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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,711
shipping
12,701
quality
12,695
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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All arrived as expected
December 13, 2024

Ordering was easy and delivery was efficient. I was please with my order.

Date of experience: December 3, 2024
New York
1 review
0 helpful votes
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Very good
December 13, 2024

No mistakes, good product with no damage, reasonable delivery time

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 3, 2024
Pennsylvania
1 review
0 helpful votes
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Exemplary
December 13, 2024
Updated review

From wiki to here.very nice this finger walking on the internet.

Date of experience: December 24, 2024

Straightforward.saw avatlability and good track record
April 29, 2024
Previous review

Straightforward.saw avatlability and good track record.

Date of experience: April 19, 2024
Arizona
1 review
0 helpful votes
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Really easy to find what I'm thinking about. Very convenient to have a Wishlist that's going to be there next time I visit.

Date of experience: December 3, 2024
Texas
1 review
0 helpful votes
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Satisfied
December 13, 2024

Very nice cookbook and at the right price. Would order again if needed.

Date of experience: December 3, 2024
Connecticut
1 review
0 helpful votes
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Good price and good service
December 13, 2024

Good price and good service.
Also, a well designed website that's easy to use.

Date of experience: December 3, 2024
New York
1 review
0 helpful votes
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Shipping is very very very very very very very very expensive

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 3, 2024
North Carolina
1 review
0 helpful votes
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Good Source!
December 13, 2024

Only suggestion is packaging: the root children book was in bubble envelope and delivered to mailbox. It got slightly dinged, but still in good enough shape to give a toddler who will do far worse the first week of handling.

Date of experience: December 27, 2024
Minnesota
2 reviews
0 helpful votes
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Great company. I buy almost all my books from Alibris.
December 13, 2024
Updated review

Been buying from Alibris for many years. Repeat customer should say it all.

Date of experience: December 3, 2024

Great site!
April 14, 2022
Previous review

Great site!

Date of experience: April 14, 2022
California
2 reviews
11 helpful votes
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I appreciate that, when the specific edition I ordered...
December 13, 2024
Updated review

I appreciate that, when the specific edition I ordered — A Christmas Carol Deluxe Gift Edition by $#*!ens — wasn't available, you found a replacement copy, notified me, and put it in my cart.

Date of experience: December 3, 2024

Found what I wanted easily
December 9, 2024
Previous review

Found what I wanted easily. Could have better descriptions of the contents, such as illustrations.

Date of experience: November 28, 2024
Tennessee
1 review
0 helpful votes
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Quick and easy!
December 13, 2024

Quick and easy! Alibris has the book I need every time; thanks!

Date of experience: December 3, 2024
Texas
1 review
0 helpful votes
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I love the large selection of books and items to choose from.

Date of experience: December 3, 2024
Texas
1 review
0 helpful votes
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I placed my order and quickly received an email saying my order had shipped. The email gave me a tracking number. When I went to check it a few days later that tracking number was invalid. The number was a UPS tracking number. Then I went to the website and it had a different tracking number through 17track. The 17track number was also invalid. I sent an email asking for an accurate tracking number and let them know I felt like I was being scammed at this point. The reviews for this website really scared me when I read them (too late I know.) After my email, I received a response with an accurate tracking number and the book arrived. There were no issues with the book itself. Had they given me the correct information initially they would have had 5 stars all the way across.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 3, 2024
Kentucky
1 review
0 helpful votes
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Good service, good quality item
December 13, 2024

The used book I ordered came in good time and exceeded my expectations with how good of a shape it was in.

Date of experience: December 3, 2024
Mexico
1 review
0 helpful votes
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I love Alibris
December 13, 2024

I have found so many books here i could not find elsewhere, with better prices than amazon, and transparent shipping prices

Date of experience: December 3, 2024
South Carolina
2 reviews
0 helpful votes
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Alibis is prompt and provides good quality products.The only complaint I have is that it is difficult to review your order if you do not create an account.

Date of experience: December 3, 2024
North Carolina
1 review
0 helpful votes
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Easy form to order
December 13, 2024

Easy form to order. Shipping price are higher than expected. There aren't coupons or discounts associated with this order and most of my order was used books. It would have been nice to have free shipping with a purchase over $100. Can't wait to receive my order none the less.

Date of experience: December 3, 2024
Illinois
1 review
0 helpful votes
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Found something that I was looking for at a good price. Easy to find and easy to purchase.

Date of experience: December 3, 2024
Louisiana
1 review
0 helpful votes
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If I'm looking for any rare or hard to find books I will always use your site over local big name book stores.

Date of experience: December 3, 2024
Texas
1 review
0 helpful votes
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Quick!
December 13, 2024

Quick! Easy! New book at reasonable price. I didn't have to put money into that giant monstrosity.

Date of experience: December 3, 2024