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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Love the reduced shipping cost. I usually pay more for shipping than the books. Nice surprise
It is very frustrating to not find a way to update a current credit card. We have had this trouble a couple of times and it drives us nuts. There are no links to update payment info, just a "we could not process" message and eventually there is a box to enter the cvv, but really, should not be that hard.
Alibris is easy and fast to navigate and get exactly what I want
Easy, fast, and access to a wide range of out-of-print books
There was a wonderful selection of hard-to-find books in the Alibris inventory with great prices.
Easy website navigation and order process. Smooth purchasing experience.
Navigating the website is fast and easy to find what I want. I've hunted down old books, rare books, and recently published books. Alibris is by far my favorite book site!
Quick and easy to order, price and shipping reasonable, thanks.
Product arrived as expected around the anticipated date. Book in good condition.
Easy and fast, found what I was looking for at a good price, thanks
Always a pleasure to find what I wanted - never disappointed in the description or quality of the books I have ordered
I appreciate the offering. Today I canceled my Amazon account because of politics and it is good to be here again...
I was looking for an I was looking for a specific used book. This site was inexpensive, quick, and easy!
Easy easy easy easy easy easy easy easy easy, easy, easy, easy
Easy to find the books and affordable.
Hope to receive the book quickly before I leave my place.
Super pleased with the selection of books and the ease of use of the website!
Nice selection and good prices I am very happy I found this book.
Very fortunate to have a place like you for a low priced purchase. Ty!
I usually avoid paying more than $10 (including shipping) for a book. Mission accomplished m.
Had to put my address in twice. Makes no sense. Address should have been saved.
Simple web design page. Price is reasonable. Better if you had free shipping.
Best website to buy books from that I have found.hugh selection of vendors.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

