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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great deals on a wide selection of books. The only time I buy a book on Amazon is if it's a gift - don't want to appear to be as cheap as I actually am.
Thanks for an interesting find. Interesting book on a niche topic
Quick & easy, especially because Alibris has such a huge number of book titles available!
Good selection and fairly quick service plus good prices. What else is there?
It would be great to be able to have a note included with purchase
When I clicked on buy, to move to cart, I got a message that the site wouldn't work, "unable to do this." When I went back the cart had nothing in it, when I chose another copy of same book the cart then showed two copies. I deleted on, and the rest seemed to go OK
Simple use- great inventory- fast shipping- will buy again - often
Have used Alibris many time throughout the years to find good buys on books I want.
I ordered a box of three CDs. They arrived promptly, in excellent condition.
Very helpful suggestions regarding consolidation of orders and application of discount codes!
Great! Still has excellent suggestions and with shipping discounts!
Wonderful way to purchase bestselling books at an affordable price. Thank you.
It is very easy to find the books that I'm looking for. Great prices and books are always in very good condition.
Products are in good shape - priced fairly - service is very helpful
Shipping is a bit high. What happened to "Book Rate?" I ordered 2 paperbacks from 20 mi. Away from my home and I am paying $8+ in shipping. That was more than the cost of 1 book. Please, set some shipping guidelines for your sellers. Thank you.
Everything is alright so far. I have been purchasing books through Alibris for quite a few years now, and would not continue to do so if it was not worthwhile.
I am a longtime customer, and I keep coming back year after year- Alibris isn't perfect, there have been issues occasionally, but overall I am happy with the service I get here.
I am very pleased with the checkout. No checking various sign's such as
Identifying animal's and birds.
Site is easy to negotiate; order acknowledgment emails received at lightening speed. Order despatch from one GoodWill store in Wisconsin was slow - upwards of two weeks from memory. The second GoodWill store shipped within a few days.
Will happily be repeat customer!
Ebooks I lose. Paid for one that expires Dec. 31, so not happy about that but love the quick processing of the hard cover book!
Easy to order & website easy to navigate, great prices with good clean books received so far.
I found the book I was looking for quickly at a reasonable price. Looking forward to receiving book.
The seller had a hard back copy of the book I wanted in very good condition at a reasonable price and it came well packed within the time specified. I'm completely satisfied.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

