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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Even though I had not shopped in a while, my account was open and with new credit card info and address change - my oder was processed!
The order from Thrift Books-Dallas took six days and the two books were in very good condition. The order from Thrift Books-Reno took ten days and the book was in very good condition. The order from Zoom Books (Lynden, WA) took fourteen days and the book was in poor condition.
The book I ordered was printed in 1989 - looking at the quality it looks like it was only recently printed. I am a very satisfied customer. Shipping was also fast. If not for a Canada Post strike I would have received the book in less than 2 weeks!
Except in certain video games, glitches make me cranky. This website had a couple glitches, one preventing me from buying a book at a reasonable price for very good condition (unless it was out of stock?) and the other leading to two blank search pages out of four for the book's available dealers.
It was difficult to find out if it was cheaper to select free shipping or the cheaper option and pay for shipping. I wish there was an easier method.
I tried to buy a book from Amazon and after one month that canceled my order because they did not have the book. Alibris not only had the book, but was able to ship it quickly.
You all had the exact books that I was looking for. Your web page is easy to use, which is really appreciated. No mess and no fuss. :)
The order arrived in better time than the last order I'd placed. When things come from so many varied places it can take awhile but the updates were helpful for knowing when to expect each item.
Order came as expected, on time, no delays. I was satisfied.
I was looking for a specific Yoga book, and turns out it was an actual textbook. Everywhere else seem to be selling this book for cheapest about $70, originally like $145? I got it for about $35 here! It is an excellent condition and the delivery was timely!
Good prices overall and easy to find items. Only negative is shipping is charged where other vendor provide free shipping at a certain order level.
I am a returning customer that appreciates the search function providing multiple listings of the title providing prices, multiple locations, seller reviews, and shipping methods with cost.
Easy to search for the title and pay. Fast, secure shipping so the book arrives without damage and earlier than predicted. Averall a great purchasing process.
I have been pretty disappointed by other sites that sell media like this. This reminds me of a site I used to use all of the time. Buying the product was easy and was delivered quickly!
I have always been able to find books that are out of print or not sold anywhere else. I love that they offer a description of the conditions of the book and that they rate their sellers. I have been shopping with them for many years now and I have never had a bad experience. Very satisfied customer.
I put a book in my cart, promptly filled out the form to check out, and when I tried to pay found the book was no longer available. A disappointment!
This is my first experience to order from this company Looking forward to seeing the time of delivery and condition of the ordered book
I had trouble logging in. Then when I followed the link to email Alibris, the email was denied by the server. I tried ordering the book at a place in Tennessee, but the order somehow disappear. The listed item also disappeared.
You have a seller of a book - the edition I want - and in New Condition at a very reasonable price that I could not find elsewhere. Your Advance Search site is superb.
I was quickly logged on and found just the edition I wanted to buy.
Everything went great, the prices were very reasonable even with the shipping fees altogether since I am in Canada. That's why it took longer than it would if I was in the USA, but then again I am usually not in rush to get the books so it works just fine with me
Quick, successful. Thank you. My first search by Author's last name and titles was unsuccessful, but when I searched by title only, it came up/ listed under publisher as "Editor".
Smooth, rapid, book as described. Thank you. I have never had a bad experience with Alibris.
This memoir was written by a Canadian women who posed as a man and fought in the Civil War gender fluidly changing dress as required.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

