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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Placing my order was a breeze. I also appreciated the 99-cent coupon
Same as title of review…product is in good shape. And the price was inexpensive
Glad to have found replacements for CD's lost. Will add to my Itunes library
Alibris had th best online for a book that must be out of print. Even Ebay was higher.
I coulnt find one of the books i was looking for BUT the others were so easy to find and the price is phenominal,
I love Alibris. I couldn't find this book anywhere except on Alibris. The prices are so affordable. Ty
Easy to order from, very good condition of the book and great price
Great experience, all the information I needed was in the same place
Quick and efficient experience as has been experience in the past
Easy to find what's being looked for; reliable, secure service.
Instructions are less precise and not easy to correct mistakes
Very easy to find what I love to read. No fuss or bother with finding and ordering what I want. NO complaints!
As per usual, I found exactly what I wanted! It is hard to find words to describe a facility that has everything that you are looking for.
I was happy with the book, the wait, and the price.
I don't like giving feedback, especially about an order I have to look up to identify. If the title of the book was in your query, I'd be less irate now.
The search is quick and easy. Site is easy to navigate. Selection is always good.
I was allowed to search for books without logging in, and allowed to buy the book without creating an account. I can't say anything else until I see if I receive the book and how soon and what condition it's in.
Been shopping for books here for longer than I can recall. Easy, and safe.
THANKS FOR MAKING IT EASY AND AFFORDABLE TO ENJOY BOOKS! THIS WAS RECOMMENDED AND I AM NOT SURE I WILL USE IT SO NICE TO TRY FOR NOT TOO MUCH MONEY - EXCEPT FOR POSTAGE :(
Shipping prices look like guess work - no logic to it at all. I don't think that Alibris has any idea at all.
My experience was poor. The book was poorly packed (thin plastic envelope) and corners were damaged. The book was not delivered correctly - my instructions are for parcels to be delivered to my back door but this parcel was jammed into a neighbours letterbox which is open and hence anything put in it is not secure (my letterbox is locked to precent theft).
The connection to update the password is too time consuming. I was very close to backing out and shopping elsewhere.
I was able to find a very, very, very hard to find book. I am well-pleased. The book is in great quality and at a great price!
I was able to find a book that was minimally available on the internet. I am very happy that I was able to find it on Alibris and for a great price and quality.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

