. My shorts arrived in 2 weeks and the shorts look AMAZING and even were from AMERICAN APPAREL, which was a pleasant surprise. The shorts fit perfectly and are gorgeous. I would order again.