AliExpressReviews 8,094

I'm using Aliexpress for ~3 years actually, and still don't have any problem with shopping. I used to buy all that cheap chinese products on eBay before, but now almost all kind of products can be find here (at Aliexpress) much cheaper. Looks like Aliexpress really control it's sellers, because any issues with my orders (such as missed packages) were resolved as quickly as possible in most of cases. Our local post work not really good, so buyer protection is very important for me. And after made ~50 orders I can say that Aliexpress is great place to buy not very expensive products. Thank you for service!

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Sorry for my English. I am Italian with a very good feedback on ebay, never had big problems on the shopping site. Unfortunately I had a very bad idea, in late July 2015, after consulting with friends to buy a pair of IP cam 320. I chose a vendor, it seemed correct, however it is detected in time a criminal. He sent me a single cam (completely different model no ip cam) the other never delivered. I wrote immediately. (They have provided false addresses for returning the package, numbers tel nonexistent). I returned to the cam wrong return address, indicated in the package receive (in addition to having paid customs duties on arrival and the shipment cost 50). We are in January the package is abandoned because the seller in cahoots with crowds of aliexpress. Wait terminate the terms of the dispute to receive the money, which aliexpress froze until now. This is not a market but a honest people Bay of thieves...
No falsehood what I say, I can provide 157 kb of messages and photos relating to the receipt and shipment of products.
Stay away from this market
Aliexpress
They are in possession of a license to steal from honest people

I bought a tunic with pants. First the order was cancelled for "security reasons", however the money was still charged to my card. Then I was asked to send a copy of my passport if I wanted to order, but the button to "submit" the upload of the photo does not work, does not allow you to submit it. Then I ordered it again and I was told again to "send documents" but they don't allow it to be uploaded and there is no help or customer service button to be able to even ask for help. It's the worst service ever...! They still charged me the money but no product was delivered.

Aliexpress is basically a collection of different stores. Some good some bad. Always check the ratings, reviews and photos of the products, the app tends to have more detailed reviews than the regular website. Never spend much money, losing a couple dolars to get a bargain is ok, I ve never spent more than $50 on any store. The delivery takes forever, it comes from China so it is to be expected. 30-60 days. I've gotten dozens of products, the fastest arrived in 7 days, slowest in 3 months. If you have problems use the DISPUTE system, it works, just nees some patience.

Good experiences:
Earrings $1-8, most have been great. Make sure you check the user uploaded pictures.
Dresses $5-$15, okish, asian sizes mean M or S are XXL or XL, use measurement charts to guide you
Boots (womens) $25, got an amazing over the knee pair
Lace shirts, $3
Other good items I've gotten: electric toothbrush heads, floosers, seamless panties, hair accessories, kitchen accesories, novelty items, etc. All for less than $2 each, all good quality.

Bad experiences:
Electronics: bought some mini mp3 players and sd cards and was scammed. Sd card quality sucked.
Men's clothing: weird sizes, usually bad quality.
Sweaters and anything wool: bad quality, shed terribly.

All in all, it takes practice and patience to enjoy a bargain from this site and it is kind of like a gamble.

On Jan 14, ordered a camera from aliexpress, I asked the vendor for 2.8mm lends with the camera I purchased, and charge the additional cost for the 2.8mm lens vendor tells me to cancel order and reorder again, so I cancelled order before it was process, I did not get my refund and did not get the camera I wanted to purchase sent email to aliexpress no response, chat with vendor no response, Im surprise on the customer service down grade as a result of this on going bad experience the customer service was great last year but this year it went down hill, so I will not buy again from this site until service improves and my money is refunded, my advice is when ordering products from china you can expect bad experiences now and then. There are risks when ordering from these sites so don't spend more than you can afford to lose.

