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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I was asked if I wanted to save $5 by receiving texts. I said yes but did not get the $5 off. So DO NOT send me texts unless you take $5 off my order
Very easy to use the site. Fast check out with paypal. Father uses this site all the time.
Appreciate quickly finding the titles I'm looking for at lower prices.
Love finding the books I'm looking for so quickly and at great discounts.
Easy to set up an account and wonderful surprise that shipping was free (I don't expect that every time!).
Thanks for the good service, but I don't want more involvement.
The book I wanted was readily available and the website easy to navigate
Books arrived as advertised and within a reasonable period of time.
Book arrived with lightning speed and was in the stated condition; also, a great price!
Best prices around. Quick shipping. I just cannot compliment Alibris enough. Thank you for everything!
I understand shipping can be expensive. It's a concern when it is 25% of the total. I had to search for items from the same vendor to reduce the shipping. It would be helpful if there was an option to help customers to do so to reduce the shipping.
The prices are good, but the "promo"/"coupon" kind of annoyed me, it did basically nothing, as the taxes were more than the promo/coupon itself, which brought my total back up to $89, in fact, raising the price higher than before! If you're going to add a promo/coupon, it should at least actually knock the price down, not just negate the sales tax.
Alibris always seems faster and better than other online book vendors
I have a code for $5 off but was never given an opportunity to use it!
Quick and easy. Enjoy the ease of navigating the site. I appreciate the listing of all titles and prices available. Makes shopping a whole lot easier.
I have been a fan of Alibris since it first started way back when! It is good to know you are still here helping people find items you can't get elsewhere. There is always room for improvement, I guess, so I do have to note that it would be helpful if there were combined shipping discounts for books purchased from the same seller... and also easier ways to find the same seller for certain items. I thought I used to be able to search by Seller (and then have a separate search engine for JUST their items listed), but I could find neither of those this time. Still it was great you had some of what I needed. Keep up the great work!
I found your site this year and have placed several orders already for gifts.
So far very pleased.
I googled a hard to find book series one of my Grand daughters was looking for. Your site popped up, you had it in stock
and it was easy to order. I'll definitely be back for more.
You had books I wanted at the lowest price. I was very happy with the timely manner the books arrived in. Their condition was really good. Thank you and p.s. I shared my information with our book club so they could check you out too.
Always a great way to purchase your books, and so many choices.
Love being able to order my books from here, but wish shipping was less expensive.
Too much messing around with shipping options. Its annoying that they are hidden till after the checkout process. Had to jump through a lot of hoops to optimize it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

