AliExpressReviews 8,094

Ordered few products received on two of them so far both are fake and when tried to return wants evidence where I offered to return the products no response and they leave Robot to answer your problem and when I asked for live person no response I know it was a biggest mistake to buy from them many hundreds of dollar went down the drain but if people read the review please avoid them thanks

FULL ON SCAM! Bought a dress, which looked nothing like I had ordered, and wanted to return it. Had some communication with someone named Amy Zahn in 'customer service', but since I had requested a refund, which she offered, I have heard nothing back.
So so far, I am stuck with an ugly dress and out money.
Anytime I see their merchandise come up on a site, ie Pinterest, I will be making the buyer aware they are dirty

The big 'market place' and I love it! First, can find something that i like very cheep and most important shipping free. Also I use LightInTheBox but for some items couldn't pay 3 x bigger shipping price than item worth. Waiting for orders up to 30 days for my country. Have all kinds of experiences, from cancellation of orders (my fault), the vendor did not send the goods or 'false' send, every time I get a refund in max 5 days. Ease of monitoring ordering, payment and excellent customer support without much hassle. Price is equal to the quality of the goods. After all the same item in another store may be cheaper. I never bought electronics, so I have no experience with that. Only USB stick.If I had any problem with future orders will specify.
And to the gentleman, who wrote in his commentary that all poor English speakers gave good evaluate to this site and stated that it is a collaboration of 'other' countries, I want to say thanks for the compliment, after Your statement I am proud of coming from 'other' country.

I like aliexpress. I think its great but obviously you have to be sensible. Bought two lace front wigs on aliexpress. The first vendor was ok. The second vendor, crystal hair store or polywigs or top level hair as sometimes used as email, were total thievesw The wig they sent was not as advertised or as my order. Wrong length, wrong colour and poor quality hair. I was not happy with it and sent it back to get a refund. They claimed they never received it until a moth later then will only give me my refund if I change my review from a negative to a positive one which I refused to do so have not got my money back. I must credit them for the fast delivery and for maintaining contact but I refused to be blackmailed to get get back what is rightfully mine.
If you want a good brazilian lace front or whole lace wig do not buy from any picture with the crystal hair store written over it. You will be ripped off. Avoid companies with 100% positive feedback. Chances are some people were blackmailed into getting their refund

I have discourage everybody to buyelectronics and in particular mobile phones on Aliexpress, no matter how attractive the prices seem to be. Most shops send the phones with a PIN code that you only get when you leave a 5-star rating. This makes the whole rating system worthless and the observant shopper on Aliexpress will also see that almost all shops have a very high rating.
In my case the phone immediately had a defect (stripes in the picture) and the phone went dead after a two months. Return took nearly 60 euro and since I sent it, there is no response anymoret. The returning process (RMA) is not supported by Aliexpress. If I'm lucky I might still get another phone sent again one more time, but I probably should pay to Customs (import duty and VAT) again. That cheap phone is suddenly not so cheap... and also the replacement phone will of the same poor quality... Don't do it!

I am one of many, as I regrettably had to acknowlegde: bought a Huawei smartphone via an AliExpress seller (AyniLove). Seven weeks after the phone was defect. Now, dispite of "warranty" given, everything does not work anymore: no feedback after sending back the phone, no money back, no replacement, no answer after complaints. After 2 months without a phone, I realise: my 400 dollars are simply gone.

I had to realise two things:

1) Huawei phones are not working.

2) Sellers in China are not reliable.

Therefore, I warn you: do not buy Huawei phones, and do not buy online in China. As a customer, you are not worth anything!

I received part of my order today from store #*******. The item was packaged well and product very nice. Order came very fast. Awaiting two more from different sellers and am hoping I will be very delighted with them too!

In this review I would like throw some light on Aliexpress.
Like doing business with any ecommerce site you should checkout few things before ordering from Aliexpress as well.
Hello All,

I read through many of the reviews and I would like to defer from many of yours negative review posted in here about Aliexpress.