Oh brother. I have read the reviews. I just ordered two midriff tops from them so I guess I won't even see the product and even if it exists at all? Why are they letting these people get away with scaming us?! The damn internet is going to drive me to drinking (even more than I already do) because of all of the phoniness that is on here! Just give me my product and my results damn it! Now I am out of beer and cigarettes and I need to run out and get more! You don't know what to believe on the internet anymore because it is so full of scams, dogma and "looney toon" ideology!

AliExpress Buyer Protection is a Joke. I order some pictures in October 2015 and they were never delivered. When I contacted the seller they said the pictures had been delivered to an address in the UAE, I live in the UK! The seller said I need to get a refund from AliExpress because it was purchased through their website, AliExpress don't want to know. The support staff have consistently lied, saying the dispute had been escalated when in fact it had been rejected. STAY AWAY

Undelivered goods - Nov 11,2015 ordered from AliExpress Seller: Southeast Asian shoe bag clothing store has NOT provide tracking number nor has proof item was sent. Buyer has NOT received product and demands AliExpress stand behind their Buyer Protection and refund Buyer full refund for undelivered goods,
FTC Complaint Assistant will be contacted with copies of messages between Buyer and Seller and I will file suit towards AliExpress Buyer Protection. "Welcome to AliExpress Buyer Protection" "Everyone who shops on AliExpress receives the following guarantees you will get a full refund if your order does not arrive within the delivery time promised by the seller. << STATEMENT NOT TRUE!
Dispute Case No *******539 Southeast Asian shoe bag clothing store Seller Reject "I Have To Send The Goods" was written by Seller 50+ days after ordering. Seller refuses to provide proof of item sent with a tracking number. ALIEXPRESS writes "please provide official document from post office" POST OFFICE "need a tracking number"
Now filing with FTC Bureau of Consumer Protection. ALIEXPRESS DOES NOT REFUND FOR ITEMS NOT DELIVERED. ( No Valid Tracking Number to Track Package)

My daughter bought a pair of sandals almost 6 months ago. They sent a pair which are both for the right foot. My daughter sent a photo and asked if they can just sent another pair but she was advised to return them to China. They promised to refund her the freight and send a correct pair. Until now the replacement pair have not been sent and obviously the refund for the freight which is $20 hasn't been returned as well. My daughter has sent emails, all they can say is ok. SO no one in my family will ever buy from this site again and I suggest no one should. They just take your money and won't correct their mistake.

Shop: http://www.aliexpress.com/store/*******
Shop name: 3D Star
Seller email: *******@aliyun.com
Brand Zonestar ( 3D Printer)

Warning don't buy here! The 3d printers don't function and No guarantee

We ordered 2 x 3d printer zonestar prusia i8 for our webshop on 29-10-2015. First of all he delivers very slow to make the feedback time short.

End of december we sold the 3d printers.

A couple of days after we sold the first one the complains started. The melzi board was broken and the axis were not responding to the commands.

A couple of days later we sold the 2nd printer. The next day our customer had the following complaints; there are missing some items;

Missing; 3x motor

Missing; 2x thumb screw

Missing; 4x M4 8mm screws

Missing; 1x belt

This is just horrible, such a big purchase and halve of the items are missing.

So, we asked this seller how he handled these problems. His answer was short; you are too late we don't give guarantee.

Don't and never trust Aliexpress/Alipay, I have 3 credit cards all are mine having my full name, i submitted to them all my documents(ID, Passport, Driving License, Credit Cards Photo Scan, Bank Statement.) But never get verified always asking to send documents and waiting for a very long time. My account is very old never had these issues before, These problems happened 2 months ago and till now still suffering from their stupid/unprofessional customer service ( they will never help). All my orders going to "Payment Being Verified" then. After 7 to 10 days Orders Status goes to "Closed" without any reason, Some of them i can appeal and submit document for Appeal, it took another 7 days to get accepted while the other orders still closed and no way for Appeal. I tried to contact them hundred times but no know can help they know only one thing just Saying "Sorry for any inconvenience." such stupid people working there... I will never stop i will complaint and report Aliexpress/Alipay everywhere on the internet.****** Scammers