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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,696
shipping
12,686
quality
12,680
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great transaction
November 15, 2024

My book arrived quickly and exactly as described. I will use Alibris again.

Date of experience: November 5, 2024
District of Columbia
1 review
0 helpful votes
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Alibis met my expectations
November 15, 2024

The books were delivered on time and in the condition described

Date of experience: November 5, 2024
North Carolina
1 review
0 helpful votes
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Very pleased with my experience
November 15, 2024

Items were exactly as advertised, well packaged, great price and delivered in a timely manner.

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
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ALIBRIS had ny book.
November 15, 2024

Searched for Michel Houellebecq's book Annihilation at several other book sellers, but only Alibris listed the book as available.

Date of experience: November 5, 2024
Utah
1 review
0 helpful votes
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It said if I signed up for texts it would give me a $5.00 discount, but it did not give me the discount

Date of experience: November 5, 2024
Arizona
1 review
0 helpful votes
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Happy customer
November 15, 2024

Alibris had my movie I was looking for. Shopping was fun and easy. Thanks

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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A good purchase
November 15, 2024

It was easy to order and the service was quick and efficient.

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Would be nice if you could expand your free shipping...
November 15, 2024
Updated review

Would be nice if you could expand your free shipping program. Shipping is usually about 40% of the cost of my orders. The prices are still good, but could maybe find a way to get a bit better.

Date of experience: November 4, 2024

Fabulous as always!
April 1, 2024
Previous review

Fabulous as always!

Date of experience: March 22, 2024
Washington
1 review
0 helpful votes
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Satisfied most of the time
November 15, 2024

This is my second time using Alibris to purchase books and I'm satisfied. The website and ordering process is convenient and pricing is good. One of the sellers I bought a textbook from sent the incorrect book but i was promptly refunded and told to keep the book. It's unfortunate that it happened and I felt the need to look elsewhere to be sure I received the correct book on time. Otherwise, I've been happy with Alibris offerings.

Date of experience: November 4, 2024
Maryland
1 review
0 helpful votes
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Except the slowest shipping
November 15, 2024

I purchased from a seller from my state who claimed they shipped on 10/14. My book was delivered on 10/31. If the seller's location is 40 minutes away, I have a hard time believing they shipped as reported even via media mail. Same book was available on Amazon with guaranteed delivery.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Book was damaged
November 15, 2024

Book was split at the spine. Damage was not noted. Book split in two.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2024
Illinois
1 review
0 helpful votes
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I typed in alibris while looking for a used book, Plato: Complete Works. The first search result require that I sign up for their marketing. I already get way too much of that. Alibris also asked to market to me. However, my data is not a requirement to purchase. It will be interesting to see what kind of shape the book is in as well as finding out if my email will have another message to try to weed out.

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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I like using Alibris for many different books but t find they are particularly good with books that can be harder to find. The availability and prices have to be considered whenever I am looking for books.

Date of experience: November 4, 2024
Macao
1 review
0 helpful votes
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Defund Bezos! Shop local, or shop secondhand <3 I've never had a bad experience buying books through Alibris and I will always buy here when I can't find what I'm looking for at my local used bookshop

Date of experience: November 4, 2024
Arizona
1 review
0 helpful votes
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I needed a book and they had it
November 15, 2024

I did an internet search for the book I needed and Alibris popped up with a reasonable price, and a few minutes later I had bought it and it was on its way.

Date of experience: November 4, 2024
Kentucky
1 review
0 helpful votes
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Bibles with commentary
November 15, 2024

Bought two Bibles one for me and one for my friend. These were for a class we were taking together. Both were slightly used, but in good shape. We are enjoying them very much.

Date of experience: November 4, 2024
Montana
1 review
0 helpful votes
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Honest and True
November 15, 2024

I ordered from them there was no update on tracking number after 15 days. I sent an email they followed up quickly and resolved the issue right away. They didn't believe the package had shipped and issued a refund. I received the book a few days later. I emailed them back asked the to change me again for the book, they could not. I wish I could have supported them for the book.

Date of experience: November 4, 2024
Oregon
1 review
0 helpful votes
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Awesome!
November 15, 2024

Fast shipping and product as described. I'm very satisfied

Date of experience: November 4, 2024
Washington
1 review
0 helpful votes
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Loved being able to purchase used books from small businesses with ease. Quick and easy website and delivery.

Date of experience: November 4, 2024
Louisiana
1 review
0 helpful votes
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Good. Easy to use website. Found exactly what I was looking for.

Date of experience: November 4, 2024