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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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For a book printed in 1932, the copy I received was in good shape, especially since it was only listed as in "fair" condition. The book itself represents painstaking research from the original Latin sources; the narrative, however struggles from its bewildering array of individuals, many of which are very obscure. It is better at representing the history leading up to the Fraticelli rather than an analysis of the writings/ideas of the precursors of the movement.
Fast, efficient search, found what I was looking for very quickly
Easy to search books, easy to navigate site and payment process is painless.
Books that Alibris has in stock are priced fairly. Frequent discounts also helps. However, many books are never in stock despite being recent releases or reprints. Some books (like reprints from Cambridge University Press) are often far more expensive compared to other sites or even retail prices. Customer service is bad as well from past experiences.
If there is writing in the book, it should say, "Writing in the book". It did not say that.
Found books i wanted, read about them, ordered and recieved them in a timely fashion.
I was able to find every title that I was looking for. My friend and I have been reading a series and were needing the last 4. I found them easily and received them quickly. I will not shop anywhere else. I can come to one place to get everything I want.
I purchased the 150th anniversary book for my university. I realized I missed the 100th anniversary book.
I found the 100th anniversary book on alibris and purchased it.
Easy to find what I needed and checkout wasn't laborious. Layout of site wasn't overwhelming
Easy to find what I needed and checkout wasn't laborious. Now waiting to see what shipping will do!
Great experience, was able to find exactly what I was looking for in no time!
Well laid out site. Easy to navigate and find specific items you may need.
Great selection and great prices- just what I was looking for
Found what I wanted at a great price. Signed up for discount but didn't get a chance to enter the code. No biggie, happy with the price I got.
Wonderful service which I have been using for a number of years.
Within 4 hours of ordering two books, I realized that I already had one of them. I sent an email requesting that one of the books be canceled. When I heard back the following day, the book had already shipped. No big deal and it speaks well of Alibris in that (a) shipment was very timely, and (b) customer support was also speedy.
Usually has what I'm looking for, provides a smooth checkout, and enables payment in multiple currencies.
Your shipping costs have doubled with no explanation.
You did your job well enough to warrant coming back occasionally
Quick and easy...so far...Looked for a paperback book at a decent price and found it here!
I ordered 4 books for my wife and I on wiccan magic. They were complete & unmarked. We are very satisfied with our purchase.
My order arrived with a cardboard piece placed inside package so that it would not be bent during shipping and delivery.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

