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Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.
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I have been using it for several years now and am very satisfied! Large assortment of goods and attractive prices.
Je fais régulièrement des achats sur Aliexpress, j'ai des déceptions comme des belles surprises, j'ai l'impression que c'est une question de chance
Always super products and nice suppliers. You can get almost what ever you like. At very competitive prices in an unbelieveable quality! Fishing gear in the best and absolutely best quality. Absolutely best quality at unbelieveable prices. Thank you AliExpress.
Aliexpress is very good store. I've been buying here more than five years, and overall my experience is positive. One thing I don't like - it's aliexpress search. It often does not find product you want, but everything else is positive.
Le colis est arrivé intact et très bien emballés. Le produit correspond exactement aux photos et commentaires. Merci vendeur pour votre diligence.
Yo compro todo en Aliexpress tranquilamente desde mi casa, busco con mucha paciencia el mejor precio del mismo artículo. Toda la ropa y zapatos me quedan perfecto porque siempre hay que mirar la tabla de medidas de la tienda... cada tienda tiene sus propias medidas. Feliz con Aliexpress
Very nice store. Huge selection of products and prices. A large number of promotions and sales. Sociable sellers, good support and fair administration.
Muy buena la respuesta, vale la pena la compra, perfecto el embalado, recomiendo esta tienda, a esperar que crezcan las palntas
I received my order very quickly, it was received in Ukraine almost 3 weeks after payment. Quality is on top! The seller is very sociable, leads a dialogue. Order quality packaged. 6 pieces Stainless steel pepper set Kitchen Spice bottles for spices Magnetic spice spray spice jars container of salt. Inspected - set on the table, the quality even at a very good level. I am very pleased with this order, and I wish the seller wealth and prosperity.
Contenitori lego hanno reso il mio bambino molto contento, ed io sono soddisfatto di acquistare su AliExpress, grazie
Aliexpress assists for any problem
And serious and professional Sellers;
Before buying Check the reviews of the buyers and extend the protection time if the product does not arrive within 30 or 40 days;
Look for the dialogue and if you do not find a chord, trust in Aliexpress^__^
ALL IS OK TRANSACTION QUALITY ANS SELLER
FAST SHIPPING GOOD SERVICE. TH BEST SERVICE IN NET IAM VERY SATISFIED WITH THIS SERVICE
You order from the seller a product from a warehouse in Germany, but in reality there is no such product in Germany, as it turns out later. Money hangs on the account of Aliexpress for 60 days. The buyer does not have a product in Germany, but he still advertises and sells it. Aliexpress should keep track of such fraud.
Excellent products as described, but bad experience with this shopkeeper, bad customer service I will never buy again from this shopkeeper, I received my right purchase after 1 month and I paid for DHL shipping. They gave me the excuse that the product was no longer on the market, but how can you sell items that are not available in stock?
Candeeiro de LED a muito bom preço e enviado rápido e razoavelmente bem embalado.
Recomendo esta loja online.
I recommend shopping at the online store, A very good online store, when a salesperson with a seller is always aliexpress team will help solve problems!
Hello, super seller very fast shipping, cheap goods, the highest quality, original,
The Samsung J7 screen works perfectly, everything is included in the set, the glass is charted, I recommend to all the seller, the perfect seller.
The article was finally received.
Very nice.
Successful votes for the whole team SeenDa Official Store.
Joao Carlos
PT
Buying these molds are easy as 1, 2, 3. And the silicone molds are wonderful! Just waiting a little longer is not a problem usually. This is not our first order and won't be our last.
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.

