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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great! Amazing to sit here with my phone and be able to order the book I want. Thanks!
Found what I wanted! Alibris is always my first choice for buying hard to find books.
Easy to choose and buy books. Alibris provides a Good selection!
Very easy and straight forward website, shopping cart and check out process
I'm starting to get frustrated with sellers posting that something is hardcover when it's not. I need hardcover for a specific reason so I have to go through and return, it's frustrating.
I love Alibris - easy to use and supports local businesses rather than Amazon!
It was only place i could find a reasonable price for this book
It was great. The only drawback was that when I clicked the cart optimizer, it put me below my coupon threshold. Then had to backtrack to re-get the coupon code in there.
The books I receive through Alibris are always in good condition and at a reasonable price
I was so surprised to find this book I was looking for. It happened to be here in San Diego and in perfect condition. Thank you.
I have used Alibris for a number of book orders in the past & found the service to be courteous, easy, & quick. I have recommended Alibris to friends online.
I rate it 5 stars but your system accepts only 3. Also can't stop old search thingy. Tried for months. Maybe your online software needs servicing? But the overall ordering function is perfect. Fast, efficient, can't ask for better. Much better than Amazon, in pricing, too.
Affordable books that you can find in a great condition to use for coursework, especially for literature, history, and language students
The book arrived seriously damaged - the hard cover is severely torn in multiple places, all corners of the book are bent, and the pages are partially detached from the hardcover. While it was displayed that the book had seen some use in the past, its condition is nowhere close the expected "Good" the book was marked with on the website when I ordered it. It is highly likely that the book was damaged in transit - the package was not wrapped in any kind of protective material and was simply put in a relatively thin standard plastic postal bag. This kind of wrapping is clearly inadequate, especially given that the order is trans-national.
I experienced delivery troubles that were caused by local postal service, and the customer service specialists treated the issue very responsibly and timely.
I can always find items on Alibis for a good price in the quality that I choose.
Just a few days after placing my order Alibris was promptly taken offline due to a security threat. Despite the delay in getting the site online I was able to receive by book within a reasonable time. I am highly satisfied with Alibris services. I will be sure to order from them next time.
I compare prices at several online used bookshops when looking for specific titles and generally look for the best price including shipping costs. This time Alibris got me the best price.
Tracking the parcel out of the USA was a problem but they did arrive just in time for the start of the academic year
Very disappointing that I was unable to pay in Australian dollars when it was advertised in Australian dollars but I was then forced to pay in US dollars so I will be forced to pay a huge transaction fee with the bank. Not happy that I was FORCED to buy it with US DOLLARS when you advertised it in. AU$ and I was FORCED to agree that my feedback would be published or I could not buy the book! What happens to Freedom?
I love using Alibris because it's so easy to purchase the books. I want as soon as I realize I want them!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

