AliExpressReviews 8,097

I couldn't even rate it as a 0! Ordered one I thought it was my fault that its blew. Ordered another one and from a technician foound the heat sink was totally inadequate. Technician said quote total piece of junk you wasted your money it cost more to fix it than you paid for it

Poor quality items, ripoff sellers hiding behind a poorly run site with terrible customer service.
Good luck trying to get what you order, and even if it does arrive, it is more than likely to be damaged, parts missing or just the wrong item altogether.
Avoid at all costs!

I have purchase loads of stuff off aliexpress. Most products great. If I have had a issue it's as easy as putting a disbupt through to them and getting it sorted. Aliexpress doesn't release the money to the vendor until you have confirmed goods received and your happy so there is that extra guarantee there

I ended up with wrong items I got a bunch of cheap fake and some don't work about 40 total items Seller refused to refund or send correct items I didn't get my money back but lookout for the store name sky blue and gift watches and the seller name chusheng Zhuang

It has been more than 60 days I had bought two products from ali express, none of them have arrived, they dont even gave correct tracking details,...

Feel like cheated. :(

Terrible customer service. They are not ready for prime time.
It's not worth the headaches trying to get your goods returned as they want you to pay to send back to China. Customer service on Ali express is super bad... No help

They sent wrong shoes wrong size and won't take them back!
They told me to give them to someone as a gift!

Purchased a screen for an Iphone 5c that arrived in a non working condition and received well after promised ETA. Then its taking forever for a claim to be processed and it's still ongoing. Stay away from this site unless you have money to lose. No customer service and no protection for the buyer.

I have had a very good experience with AliExpress, then the fakes started coming. They have their own in house arbitration and expect me to pay the cost of returning the fake goods! The arbitration also seems biased towards the seller, what a surprise. NOT.

Will I buy from them again? Yes, but I will be triply sure that the goods are real before parting with my cash.

I have been ordering from this site for a few years. I do not buy anything over 50 dollars. I have found that some stuff are very bad quality, but I have a few lovely dresses. So I would say do not spend a lot of money, read the reviews, communicate with the seller. If they do not respond right away, do not buy from them. I found most of the sellers really do try and please you.
This site is from China, so drop the attitude.

Just don't. They hold their Customers in contempt.

Seriously, don't even think about it. I can't find the status of my refund, and there isn't a human being to be found.

It also seems that only Fraudsters sell through their Market.

They have also discontinued their email service. I wonder why?

I will be looking into legal redress as this is obvious avoidance of responsibilities.

They will not correct anything about your order, even if it is addressed the same day as the of your order. Trying to contact a body to talk to is impossible. The so called arbitrators seem to be in Aliexpress' pocket. My advice is to love America for its customer service. You will get what you ordered in the US.

I ordered 2 NFL Throwback Jerseys and the stitching and the collar were crooked. Missing NFL shield patch, crooked NFL patch on the other jersey. They will only refund you half of what you pay for or maybe less! I also ordered an American flag case for my ipad and they sent me a British flag case. I just stick to ebay.

I have ordered several items and will continue to order from this site. It takes time to be delivered but for the quality and price a little wait is worth it!

I bought a jacket, and we'll communicated with the seller by providing my height and weight to avoid mistakes, but I got the jacket that won't even fit my 7 year old nephew. The seller's size chart was incorrect, and opened a dispute, but their customer service awful and ignorant. They're liars liars liars liars and liars, stay away from this site...