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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very quick and good prices. I'd recommend to others to check our Alibris.
It was labeled as a vhs but showed up as a dvd, not what I expected but I could make it work
Great experience, good price, happy to support a company that cares.
Ordering checkout everything was great I just wish the delivery was faster
I had a great experience for the first time. Great options at a affordable rate
Many choices but I like to get the best condition for a bargain price.
Easy to order. I got follow-up emails regularly. Why do I have to enter 50 characters. This is all I want to say.
I have used Alibris for nearly two decades; I am obviously pleased overall.
Alibris always makes it easy and affordable. I also like knowing that I support booksellers nationwide.
Nothing pissed me off more than being asked to complete a survey on a service or product. I know the bean counters love them and not completing them hurts the provider but really, don't you have anything better to do with your time, like really work on your product or services? I certainly have MUCH better things to do with my time than deal with your ridiculous surveys.
The books arrived in good time, with lovely secure packaging and in wonderful condition - they seem virtually new, even though they are over 20 years old! Considering this condition, the price was extremely reasonable, although the postage pushed it up a bit (but I was shipping from US to UK). More than happy with this purchase, would definitely recommend and buy from EdmondDantes Bookseller again.
I like the savings and consolidation. Hope it works to give me best books
Not a simple process. Takes too much time. I prefer a less complicated experience.
I was initially concerned going through your menu. It's been 3 or4 times I've bought from Thrift Books. Thank you. You got me through the menu.
I was pleased with the service of Alibris. I just was not as content with the information contained in one of the books, but that is not any fault of alibris. I have not read the two books but the one book, conquering arthritis, was not as helpful as I had expected as a matter of fact following some of the suggestions was a little damaging to me. Though some of the information might be helpful I would not recommend the book.
I have always received good timely service on my orders from alibris during many years of ordering!
It was easy to find the book I wanted and the price was cheaper than Amazon.
A quick search gave me the book I wanted, at a reasonable price.
Sent as a gift. Was received at the mailbox. My friend, who is otherwise pretty fussy about conditions of objects, was very pleased.
I received the survey before, and I am not planning to fill it out again
I always recommend Alibris to folks, especially students who want textbooks.
It was a good delivery of my college text book. I had a need and they supplied it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

