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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,028
value
12,631
shipping
12,621
quality
12,615
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Very quick and good prices
October 2, 2024

Very quick and good prices. I'd recommend to others to check our Alibris.

Date of experience: September 21, 2024
Ohio
1 review
0 helpful votes
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Labeled wrong
October 2, 2024

It was labeled as a vhs but showed up as a dvd, not what I expected but I could make it work

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 21, 2024
Massachusetts
1 review
0 helpful votes
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Great experience, good price, happy to support a company that cares.

Date of experience: September 21, 2024
New York
1 review
0 helpful votes
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Just wish it was faster
October 2, 2024

Ordering checkout everything was great I just wish the delivery was faster

Date of experience: September 21, 2024
Illinois
1 review
0 helpful votes
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Great price
October 2, 2024

I had a great experience for the first time. Great options at a affordable rate

Date of experience: September 21, 2024
Colorado
1 review
0 helpful votes
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Great site for used books
October 2, 2024

Searching is easy and straightforward, lots of inventory.

Date of experience: September 21, 2024
Iowa
1 review
0 helpful votes
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Many choices but I like to get the best condition for a bargain price.

Date of experience: September 21, 2024
West Virginia
1 review
0 helpful votes
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Great service as always
October 2, 2024

Easy to order. I got follow-up emails regularly. Why do I have to enter 50 characters. This is all I want to say.

Date of experience: September 21, 2024
Montana
1 review
0 helpful votes
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I have used Alibris for nearly two decades; I am obviously pleased overall.

Date of experience: September 21, 2024

Alibris always makes it easy and affordable
August 5, 2024
Previous review

Alibris always makes it easy and affordable. I also like knowing that I support booksellers nationwide.

Date of experience: July 25, 2024
New Jersey
1 review
0 helpful votes
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I hate surveys
October 1, 2024

Nothing pissed me off more than being asked to complete a survey on a service or product. I know the bean counters love them and not completing them hurts the provider but really, don't you have anything better to do with your time, like really work on your product or services? I certainly have MUCH better things to do with my time than deal with your ridiculous surveys.

Date of experience: September 21, 2024
GB
1 review
0 helpful votes
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The books arrived in good time, with lovely secure packaging and in wonderful condition - they seem virtually new, even though they are over 20 years old! Considering this condition, the price was extremely reasonable, although the postage pushed it up a bit (but I was shipping from US to UK). More than happy with this purchase, would definitely recommend and buy from EdmondDantes Bookseller again.

Date of experience: September 21, 2024
Michigan
1 review
0 helpful votes
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I like the savings and consolidation
October 1, 2024

I like the savings and consolidation. Hope it works to give me best books

Date of experience: September 21, 2024
Florida
1 review
0 helpful votes
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Not a simple process
October 1, 2024
Updated review

Not a simple process. Takes too much time. I prefer a less complicated experience.

Date of experience: September 21, 2024

I was initially concerned going through your menu
October 20, 2023
Previous review

I was initially concerned going through your menu. It's been 3 or4 times I've bought from Thrift Books. Thank you. You got me through the menu.

Date of experience: October 20, 2023
Texas
1 review
0 helpful votes
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I was pleased with the service of Alibris. I just was not as content with the information contained in one of the books, but that is not any fault of alibris. I have not read the two books but the one book, conquering arthritis, was not as helpful as I had expected as a matter of fact following some of the suggestions was a little damaging to me. Though some of the information might be helpful I would not recommend the book.

Date of experience: September 21, 2024
Alaska
1 review
0 helpful votes
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Total Satisfaciton!
October 1, 2024

I have always received good timely service on my orders from alibris during many years of ordering!

Date of experience: September 21, 2024
Maryland
1 review
0 helpful votes
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It was easy to find the book I wanted and the price was cheaper than Amazon.

Date of experience: September 21, 2024
Washington
3 reviews
0 helpful votes
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Just Like I Thought
October 1, 2024

A quick search gave me the book I wanted, at a reasonable price.

Date of experience: September 21, 2024
California
1 review
0 helpful votes
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Words on Fire: The Story of Yiddish
October 1, 2024
Updated review

Sent as a gift. Was received at the mailbox. My friend, who is otherwise pretty fussy about conditions of objects, was very pleased.

Date of experience: September 21, 2024

X
August 24, 2024
Previous review

I received the survey before, and I am not planning to fill it out again

Date of experience: August 13, 2024
New Jersey
1 review
0 helpful votes
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I always recommend Alibris to folks, especially students who want textbooks.

Date of experience: September 21, 2024
Ohio
1 review
0 helpful votes
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Good Delivery
October 1, 2024

It was a good delivery of my college text book. I had a need and they supplied it.

Date of experience: September 21, 2024