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Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.
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Is incredible all the things that you are able to find. The sellersa usually are fastastic, and attemp to help you in any problem with the opertation.
Very satisfied with the quality of the product and the packaging.
It contains everything needed for installation
Aliexpress me ha ayudado a conseguir artículos de calidad.
Contestación rápida a disputas.
Vendedores con amabilidad.
Very good experience for all purchases made; shipment sent in a timely manner, earlier than usual at times, albeit some delays due to local conditions. If the seller is at fault, always do correspond via the AliExpress message centre for any resolution/disputes where the correspondences are stored. Quality is also good
I have multiple orders that have not been delivered to the USA. And now there is no way on AliExpress to dispute an order or communicate (chat does not work for me) with them? AliExpress is a Hugh waste of time and money. I think AliExpress is another rip off China scam.
I HAVE VERY GOOD EXPERIENCE, I LIKE TO WORK WITH ALI EXPRESS, I RECEIVE MORE ITEMS BY ALIEXPRESS, SAME TIME IF NOT RECEIVE THE GOODS ALIEXPRESS RETURN MONEY, ON THE TIME
Точное описание, хорошее качество. быстрая отправка. Оч. доволен. Только получил. Сидит как влитой. Соседские девченки уже оценили.
Ноутбук был украден при пересылке. Ко мне пришла только коробка с бутылкой воды внутри. Хочу отметить профессиональную работу команды Алиэкспресс, которая решила спор в мою пользу. Приятно осозновать, что я защищен не только от низкого качества товара, но и от кражи! Разумеется все операции с посылкой снимались на видео. Я на площадке с 2014 года. Продолжу покупки.
Top em tudo.
Preço e qualidade entrega rápido.
16 Vocês serão entregues às autoridades pelos seus próprios pais, irmãos, parentes e amigos, e alguns de vocês serão mortos.
17 Todos odiarão vocês por serem meus seguidores.
18 Mas nem um fio de cabelo de vocês será perdido.
последнее время, очень долгая доставка. многое не доходит. но Алиэкспресс всегда на моей стороне.
A legolcsóbb és a legkorrektebb piac, itt védik legjobban a vásárlók
érdekeit, próbálkoztam már több Web áruházban is, de 98%-ban itt vásárolok, már majdnem 400 vásárlásom volt.
Probléma a játékok és kuponok érthetetlensége és bonyolultsága! Nem is szeretek ebben résztvenni! A kedvezményeket és kuponokat sokkal egyszerübben kellene adni!
Encore trop de voleur sur votre site... quand on demande de rembourser il s font la sourde oreille ou ils demandent de racheter autres chose... trop d'arnaqueues
Excelente compra de este modelo de microfono, claro fuerte potente buen alcance supero la espectativa que tenia sobre este modelo.
Llego super rapido vendedor muy serio buena comunicacion lo recomiendo.
Saludos
Very fast delivery, nice and good quality dresses, thank you! The best seller ever, all dresses allways are good packed.
Все работает! Прикольно мигает разными цветами. Цвет не зависит от температуры, но ожидать этого за 86 рублей, было бы даже странно. Забавная игрушка. Внук в восторге.
The 5Star's is not a set rating as I would say it various. Tbh this is a great site if you know how to navigate your way through. That being said however, if you don't then you could be in for a world of trouble & unnecessary headache's.
I have bought many things from here, heck even high end items such as a Samsung C9 PRO Smartphone & many other things I won't mention here. A lot of the items on here are borrowed or copied idea's of original brands with Chinese labels slapped on them. Of course this should come as no surprise to anyone. That being said for the items that are Genuine in the case of my Smartphone, there are often tiny hidden details that the supplier will not mention until it is too late, & forget about trying to return anything here because it will just be a fruitless back & forth conversation that will get u nowhere, so don't even try, just accept the mistake & move on.
In the case of my Smartphone it was a legitimate Samsung product, but they did not mention the fact that it had a regional lock on it. What does that mean? Well apparently you can only update the software within China. Outside of China forget it. Of course they defended this by saying that the phone was already fully updated with the latest & greatest & that anything further was unnecessary. Ok, well lesson learned I guess. The phone is still great & tbh the latter updating isn't a big deal to me but u can see the shady practices that go on here.
Either way I have made very good deals on this site too, but you really have to have things down to a pat to be an effective trader on here.
I ordered 3 items from Johnature. Never got confirmation of shipping, so I contacted them. They stated they were out of 2 of the items and for me to select other items. I said no, didn't want other items. Cancelled order and asked for refund. The seller refused. Said they would get in trouble for not having items in stock. They refused my cancellation and still have not refunded my money and have shipped nothing, because he has nothing to ship. I contacted AliExpress to get help, filed a complaint on their website. They promised me a refund and that they would investigate the seller and send me updates. They gave me a link to file a complaint, I followed the insructions. Guess what? No record in my account showing that complaint or any responses. It was deleted apparently, just like the seller keeps deleting my cancellation requests.
To this day, I've heard NOTHING from the company even though the chat scranscript I saved says they will continue to contact me to update me, the seller still has my money and has never shipped anything to me. Stay away from this company and this seller (here or anywhere else) unless you like being cheated and lied to.
Отличные зажимы для денег и барсетка на пояс. Можно носить как на поясе, так и по диагонали через плечо.
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.

