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Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.
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Display is as like original one, vibrant color, packed with good safety. Also have all the tools for assembly. Recommended seller.
My purchase at the Carbon Bike Parts Factory Store was absolutely perfect. They are very dedicated to cycling and know what they are talking about. So my order was perfect. Thanks for good service
Fue buena pero los envios son muy demorados... deberian conseguir otras empresas de correo para que sea mas rapido a mi pais colombia
Super happy with this purchase. Fast shipping the US. very happy with the product. Great steal for the price.
Amazing quality of sweater,... fabric is thick soft and warm,... seller is really kind easy to communicate with and really fast shipment,... if i can give 10 stars to this store i will,... i will definitely order again in again to this store... looking forward to order more very soon,... im really satisfied definitely recommended to everyone :) thank u so much to this seller! Thumbs up!
This will fit a large variety of stocks. Easy to install. Grips stock well.
Would recommend this product.
Fantastic quality product, arrived in 1 week, well done! I will recommend you further, Will buy again.
Aliexpress is excellent platform for shoping. But be aware if you have a problem with the supplier, Aliexpress does not help much
Meglio di ebay lo preferisco sia per i venditori sono molto seri e gentili sia per i collabboratori di aliexpress sono ingamba grazie
Usually fast and good deliveries. If a problem occurred with, for example, gods lost in shipping, it is handled quickly and well by AliExpress
Very nice site.
Works perfectly.
I've been using it for a long time.
Serves the convenience of both parties, ie buyers and sellers.
I am very pleased
God help
Recebido com sucesso, parabéns aos vendedores pelo produto, muito bom recomendo a compra a todos do Aliexpress. Chegou rápido e corretamente conforme o anunciado.
This vender made mistake to send the package.
The reason why I asked them was getting soon the products.
But slow delivery was not their intent.
They used DHL next trial.
I'd like to evaluate their honest effort.
Après 21 jours que la commande a été passée
Le vendeur décide d annulé l envoi?
Pas très professionnel
Sa donne une mauvaise image d AliExpress à cause de quelques vendeurs qui ne respectent leur contrat de vente
I've been using this site for online purchases since 2016 and have made close to 100 purchases. All purchases went smoothly with the exception of one where the seller sent a wrong item. Seller made good on it by sending the correct item and didn't require me to send the wrong item back. I've also had sellers willing to support (i. E. firmware/software updates... etc) a product more than a year after I have purchased them. All in all, a very good experience to date.
I've been a customer of Ali Express for 2 years. I order items several times a week. I've been pleased with my purchases, the pricing and for the most part the delivery times. On occasion I've had an item not arrive or arrive damaged and Ali has always refunded my money.
Suberb I like, wife says "For Peace Threaty confirmation and presidents..." I like the feel of luxury and easy writing!
Отличный сайт (интернет магазин) я уже сделал много заказов, и очень доволен, доволен на 99% Я люблю AliExpress!
Cumplen siempre cuando abres una disputa, suelen ser muy atentos cuando hay reclamaciones, lo malo es que cuando no te llega un producto, nadie se hace responsable de pedir disculpas, ni te ofrecen solución para que el producto que pediste te llegue aunque sea de otra tienda, ya que lo que quieres es el producto no que te devuelvan el dinero
NO ES EN ESTA SI NO EN OTRA DISPUTA MAS IMPORTANTE Y NO SE PUEDE ESTAR TANTO DIAS ESPERANDO A LA FINALIACION.EN ESTE CASO CUANDO LLEGUE EL RESULTADO VEREMOS SI ES LA ULTIMA COMPRA QUE HAGO EN SU COMPAÑIA.
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.

