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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very easy shopping only complaint, does not specify hardcover or paperback?!?
This was my first time using Alibris, and it was a positive experience. The price of the book was incredible, and I received it in good time.
Fast and easy process for paying. I found the book I was looking for with ease and discovered more books I'll order in the future.
Ordered a reference book at a good price. Received it in a week.
Very good. I receive a good selection of books on the subject or author I am looking for. I've had very good service from all the bookstores.
I have most always experienced excellent service from Alibris - I'll be back!
Usually very smooth and fairly simple.
I always shop alibris first! The website is easy to use, especially for one who functions as an analog person in a digital world. If the book I am seeking is available, I have consistently found it to be available at alibris and at the best price!
When looking for hard to fine books my first stop is Alibris - extremely efficient search abilities and reasonable prices.
This site never disappoints! Only 21 more characters to go.
I was looking for 3 specific books. In a short period of time I was able to find them in the quality I wanted at a reasonable price. Typing this message is taking longer than the time it took me to complete my purchase. It doesn't get much better than that.
Easy process. Easy process easy process that is now getting difficult due to having to write so many characters.
Easy to search and to see all available copies. Frustrating that shipping costs are not available until end though.
Very convenient to be able to get books that are out of print.
Pink Floyd The Wall. I cannot believe that I did not own a copy of that on DVD or on Blu-ray. And yeah I got it here. Played it. Not a skip. Not a beat. Everything looks sweet. It's probably one of the better musicals to come out in the '80s. Thanks!
I didn't get the code in getting $5 off of order but I am used to these inconsistencies
Great, except for the fact that you are forcing me to enter 50 characters; that's obnoxious.
As usual, shopping experience was fine. I did encounter a frustrating issue with the site that I have never seen before.
Have found all the books Ive needed at a great price. Ease in checkout with no issues.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

