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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Item was in perfect condition! Shipping was quick, the Bible was packaged well and the price was great! Thank you!
Easy-to-use site, clear information; postage can be expensive
Book was like new and shipped promptly. Can't wait to crack this open on my trip.
I can always find what I'm looking for at a wonderful price!
Item was easy to find. Alibris usually has multiple sellers with similar items to choose from. Checkout was quick and seemless.
All went well, just took a little time to decide which books I wanted.
I was able to price match - and seeing that the book was in reasonable condition and price was a game changer.
Quick and easy ordering. Delivered on time. Quality product as described.
Would definitely order again.
Great seller. Thanks. Arrived at a reasonable time. Excellent.
Intuitive web design. Good explanation of Cart Optimizer.
See above. Odd titles are usually available with range of prices depending on age and condition
Found the title quickly available despite 30 years old title - good price, reliable source.
Great prices, great selection and fast delivery. Happy customer so far.
Good books at a great price always! Been a customer sixteen years!
A huge selection at great prices with easy checkout!
I received the pamphlet I ordered quickly and in good condition plus a similar item included for free. Can't beat that.
Absolutely love my purchase! It is even better than I imagined it would be! Highly Recommend their merchandise!
I'm a frequent customer, this is my go to website for various of classes and books! I have never had a bad experience. Service is quick and even helped me with an accidential purchase. Customer Service is quick and book delivery is quick and easy. The app is a big help as well. I recommend this site to everyone I know in college.
Like the book! It really helps me a lot, I will recommend it to others.
Alibris is my favorite place to purchase books. I even found a very rare book on this site.
Experience was good. Price was a little high with the amount of highlights and writing that was in it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

