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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was easy to find the book, alibris gave me all the possibilities to buy my books
The book I was looking for was in stock, and the price was right!
You were the only publisher who's website worked. I will order from you again.
The book was in excellent condition, 👌 I am happy of my purchase!
I love used books! Convenient website, nice format. Camon, I want to give to sleep!
Love the selection and options, paying different shipping rates in one order is rough.
Quick, easy, with good info concerning the condition of the book
So far, so good. Placing the order was easy enough. What is important to me is how long it will take for me to receive the book. And will the date first given to me be adhered to.
The info I needed to see was provided: sent from, condition, rating, etc.
Easy to find books using the ISBN number. The optimized cart is helpful for a lower rate on shipping.
Workbook with a variety of options for purchase was easy to find.
As always, no problems, books easy to find in the condition that I wanted
Great, love Alibris... selection and website are superb in my view
I found that the prices were good and the purchasing process was easy.
Navigating online that comment me to passwords that I will never recall. Otherwise, great transaction
I appear to have ordered two of the same book and the shipping has doubled as well
So far so good. Fast ordering. Price is great! Will update if needed.
I'm a repeat customer and I appreciate your selection and communication. The sellers all seem to be very good about correctly representing the item they are selling. Thank you.
You had what I wanted at a reasonable price. Hopefully it will get here fast!
First of all, books were in a good condition, as described. I am so excited to finally own this 4 pieces. The bad part: every book was in a different library in the US, and since it was an international shipping to Canada, they shipped individually, so the cost of the shipping ended up being very high compared to the prices of the books. Other than that, great!
The books are great, prices are reasonable, will confirm this once I receive the books. The bad part is that I am charged for shipping for every single book, multiplying costs. The shipping cost is greater than the total cost of the books.
I picked a book that had a free shipping option but was charged shipping anyway when I checked out. Booo.
The postal service was the major drawback in this order. I don't know what goes on in the Palatine postal facility but they have "lost" three of my orders.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

