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AliExpress

2.1

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From the business

Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.

AliExpress is a business within Alibaba Group.

For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.


aliexpress.com
San Mateo, CA, United States
+1836
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AliExpress Reviews Summary

The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.

This summary is generated by AI, based on text from customer reviews

service
1,672
value
1,571
shipping
1,615
returns
1,450
quality
1,509
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

RU
1 review
0 helpful votes
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сережки
February 6, 2019

очень красивые и прекрасные. Продавец самый хороший и заботливый. Его работы 21 вв и он предлагает и заботится о скидках каждого покупателя

Date of experience: February 5, 2019
Finland
1 review
2 helpful votes
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I like this!
February 5, 2019

I have been using it for several years now and am very satisfied! Large assortment of goods and attractive prices.

Date of experience: February 5, 2019
France
1 review
1 helpful vote
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Un bon site
February 5, 2019

Je fais régulièrement des achats sur Aliexpress, j'ai des déceptions comme des belles surprises, j'ai l'impression que c'est une question de chance

Date of experience: February 5, 2019
GB
1 review
0 helpful votes
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AliExpress = Super-shop!
February 5, 2019

Always super products and nice suppliers. You can get almost what ever you like. At very competitive prices in an unbelieveable quality! Fishing gear in the best and absolutely best quality. Absolutely best quality at unbelieveable prices. Thank you AliExpress.

Date of experience: February 4, 2019
Ukraine
1 review
1 helpful vote
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Very good store
February 5, 2019

Aliexpress is very good store. I've been buying here more than five years, and overall my experience is positive. One thing I don't like - it's aliexpress search. It often does not find product you want, but everything else is positive.

Date of experience: February 4, 2019
France
1 review
0 helpful votes
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TRES BON PRODUIT
February 5, 2019

Le colis est arrivé intact et très bien emballés. Le produit correspond exactement aux photos et commentaires. Merci vendeur pour votre diligence.

Date of experience: February 4, 2019
Chile
1 review
0 helpful votes
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No me gusta ir a los Mall
February 5, 2019

Yo compro todo en Aliexpress tranquilamente desde mi casa, busco con mucha paciencia el mejor precio del mismo artículo. Toda la ropa y zapatos me quedan perfecto porque siempre hay que mirar la tabla de medidas de la tienda... cada tienda tiene sus propias medidas. Feliz con Aliexpress

Date of experience: February 4, 2019
Ukraine
2 reviews
0 helpful votes
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Good store!
February 4, 2019

Very nice store. Huge selection of products and prices. A large number of promotions and sales. Sociable sellers, good support and fair administration.

Date of experience: February 4, 2019
Spain
1 review
0 helpful votes
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Valoracion buena
February 4, 2019

Muy buena la respuesta, vale la pena la compra, perfecto el embalado, recomiendo esta tienda, a esperar que crezcan las palntas

Date of experience: February 3, 2019
Ukraine
1 review
0 helpful votes
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Супер подставка
February 4, 2019

I received my order very quickly, it was received in Ukraine almost 3 weeks after payment. Quality is on top! The seller is very sociable, leads a dialogue. Order quality packaged. 6 pieces Stainless steel pepper set Kitchen Spice bottles for spices Magnetic spice spray spice jars container of salt. Inspected - set on the table, the quality even at a very good level. I am very pleased with this order, and I wish the seller wealth and prosperity.

Date of experience: February 2, 2019
Italy
1 review
0 helpful votes
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Bambino felice
February 4, 2019

Contenitori lego hanno reso il mio bambino molto contento, ed io sono soddisfatto di acquistare su AliExpress, grazie

Date of experience: February 2, 2019
Arizona
1 review
0 helpful votes
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Aliexpress assists for any problem
And serious and professional Sellers;
Before buying Check the reviews of the buyers and extend the protection time if the product does not arrive within 30 or 40 days;
Look for the dialogue and if you do not find a chord, trust in Aliexpress^__^

Date of experience: February 2, 2019
France
1 review
0 helpful votes
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LCD SAMSUNG S8 PLUS
February 2, 2019

ALL IS OK TRANSACTION QUALITY ANS SELLER
FAST SHIPPING GOOD SERVICE. TH BEST SERVICE IN NET IAM VERY SATISFIED WITH THIS SERVICE

Date of experience: February 1, 2019
Lithuania
1 review
0 helpful votes
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Deceiving sellers must be punished
February 2, 2019

You order from the seller a product from a warehouse in Germany, but in reality there is no such product in Germany, as it turns out later. Money hangs on the account of Aliexpress for 60 days. The buyer does not have a product in Germany, but he still advertises and sells it. Aliexpress should keep track of such fraud.

Date of experience: February 1, 2019
Italy
1 review
2 helpful votes
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Bad shopkeeper
February 1, 2019

Excellent products as described, but bad experience with this shopkeeper, bad customer service I will never buy again from this shopkeeper, I received my right purchase after 1 month and I paid for DHL shipping. They gave me the excuse that the product was no longer on the market, but how can you sell items that are not available in stock?

Date of experience: February 1, 2019
Portugal
1 review
0 helpful votes
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Candeeiro de LED
February 2, 2019

Candeeiro de LED a muito bom preço e enviado rápido e razoavelmente bem embalado.
Recomendo esta loja online.

Date of experience: February 1, 2019
Germany
1 review
0 helpful votes
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SHOPPING
February 1, 2019

I recommend shopping at the online store, A very good online store, when a salesperson with a seller is always aliexpress team will help solve problems!

Date of experience: January 31, 2019
Poland
1 review
1 helpful vote
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Hello, super seller very fast shipping, cheap goods, the highest quality, original,
The Samsung J7 screen works perfectly, everything is included in the set, the glass is charted, I recommend to all the seller, the perfect seller.

Date of experience: January 31, 2019
Portugal
1 review
0 helpful votes
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SeenDa Official Store
February 1, 2019

The article was finally received.

Very nice.

Successful votes for the whole team SeenDa Official Store.

Joao Carlos

PT

Date of experience: January 31, 2019
Arkansas
2 reviews
0 helpful votes
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Mold
February 1, 2019

Buying these molds are easy as 1, 2, 3. And the silicone molds are wonderful! Just waiting a little longer is not a problem usually. This is not our first order and won't be our last.

Date of experience: January 31, 2019