AliExpressReviews 8,094

OK. After all my doubts I have reviewed Aliexpress in a favourable light. Seems that super slow China Post is the culprit and my items are slowly arriving. Had two refunds owing due to cancelled orders with items out of stock and while the process is a bit slow at least they are processing.
Overall a great site. Lets you buy things in small or single quantities at whole sale prices. Much easier to set up and use than DH gate where you often have to buy in bulk and I find their system really confusing.
One or two of the merchants on Aliexpress are a bit painful - they advertise and sell things that are not in stock and are hard to communicate with. But most of the merchants are great. You email them a question and they get back to you pretty quickly.
I now feel that Aliexpress is a safe and easy to use site and plan to continue using them.
Shipping is a bit hit and miss but that is out of their hands really and most merchants have a quick shipping option but at extra cost. At least there is that option if you need something fast.

Do not purchase from this seller on alibaba.
We required a promotional product for a specific event/date. We advised them of our timeframe (with weeks to spare before the actual event) and they assured us there was more than enough time for production/shipping. The deadline passed and by the time the actual event had arrived, the promotional products still had not been received.
We had already paid for the products and did not receive them in time for the event.
We approached them to work out appropriate recourse, offering a number of options. They refused to work with us on anything and the whole thing turned into a terrible, drawn out experience in which we ultimately lost our money.

I have tried AliExpress, DHGate and some similar sites. AliExpress is hands down the best. I have been using them about 2 years now and I've made roughly 35 orders.

I've bought two formal dresses on the site for much lower costs than anything local. The quality was still great, esp. When I see "Made in China" on all the local shop tags. You are getting the same products for way less! The only caveat for buying clothes is to READ THE MEASUREMENTS. Remember, these are typically sized for Asian bodies, so if you are a US size L, you may need an XXL. Some stores do size in US sizes, or they list as "Plus" size, which is more like size M-L for US, but it's not hard to find many options once you learn the keywords to search.

I've bought cute tote bags for my mom and grandma, adorable best friend necklaces, galaxy pendants, some cute funky looking sweaters... very cool gift ideas and many things I hadn't seen here in the US, so it makes my gifts more unique.

If you're buying for an event, make sure you buy in advanced. Shipping can take up to 6 weeks sometimes, but I think it's worth the low price.

I've had 2 disputes in the past and AliExpress resolved them quickly. In once case I bought 3 pairs of tights and 1 pair was too small and long. I took a photo of all 3 side by side to show they weren't the same size, and they ended up giving me a refund for that one pair but let me keep. So I gave those to my sister who is petite sized.

Also, AliExpress cancelled an order once when they suspected the buyer was a scam. So I appreciate that they look out for you. I always suggest this site to friends.

I bought three pairs of shoes from IncreasingShoes. They arrived quickly and the quality to my eye seemed very good and even excellent. But looks can be deceiving. Within 6 months of purchasing those pairs, the inner molds of one of the pairs had completely disintegrated, rendering the shoes useless, even though the exterior still looked perfect. I wrote to the company asking if they would send me new inner molds to replace the defective ones. They declined to offer me new inner molds and they even declined to offer me separate inner molds at any price, let alone a discount. The company only offered me a small discount on purchasing a brand new pair of shoes all over again, like I need to risk buying another defective product. This is definitely a buyer-beware situation. There are other companies out there with products as least as good and with real customer service. I'd avoid IncreasingShoes.

Seller rating is important for those who purchase on Aliexpress…The aliexpress uses a system of ranking vendors, free-market style, based on the amount of feedback the seller received. The higher the rank, the greater the amount of sales, and probably more reliable the seller. I advise you to buy with sellers with ranking above 5 medals (sellers with diamond or crown) to avoid problems.
OF course, if you like compare price and sellers, chnprice.com is a good choice, it help you find the best price and sellers at aliexpress.

A: Alibaba, AliExpress and AliPay are connected to each other and they are the ultimate version of "Alibaba and the 40 robbers" Be very careful, if you enter in whatever the part of this company, or any of their websites the risk of becoming cheated is 90%. If you will not be cheated by sellers on Alibaba, or AliExpress, finally you will be cheated by AliPay. One failed transaction can cost you easily USD 55.-. Their help lines can be better avoided, there one get only more frustrated. The answers provided are printed in advance, and the only thing you hear is that they sympathize with your concerns about their cheating. It is a large band of robbers without decency... beware for their tentacles!

