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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The books are always in good condition and have good prices for
Smooth and straight-forward good selection and many alternative choices
It sounded like a good price but the shipping and handling made it cost more than other ways of getting it. And it took a long time to arrive.
Easy to use website, good prices, found what I was looking for
I purchase books every month and have done so for a decade. Of the many sites and stores I have purchased from, Alibris is the most user-friendly buying experience yet. Thank you Alibris! ~ Ryan
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I am able to buy an expensive book at a reasonable price. The shipping is also reasonable. I'm excited to get my book!
It was very easy to find the book I wanted, and it is cheaper than elsewhere, even with shipping!
I ordered a "used" book that came in excellent condition within just a few days at a very reasonable price. I would use this service again.
Very easy to order on the website and book condition is as described.
Easy to find rare(r) books. I wish that more sellers would be more detailed about the book, as many do not list ISBN or ISMN numbers.
Good prices, reasonable shipping costs and quick delivery.
Fast shipping, well packaged, well described product. Thanks!
So happy to have found the book I wanted! Now if only the shipping time could be a little more specific (3-12 days?)...
Very easy website to navigate. Will be purchasing more books from alibis.com!
Easy to find what I'm looking for at a great price! The book was considerably cheaper than any other place I looked!
The site is very easy to navigate and I found everything I was looking for
I've been ordering from Alibris for years, and it is much more efficient now. Thank you!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

