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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I've used Alibris for several years now and highly recommend the service to my friends and family. Thank you for this!
I can rely on the quality and appreciate the savings and value that comes with a previous purchase.
Has hard to find books that has to do with history at a great price.
Terrific resource, quick access, quick delivery, satisfying transactions, always.
This site is so super awesome. The way is combines the books to be shipped from the same seller to save me money is the best feature ever!
Affordable, books for 10 year old who love's to read and always reads book series and wants to own the books vs check them out from the library. How can a mother say no to that. I will spend every dime I have on books for her.
Easy to browse and place the order. Always shop here. Competitive prices.
Always very easy to navigate and find the book I'm looking for.
Website kicked me off several time. Credit card issue noted once but card is current. Customer service poor asistance!
Excellent search tool & item descriptions, including isbn with cover pictures
Highly recommend buying books from this site. Even hard to find one are reasonably priced and delivered quickly.
Alibis had just what I wanted and was listed at a great price. My go-to site when I'm looking for hard to find books. Thanks!
Easy peasy - found just what I wanted. The most difficult part of the entire process was typing this review
I've been ordering through Alibris for years, couldn't be happier. Great customer service and wonderful books, plus getting to support independent bookstores across the country! What could be better?
Continue to find what I want and enjoy excellent service. Very happy customer with over 15 years of using Alibris.
Great site for books and other items; recommended to many people in my family as well
New HC was put in two thin plastic bags without additional protective material like bubble wrap. Fortunately, it made it through without incident. With this kind of packing that seller used, it may very well have arrived with stubbed corners, crushed spine ends, or sharp board dents. Also, it took seventeen days for the book to arrive from the date of ordering. Other that that, okay.
I updated to my new credit card but couldn't complete the purchase without going to pay-pal. Your software told me to put something in my cart...which it correctly showed that I already had done.
FRUSTRATING!
I found & bought the book I wanted in less than half-a-minute!
Bravo!
……………………………………………………………………………………………………….waste of time.
I found exactly what I was looking for right away. Ordering was very easy and
I couldn't be more pleased to have finally located this book. After checking several other booksellers I was pretty certain I"d never find a copy.
Found the books and at great prices,also there were a lot of sellers to choose from.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

