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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The ordering process was quick; the availability of my request, because it is a rare quilting book, was only available at Alibris.
Easy to order and satisfied with delivery date Price was great for second hand book
It's great. Website very well designed and easy to use. 'Nuff said;-)
As a returning customer this is the only site I use because of the great service and accurate description of the item I am purchasing either books or movies.
Great description website is easy to use and always have good success with it.
Good prices, site is user friendly. Easy to find what I'm looking for and a wide variety of books
Great experience, book came in a timely manner and I am happy with choosing Alibris
Very quick and expeditious...keeps me coming back to shop here.
Easy process. Easy procedure and you have the books I am looking for. I like hardcover books. They are generally in excellent shape. Price is reasonable
Easy to order, pricing is right on target and delivery works!
This is my first time ordering from Alibris and in my opinion you appear to be an honest company that conducts business in a profession way. Not overly greedy, deceptive or "in you face" as many on line businesses are.
I got the book I ordered (The Mezzanine, by Nicholson Baker - brilliant book, btw) very, very quickly. It was in pristine condition, exactly as described by seller, and safely packaged (pretty much recyclable materials). Excellent experience.
I've been buying new or used books overseas for almost 2 decades.
Easily and without problems.
The lowest price I have seen for this book and the easiest checkout ever!
Thank you it was very Friendly and easy way to do my purchase online
I choose Alibris above all other vendors. They deliver very quickly and the products are as described.
The title said DVD. In the small print under item description which I did not see until after it arrived, it said VHS. So now I paid to ship it there and back and I'm not actually holding out a lot of hope I will ever get any of the purchase price refunded. The seller never responded.
The book was in perfect shape, like new. It arrived early which was great for me.
Quick service. Good selection. I would recommend you to friends and family
Looking forward to receiving my purchase in a timely manner.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

