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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I like your prices but shipping is a little high. I'll order from you again.
Very good condition, a happy customer here. ๐๐๐๐๐๐๐
I think company is independent. Appreciate the easy-to-navigate website.
Easy website to manage would came back to purchase again, I totally recommend it
I'm a pastor, and I read a ton of books and commentaries, so the prices are just awesome and really help me save some cash.
If I get the book in decent shape in a timely manner, I will be thrilled.
Easy shopping, great prices, fast delivery. The book i ordered was in perfect shape.
I wasn't aware the books would come from different vendors so different postage...wish it were a combined effort equally less postage. Definitely will influence future putchases
Long time user of website. Love the store grading. Carries almost all my book searches!
Best used book store on line and otherwise - always use them vedry
Bought used book in excellent condition for less than $2. Shipping was almost $5 but total price was still a great deal. Happy to not put money in the pocket of Jeff Bezos.
All books were received in a timely manner. Too bad Alibris doesn't have a buy back program.
Excellent service,I have a 13th edition but with the drugs coming out that edition could not cover them
I was surprised at the poor condition of the book. I didn't realize that Good condition includes bent, torn and taped cover with loose pages.
Our library grows by many titles each week. Alibris has been a reliable source for books of all typesโฆ rare and newly released. I recommend it to all.
I had to order this book as one time because I didn't get charged for it even though it was in my cart!
I had 3 items in my cart and yet when I paid for the items I was billed for only 2 and the 3 didn't show at all. Young whit and the shroud of secrecy was the book
I guess I will go back and try to order it again
It was easier than I expected. The only complain I have is that I wished to buy two books instead of one to give as a gift but I was not able to figure out how to change the quantity. Besides that, my experience rocked
Ordered 4 books, 2 orders were "cancelled" days after my order. Replacement items are more expensive, arrive later, and require more transactions and email checking. Perhaps Alibris should charge sellers a $1 cancellation fee.
I've shopped alibris for years. Always happy with my experience and the quality of the books! Simply the best!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