I have had the misfortune to buy from 3 scam sellers on ali express. I will mention their names and company names below. Beware if you buy from ali exp and your purchase protection is running out, its fine to ask for an extension the seller will give you one. Its when you open a dispute that the problem starts. What I have learned the hard way is that if u agree to a solution and close the dispute... That's it. You have lost your money. I opened a dispute with these 3 sellers nd they begged me to close it saying it was bad for their business and all... they offered to resend my orders as soon as I closed the disputes. Once I did that TOTAL SILENCE from them. They wont reply to their messages, or e. Mails. Ali Exp doesn't do much except lodge a complaint against them. That's it. Your money is gone. Do not buy from these sellers.
ZEHUI COMPANY LENA HUANG (CONTACT PERSON)
MY THREE JACK BRYANT(CONTACT PERSON)
WONDERFUL LIFE WITH TOPITEM (XIANHUA LI)
Hopefully this will save a lot of you your money.

After about 15 orders from Aliexpress, I can determine that Aliexpress is too expensive:
1) I have multiple shipping addresses, and always keep getting the shipment to the wrong address that require extra shipping costs to the right address.

2) When ordering clothing, out of the 3 orders I made, two were the wrong size. Shipping back is prohibitive, so the unfit clothing went straight to the Salvation Army.

3) Quality. In three cases quality was so bad and the products were used for very short time before being filed in the garbage.

I started ordering f/ Aliexpress about 5mo. Ago & I have ordered a variety of products. From adult toys and a cupping set to swim suits so I've also experienced several sellers & my products have all been good quality & no issues with shipping. There was 1 time I contacted a seller by mistake but it was reassuring that the seller immediately returned my email. The key is 1st, find good sellers. You order products under $20 as a test run. If you like the quality and communication then save that seller as a favorite, build a retail relationship. Any online ordering from any company is a risk. Be a smart shopper. Be patient as shipping is lengthy but that is communicated up front and it's FREE...
Aliexpress a is reputable company and I will continue to order from here until I'm proven different.

I ordered a $700 lab pump from AliExpress and it caught on fire upon plugging it in. No one has returned my email request for returning the product. I have filed a fraud worming against your company and Aliexpress. STAY AWAY OF ALIEXPRESS AND CHINNES PRODUCTS. In addition they give you a very short time to dispute a product, in term the seller knows this and delays response time. Once the time runs out you may never access the product, seller, or your purchase history to dispute. There is no way to contact Aliexpress for any kind of issue.

I started a dispute because the seller keeps telling me that my item has been shipped. However, after 5 weeks, the shipping status hasn't changed from leaving the country of origin and I dont have my purchase. I started a dispute and the seller extended the buyer protection. The AliExpress system asked that I accept the seller's extension, which I did. The problem I now have is the AliExpress system has "finished" or closed my purchase even though I have never received my item. You can't call them to complain as they don't have a number for customers to call. Using AliExpress has been a total nightmare for me and I want to warn others about this company

I ordered a costume from here a couple of weeks ago. I got it and it was poor quality and couldn't fit so I asked for a refund. I told them I would send it back. On top of the $73 or so that I spent on the costume, I had to pay $66.25 to send it back to China. I asked if I would get reimbursed(even if it was half of what I paid) and they said no. They said I could just keep the costume and get partial refund. What am I gonna do with a costume that doesn't fit? Like come on people. I tried getting in contact with them about this and no response. I will not buy from here ever again and I will not recommend this site to anyone.

About three months ago I ordered 50 flash drives from A. E. Considering that they came from overseas, they arrived relatively quickly. However, it turned out not to be the kind of flash drives I needed, so I contacted AE and asked to return them. I kept getting the response that they were waiting to hear back from... the warehouse or something like. I kept sending messages requesting info. On how to return the flash drives, and now they aren't responding at all. I paid appox. $125.00 for these drives, and now it seems they won't let me return them. Very unhappy with this company.

If you actually receive your merchandise, and this is a BIG if... You will be hounded for feedback / review from the moment it hits your mailbox. DON'T DO IT! Once feedback is left, it can only be UPGRADED to more positive. NEVER downgraded to negative. So if you have a problem there is no way to let other buyers know. As for AliExpress customer service? You will get a more positive response if you simply tell your cat about the problem you are having. They do nothing to assist the purchaser and make excuses for the sellers. They are also quick to remind you that AliExpress doesn't actually sell anything and they are just an outlet for sellers. They constantly email me to "check out these items for sale" on their site but once the garbage arrives in your mailbox (if it arrives at all) they don't stand behind the quality (or lack of) at all. Most of the items for sale on AliExpress can be found on Ebay as well and at least there you have some recourse in the event that things don't go well. You also have the benefit of being able to pay with PayPal which provides additional protection. Bottom line... Stay away from AliExpress. You might as well throw your money out the window and then go bang your head against a wall. You will feel about the same afterward either way.