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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Shipping cost seems a little high for estimated 3-12 days delivery date.
Web site could be easier to navigate. When a book has been selected. Prompts should once book is selected somewhat confusing.
Affordable, efficient, customer oriented. Always satisfied to be a returning customer.
Wide variety of books to view. Website is well organized. Checkout was very easy.
I love finding books on Alibris, giving a book a second life and saving money at the same time. If I'm looking for multiple titles I try and find them all at the same shop to save on multiple shipping costs or look for the Alibris Truck.
I have been buying books via Alibris for years, and have never experienced any trouble with the platform.
Great place to buy books, there's always a variety of choices
Always love your access to hundreds of books
Excellent service on time and target Delivered on time. Excellent selection of books a a great price
Very smooth, very easy! Very good selection! Always find what I am looking for.
The product received matched the description in the listing; product was delivered more quickly than expected.
I buy books for gifts. I like using this Alibris and it is so easy to place an order. I like not paying shipping. I like to support independent book sellers as much as possible.
The site was very easy to use with a lot of choices of sellers.
Fast, convenient! Just the items I was looking for, alibris had what I wanted!
Efficient and timely. Web page easy to use. Broad choices available.
Glad to find the book but the shipping was higher than expected. Chose the book because it was listed at $3.49 shipping but in checkout it changed to $4.99, even though it ships from Half Price Books Dallas to me in Dallas, so your disclaimer wasn't affected by proximity of shipper.
Easy to navigate and the prices are always right and I always know who to chose due to your rating system.
It' very hard to navigate through your ordering, returning and exchanging systems and policies. You need to make changes. Thank you.
I love books and this is one of my favorite sites I have had great success in the past
My book arrived and is almost like new, probably better than new in some cases. I thank you for this. I look forward to receiving all books in this condition when purchasing used.
I got what I was looking for at a great price. Ordering and receiving the merchandise was quick and easy.
The book I received was practically new. It arrived packaged well. Other sites were charging three times more for the same edition!
Finding the book I wanted was fast and easy!It was also easy to send a copy to another person>
More value than expected in fact much more almost surprising
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members