I have been buying different types of items from Aliexpress from past 2 years plus. I have never faced any issues with the sellers nor I have ever lost my hard earned money. I would like to share my thoughts and experience on it, how to safely do business on Aliexpress.
1] Always select your seller wisely, by looking into their profile for rating and customer feedback. Only buy from sellers who have more then 95% rating. Speak or chat with the seller before you place the order with them.
2] Shipping details are mentioned in the product description, check properly before ordering, many of them provide free shipping but remember free shipping takes time to reach you because the item is sent via local post. Having said that, free shipping also have tracking system so you can track your shipment like you can do it for DHL/Fedex etc.
3] Quality of the product is always a gamble, whether you buy from Aliexpress or any other international eCom site. On Aliexpress no seller claims originality of the product, ofcourse there are many original China brands. My Advice, order a sample product first and then if you're satisfied order more.
4] Buyer protection: Its 100% safe guards your money. But you should accordingly act on it to claim your money if the product is not received by you at the given time. If you keep quite then the Aliexpress system will not know if you received the product or not. So act immediately.

If you have any specific questions or doubts please feel free to contact me at *******@dreamerz.co.in.

I have bought 14 items from this site this year. This site is a total scam! They will take your money and there is nothing you can do about it. They have no customer service number to call or anything of such. The only items I did not have a problem with (besides one pair of shorts, which came ripped) were the clothes. Anything from this site that requires a battery or any type of assembly is straight BOGUS!... I opened plenty of disputes and none of them ever got resolved. They just disappear into thin air. Its really sad.
BE VERY CAREFUL AND USE THIS POORLY BUILT SITE AT YOUR OWN RISK!

Very bad customer service.
I never received the product I orderd. Onl; y after a lot of messages fort and back, and more then a motnh later I received back my money. Only to find out that customerswho where refunded can not leave behind feedback on their website. So the feedback you read there, it presumably onoly from relatively happy custoners, who did not need a refund. Sort of misleading if you would aks me.

SO BE CAREFULL!

I have shopped on this site for over a year. In 2013, you could email customer service and get a fair resolution. Not the practice has changed. There is no email service. If the seller is fraudulent, you can only get your money back if the seller is willing. Most sellers are pretty reasonable. However, beware of products touting SOuth Seas pearls. I purchased a pair of earrings touted as such. They were fake. Ali Express wanted proof which was hard to provide because the proof is based on the gritty feel when the pearl is rubbed against another pearl or your teeth. Getting an expert to write a letter would have cost more than the item. I offered to mail back the item (at my own cost) to get a refund just so the seller could not get away with false advertisement. The seller refused (despite the ad of returns accepted) and ALiExpress sided with the seller. It seems that the current practice is to always side with the seller. The only time AliExpress will side with you is if you have not received the product.
Most sellers are pretty reasonable though. And I have gotten pretty good prices although Ali Epxress prices have increased substantially this year and you can now sometimes get better prices on ebay if you are willing to spend the time bidding and searching for good prices.
SO now, I tend to just buy from AliExpress suppliers who have a good track record with me. IF I have to try out a new merchant, I usually just make a minimum purchase and find out how things work out. I ahem not had much luck with clotting from Ali Express because of the sizes tend to be smaller than expected. I had good luck with hats and costume jewelry.

Never use this site to buy anything, especially clothing! I ordered a business outfit and when it arrived it was SO SMALL it wouldn't even fit a child! I filed a dispute with the seller to try to negotiate a settlement and was refused. To return it, would have cost an exorbitant amount of money so I tried to have them take off a little money and put it back into my credit card. All of the sizes are Chinese (a fact that is not mentioned on the site) thus the suit it is totally unwearable and I'm stuck with a garment that i cannot wear and am out of the money it cost.
Stay away from them unless you're very tiny!

OMG they say you get what you pay for or maybe not :(( I used a vendor from aliexpress called for your nice hair well I put my card info in I got a message" payment unsuccessful" this is my debit and I know there's money on it. Sent the vendor a message and they asked me to try it again reluctantly I did, it went through or at least I thought it did until I got an email stating my order was closed. Look I'm lucky they didn't bleed my account dry to be safe STAY AWAY!

I bought running shoes from aliexpress, when delivered they were two different sizes. I wrote to them telling them this information and i said that i was going to return them. This was in May2014, it is now July 2014 and i have wrote to them numerous amounts of times and they will bot reply to me! This website is a fraud, they will steal your money of you and never reply to you! I am £50 out of pocket and no running shoes! Terrible website, don't trust them!