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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Ordered online, books arrived good condition and well packed.
This site has a large variety to choose from at great prices.
Easy and enjoyfull just need to receive the product. I would like look for more gems on the site.
I like the prices. I wish the shipping could be cheaper but overall it is still cheaper than Amazon for all these books. Thanks!
I found the volume that I was looking for. The price and fast shipping was also attractive.
It's been very good so far, very easy. I'll update after I get my book.
Easy to find my books and easy checkout. Important for someone as tech challenged as I am.
I am not sure yet; the screen on my phone is cracked; so it is going haywire right now.
Alibris has the books that I need and offers them at a very fair price. Thank You!
I always find a used copy of the books I want that are in excellent condition and are simultaneously dirt cheap!
Great choices & great prices and great quality. I will recommend this site to family and all of my friends.
Appreciated the ease of ordering, accuracy of item description, notifications of delivery progress.
Easy website to use. Found a good price on a new book that I really wanted.
Easy to spend more than expected...The shipping cost is not revealed until later.
Alibris makes it so easy to order compared to so many other companies
I've had a good experience with Alibris every time I've used it. The prices are good, and the checkout process is fast.
Seamless, no glitches in ordering, I was looking for a specific title, thank you
My account was out of date but you still recognized me and it was easy to change to update it. The book I was searching for was available for very little money! What could be better!
Simple and easy, no hassle buying the book. Web site was easy follow, thank you
Needed book; Alibris had it.
I hate to have to buy a book that I'm not interested in owning just because I can't get it at the library---which often happens with books selected by other members of the book group I'm in---but when there's no other option, I do so. That's the nature of my relationship with Alibris.
The transaction was conducted smoothly and easily.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

