AliExpressReviews 8,094

Placed my orders TWICE! Keep closing my orders and charged my agent fees! Should keep away from this apps... BEWARE if you placed order thinking that it went through and even got reply from seller order confirmed but next day seller reply that was closed?! Checked with Bank, transaction approved and went through and on top of the purchase price there is 1% agent fees being charged. So it AliExpress refund they will not refund this 1% -- isn't this not the right way of doing Business. You closed my order not because I didn't pay? So why charge agent fee which is not my fault!

For the past 11 years i have been buying from aliexpress with no trouble no fuss until recently. Since January 2019 sellers will display a colour of product they don't have, then immediately you paid they will now message you that they don't have the colour. Before if i buy African lace within a week i will receive it. But lately i will have to wait for 2 weeks, or more most of the time,
For example i paid for an item on my tracking it shows ( Received And Signed For) when i haven't even receive the item, that is called fraud. Since January 2019 I bought a lace from a seller, after paying she messaged me that she doesn't have the colour only have gold colour in stock, i said OK. After a week i didn't see the item she now reply that she only got peach colour i said ok no respond after a while, then i went online to check tracking it says received and signed for. I message her that i did not receive the item no respond until now. I clicked Eva to complain at the end of the complain they said aliexpress release my money to her up until now no refund no item. Order ID: ************** View Detail

Order time: 14:35 Jan. 18 2019

I opened a product dispute because on the day of purchase the product title said it was for a Redmi Note 4x and now it only says that it is for a Redmi 4x. Therefore, I got the wrong model product. Then the dispute was for "Model not as described" and I attached three images where you could check the error they had and that now had corrected.
First the seller refused to return the money to me, obviously, but AliExpress with the evident proofs that I presented, said: "Dear, the title says" For Xiaomi Redmi 4X LCD "WHEN YOU PLACED THE ORDER, please check". Laughter, you just have to see the images.

N. º pedido: **************
I am disappointed, two units have arrived broken and unusable. The colors and the quality seem good to me, but the packaging has been bad and two of the following six colors have been damaged. Attached image.
Color: N-KF005
Color: N-KF010
I request that they be returned to me.

The answer is that they were responsible and that in the next order they would take over. They have not done it, they have sent me as compensation 2 objects that I do not need and they have not replaced the colors that came damaged.

Greetings.

José Ramón Galán

AliExpress is a rip-off. Period. This is my experience: I am a sucker for high tech gadgets. I spend a good bit of money on my toys. Lately I've been collecting higher end lasers and powerful laser pointers. They are great fun (don't point the at planes!). Anyway, so I buy what is advertised as a 500mW, multi diode, red and blue high power laser pointer. The cost is $169.70 with shipping to USA. When the unit arrived it was packed just in a thin plastic bag. The item was actually dirty and clearly not new. The thing worked a little. Only the red laser came on. The blue was dim, barely visible. When I measured the device on a laser power meter (two different LPMs actually) it clearly showed only 150mw, not 500mw. So I requested a refund. The seller said no. I filed a dispute and took the time to upload a ton of video evidence which clearly showed what I was saying was true. At first they said I could return it for refund, but when I asked for the return address they gave me the run around for another week and then finally told me to go find a local repair shop and then send in the bill for the repairs?!?... are you f#%ing kidding me?!?!?!?... to top it all off, I can't even complain or post a review about the seller as they have removed the option from my account. I am done with AliExpress for good! They completely suck. There are plenty of alternatives in the market where I don't get treated like I am the bad guy!