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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Usually, shopping is easy and smooth. However, the last "two" orders have been unusually troublesome. One had two books, received one, but the other eas ezpecred to take longer. Then an email asking whether we have received "the order." Thr other has been cancelled twice, each time saying a replacement was available, "click here," but them also cancelled. Still working on resolution. Is it a customs issue?
I love Alibris so much. Lost one star this year because of the everchanging coupon situation. $10 one day $20 another day. I am busy, please just pick a discount and give me a.minute to fill my cart before you change it.
Item arrived in perfect condition - better than described. Thank you!
I was unaware that the short version would have all the exercises filled in with the correct answers unlike the original version ( not "short") that placed answer keys in an appendix which I would have preferred since then it is easier to work with a student side by side. Condition, delivery & price were fine.
I UPSET That the shipping was nearly as expensive as the movies. I ordered 17 initially and then when I saw the shipping rate, I redid the order. That doesn't sound like good business to me!
Your web site was easy to use and I found what I was looking for.
Found the book I needed for a price I could afford. And it arrived faster than quoted. Would buy from again!
So easy and you take Paypal which I trust for all my transactions
I appreciate that you had the three books that I was looking for at a good price and that they qualified for free shipping. I also appreciate the $3 discount.
I ordered a book. It arrived about when I expected it too. It was in acceptable condition. I just received a follow-up email inquiring whether I had received it to which I replied in the affirmative.
Easy to order with and had the best price for what I needed. No complaints on my end.
So far so good. If I can't find it on my other platform, I can find here, and cheaper. That's definitely a bonus!
All in all it was good. It took a little time to get sent out, but in order to get the right product, I understand. And it honestly didn't take that long. (It just felt like it took awhile). It was a good experience. Thank you!
Good price, easy checkout. I bought from a goodwill in the neighboring state.
I'm wondering if it was delivered by pony express because it took over two weeks to get here
Everything works like it is supposed to! They want 50 characters so…
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I heard this wonderful music on YouTube and I decided to order. While here, I saw others I have wa ted to own.
Ordered two used books for online denominational study group.
Using the online oordering process was a very good experience.
Great experience! As soon as I placed the order I got a quick confirmation. Keep the good work!
Everything has been quick and easy once I located item I was looking for.
Pleasure to find this hardcover at a discounted price. I find books here that I can't find anywhere else.
It was not easy to find the year the books were published, but eventually got what I was seeking to find.
Wonderful book, in good condition as promised PLUS signed by poet. Happy with price, delivery, and appreciate follow-up email. Thank you!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

