AliExpressReviews 8,094

I want to just expose the bad buying experience I had with AliExpress and warn other fellow buyers to not get burned the same way.

In June 11,2015, I was in need to buy Led bulbs so I went to the AliExpress web site, I searched for the bulbs I needed and I found the GoGood Store#: ******* that was selling what I needed at a reasonable price.
I purchased 2 packages of 5 bulbs (total 10). After 2-3 weeks I received the bulks then I made my mistake. AliExpress web site has something like "Confirmed Received" button that I thought you need to use just to confirm that you have received the merchandise. So I proceeded to confirm the received product and I even left a positive feedback about the seller's delivery time and so on (BIG MISTAKE).
I then installed the bulbs and I discovered that after 1 or 2 hours they stop working. I informed right away the seller (GoGood store#*******) they replied with a couple of questions and then they went silent knowing that they sold me garbage and they had no intention to ship good products or refund me.
After few useless attempts to get the seller's attention I turned my requests to AliExpress as I though they would have tried to help me. Their web site is like a maze if you are trying to raise a complaint against a seller. Besides, if you make the mistake of confirming that the merchandise has arrived AliExpress considers itself off the hook and you are on your own. The only thing they suggested me is to contact the seller, that of course is ignoring me...
Bottom line do not buy from GoGood store#: ******* and only tap the confirmed received button when you have tested your product and you are reasonably satisfied with it.
AliExpress and its sellers are interested about your money... the quality of service?... Not so much.

Enrico Messana

Even though we provide all detail photos to prove all pieces are defected, and totally unusable. Aliexpress still say they worth something and don't care to explain how they come out the 30% value. Now I get it, the 30% is seller's bottom line. Aliexpress makes sure that the seller won't lose money no matter what they send you. After discover this dark truth of how aliexpress run their business, do you feel safe shopping at aliexpress?

The products take months to arrive and when they do, they are nothing like what you thought you ordered. Trying to get your money back depends on which "seller" you bought from. I ate the money on a couple of my purchases that were literally thrown in the trash upon arrival, and had one who did give me a refund. I would caution anyone to not order from here.

Bought 2 internal cam each 55 usd and 1 external 194 usd as a trial before buying complete set for home surveillance. External cam came with a defective rotating cam bulb support
Problem pending since march 2015 although received 194 usd credit but i experienced twice as much in return and tax costs. Letter to the customer service director never got an answer and supplier never admitted wrong assembly-2 internal cams style received different from order and no audio and very poor installation material.To date still waiting answers to 5 questions since april 2015. VERY BAD EXPERIENCE STOP ALI EXPRESS SUPPLY-ben

I have bought over 120 items from various sellers over the last 14 months. Only 4 items have not been delivered, and those that reported as not being delivered were rep, aced immedialty. No arguments! One still went missing and I got an immediate refund!
Quality is what you expect, and above what you would pay for the same price anywhere else.
Postage us free to thailand, and yes some items can take 6 weeks, but that is detailed before you buy!
I posted some to the UK, to my brother and all arrived!
Excellent site and I use all the time!

I've ordered from aliexpress before and the first buy the seller didn't send me the right case for my tablet and refund me the money back. After this I ordered a more expensive item, a original Samsung watch and I've payed more than 100€ with the taxes fees and the watch came with problems in the speaker and I open a dispute with the seller and they wanted me to send the watch back and I had to pay the shipment and wait two more months and with all the costs the watch will cost more than if I've bought it in Portugal, so I lost my money and with a default watch! After this experience I thought never buy from aliexpress again, but some things are very cheap and after this I just buy cheaper things, and when I changed my bank account and my debit card, then the problems starts again, I've ordered some items and they take the money and then close the order and the money is not in my account and they say is for security reasons and asked for several documents and the money is still not available, and they say is our bank that take the money for 7 to 15 days! VERY BAD EXPERIENCE, every time is worse!

So I had the app for about a month and a half and found tons of items I really wanted to purchase. However, when I finally decided to enter my credit card number and hit enter, the message said you do not deal with Washington state. I was livid! I was so excited about the purchase I was about to make and all of the other items in my cart, I couldn't believe it when I saw that message come up. Screw you guys! False advertisers! Go to hell!

Bought a wig for $167 in March, wig was different from what i ordered and could not be worn. I was told to send back and i would be refunded, cost me $42 to send back, now i am told package was not received even though post office said it was delivered so does the tracking. Despite numerous complaints left on Ali express nothing has been done to assist me in getting a replacement or my money back. I would not recommend this site to anyone.

AliExpress is really the greatest cheating website on earth, all due to the allowance of fraudulent online shops.
And the order number which is out of stock, in fact not existing, remain published in AliExpress, even if I did mention this to be fraudulent advertising.
We are cured and will no longer trust AliExpress, nor any of your advertisers, because it is FRAUDE OF THE PUREST CLASS!
Due to your fraudulent web pages I loose not only the banking transfer to the AliExpress account, fees USD 40.- but also a USD 15.- fee charged by AliPay to refund and not primarily listed on their website.
It seems he AliExpress founder Jack Ma became one of the richest persons of China as I experience by corruption!
Be sure this will not be without reply a fierce reply is what AliExpress and their fraudulent Chinese bunch of sellers and AliPay deserve!