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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,020
value
12,497
shipping
12,487
quality
12,481
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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Great!
September 13, 2024
Updated review

Great! Amazing to sit here with my phone and be able to order the book I want. Thanks!

Date of experience: September 3, 2024

Found what I wanted!
November 5, 2022
Previous review

Found what I wanted! Alibris is always my first choice for buying hard to find books.

Date of experience: November 5, 2022
California
1 review
0 helpful votes
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Easy to choose and buy books
September 13, 2024

Easy to choose and buy books. Alibris provides a Good selection!

Date of experience: September 3, 2024
Illinois
1 review
0 helpful votes
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Very easy and straight forward website, shopping cart and check out process

Date of experience: September 3, 2024
Michigan
1 review
0 helpful votes
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I'm starting to get frustrated with sellers posting...
September 13, 2024
Updated review

I'm starting to get frustrated with sellers posting that something is hardcover when it's not. I need hardcover for a specific reason so I have to go through and return, it's frustrating.

Date of experience: September 3, 2024

I love Alibris
August 6, 2024
Previous review

I love Alibris - easy to use and supports local businesses rather than Amazon!

Date of experience: July 27, 2024
Tennessee
1 review
0 helpful votes
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It was only place i could find a reasonable price for this book

Date of experience: September 3, 2024
Massachusetts
1 review
0 helpful votes
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It was great
September 13, 2024
Updated review

It was great. The only drawback was that when I clicked the cart optimizer, it put me below my coupon threshold. Then had to backtrack to re-get the coupon code in there.

Date of experience: September 3, 2024

Thank you!
December 12, 2023
Previous review

Thank you!

Date of experience: December 11, 2023
California
1 review
0 helpful votes
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Best used book site out there
September 13, 2024

The books I receive through Alibris are always in good condition and at a reasonable price

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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Hard to Find Book FOUND
September 13, 2024

I was so surprised to find this book I was looking for. It happened to be here in San Diego and in perfect condition. Thank you.

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
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I have used Alibris for a number of book orders in...
September 13, 2024
Updated review

I have used Alibris for a number of book orders in the past & found the service to be courteous, easy, & quick. I have recommended Alibris to friends online.

Date of experience: September 3, 2024

I rate it 5 stars but your system accepts only 3
January 3, 2021
Previous review

I rate it 5 stars but your system accepts only 3. Also can't stop old search thingy. Tried for months. Maybe your online software needs servicing? But the overall ordering function is perfect. Fast, efficient, can't ask for better. Much better than Amazon, in pricing, too.

Date of experience: January 3, 2021
Vermont
1 review
0 helpful votes
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Good for students
September 13, 2024

Affordable books that you can find in a great condition to use for coursework, especially for literature, history, and language students

Date of experience: September 3, 2024
Slovakia
1 review
0 helpful votes
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The book arrived seriously damaged - the hard cover is severely torn in multiple places, all corners of the book are bent, and the pages are partially detached from the hardcover. While it was displayed that the book had seen some use in the past, its condition is nowhere close the expected "Good" the book was marked with on the website when I ordered it. It is highly likely that the book was damaged in transit - the package was not wrapped in any kind of protective material and was simply put in a relatively thin standard plastic postal bag. This kind of wrapping is clearly inadequate, especially given that the order is trans-national.
I experienced delivery troubles that were caused by local postal service, and the customer service specialists treated the issue very responsibly and timely.

Date of experience: September 3, 2024
Nebraska
1 review
0 helpful votes
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Save money
September 13, 2024

I can always find items on Alibis for a good price in the quality that I choose.

Date of experience: September 3, 2024
Maryland
1 review
0 helpful votes
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Excellent service
September 13, 2024

Just a few days after placing my order Alibris was promptly taken offline due to a security threat. Despite the delay in getting the site online I was able to receive by book within a reasonable time. I am highly satisfied with Alibris services. I will be sure to order from them next time.

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
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I compare prices at several online used bookshops when looking for specific titles and generally look for the best price including shipping costs. This time Alibris got me the best price.

Date of experience: September 3, 2024
Louisiana
2 reviews
0 helpful votes
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Consistent
September 13, 2024

Excellent website, easy searching, clear options and choices

Date of experience: September 3, 2024
Arizona
1 review
0 helpful votes
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Easy to order, no problems. Now you are wasting my time. Be happy with what I have to say,

Date of experience: September 3, 2024
Hungary
1 review
0 helpful votes
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Well priced books in good condition
September 13, 2024

Tracking the parcel out of the USA was a problem but they did arrive just in time for the start of the academic year

Date of experience: September 3, 2024
Australia
1 review
0 helpful votes
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Very disappointing that I was unable to pay in Australian dollars when it was advertised in Australian dollars but I was then forced to pay in US dollars so I will be forced to pay a huge transaction fee with the bank. Not happy that I was FORCED to buy it with US DOLLARS when you advertised it in. AU$ and I was FORCED to agree that my feedback would be published or I could not buy the book! What happens to Freedom?

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2024
Missouri
2 reviews
0 helpful votes
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I love using Alibris because it's so easy to purchase the books. I want as soon as I realize I want them!

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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Whoa!
September 13, 2024

The book I ordered came way faster than I thought it would! It was a wonderful surprise.

Date of experience: September 2, 2024