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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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No problems. It would be helpful if this form reminded me of what I ordered, because I also order books through other platforms, and it's been quite a while for me to remember what I ordered through yours.
I love how cheap they sell their books, even by how much quality the books have.
I have found some great books and the shipping times were great. I just wish there was a better way to find books with lower shipping fees. I paid $25 for maybe 6 books but the shipping was $45.
The book was as described and delivery went well. The price was very reasonable as well
Good as ever, always consistent with service and quality. I love it!
Great and fair prices. Delivery speedy.
Notifications appreciated.
Timely and smooth. I would recommend them to any of my friends.
The book arrived quickly and in good condition.
I was happy with my purchase and recommend Alibris.
Fine except that I needed to erase my card info to change my address.
The book i ordered arrived promptly and it was a good book in good condition
The seller sent me a check for $5.00 to cover the postage after my complaints about the condition of the book.
The book I received recently was used and like all the others I have ordered from Alibris, was shipped fast and in excellent condition.
Alibris usually has the books I search for and always has great prices. Thank you Alibris!
Paperback was received in expected condition (good used). Took several days, but that's USPS.
The vendor said my product shipped and I got an email stating as such, but all they did was put the order number into the shipping field. In reality, my order had not shipped. When I contacted the vendor they kept saying it would ship and then gave excuses. When it finally did "ship" - they gave me the USPS tracking number but the item didn't reach USPS hands for another 4 days. In total, I made the order on 10/20 and received the book on 11/12. Honestly, if they had just said "your order has been delayed" that would have been better, but they lied to me and stated the order shipped the day after I placed the order. Your vendor has some shady practices.
All as promised. Good prices; free shipping; many options (large print, etc.).
Always happy with your service.i especially appreciate being able to check my orders.
Always pleased with Alibris services. Sometimes the shipping seems a trifle slow.
Placing an order was quick and easy,and if you have any problem you can get help right away with placing your order.
Always great and easy to get books through Alibris have used the site for many years and tirned my husband on to it
I never expected to find this out of print book so easily and for a reasonable price. Great shopping experience. Easy to navigate website.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

