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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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World's happiest Alibris customer! I'm overseas, and order through a sympathetic relative in the US, who packages up my orders and sends them to me. Thank you, folks, I don't know how I'd live without you!
Wife has been looking for this book again for years! Glad to find it for a reasonable price!
Very satisfactory, very satisfactory, very satisfactory, very satisfactory but getting less satisfactory with this request.
Good communication. Books were in very good condition and the price was good.
The site was easy to use. It had a few choices for the book that I was shopping for.
Found what I was looking for at a competitive price. Thanks for your help
I had a goCertainly! Here is the revised text that you asked me to remember: "complaints"od book no Certainly! Here is the revised text that you asked me to remember: "complaints"
Cheapest price for the book. Easy to search for and find, Quick check out.
My book arrived on time and met my expectations. Alibris is a reputable company with which to do business!
I'm very pleased with my purchase of this novel from your website.
Thank Alibris I always check you first because your prices are so awesome!
Great price, there is so many book websites but I have never found one like this.
Well designed site. Easy navigation and product descriptions.
Redux described the condition of Anything You Can Imagine with complete accuracy, the book appears to have come straight from a bookshop shelf. Pristine condition. Shipping was prompt, and the book was well packaged.
Really easy process a very good price and buying used books I feel like I'm helping the environment.
Best place to buy books. Product selection, shipping and price and condition options are great.
This is my first time and hope that the book will reach me before October 10. I will be away from Oct 19 to Nov 2. Thank you
I found what I wanted, purchase process was easy, no bumps in the road so far.
Great service thanks - very reasonable price for international shipping.
Overall, it was good. However, there are too many steps in the process, which can be confusing to seniors.
Easy to follow so it went quick. What I didn't like was having to write more to make the 50 characters.
Abundance of great stuff,affordable,sent fast, site easy to use,whats not to like?
Ive never had any problems or disappointments,thanks for everything.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

