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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My credit card expired. Took me a lot of time to try to figure out how to update the card. There is no setting to alter your credit card.
My order was shipped promptly and arrived in perfect condition. Thanks!
Site was easy & responsive. Shipping charges are overly additive considering same book to same address.
Found the older, hard to find titles I wanted at great prices!
It took over two weeks to receive my book.
The book is in excellent shape. Was very happy to receive it.
Love the used book option. Ordering is as easy as ordering from Amazon
My experience was great and fulfilling to receive my package in good condition
Good prices on manga I bought compared to other sellers. Delivery is fast.
I love this site! Purchase here all the time! Prices are exceptional!
I am thankful for this site! Great purchases!
Easy to find hardcover books at good prices, reasonable shipping
Book was appropriately priced and arrived within the time frame they described. Good service. B was this described.
Good price. Quicker than expected delivery. Good buying experience.
I received excellent customer service from Alibris. The ordering process was efficient and user friendly. The prices are reasonable and I received my book within a few days. I am a very satisfied customer.
When my CD Package finally came the CD cover was creased in the corner and even worn down a bit as if it was beat up while on its way here. When the CD finally came and I put it on the CD player the CD kept skipping some lyrics as if my CD was glitched so my service over all was not good at all.
This rare Mark Ryden volume was delivered quickly, well-packed and undamaged in brand new condition, exactly as described. Very fairly priced, too.
I found the site easy to navigate and I was able to get the book I wanted for a great price.
East, convenient, and cost effective. I was able to find the product/author I was looking and was able to get competetive pricing.
So many titles and lots of obscure books. Right up my alley. Shipping was faster than estimated. My go to for books. Much better than that gigantic behemoth that starts with an A.
This was my first time using Alibris and I was pleased with the prices and the inventory. Will use again for sure.
Great price. Don't like the shipping fee at all. I do wish there was a better price that reflected the actual price for media shipment. It's it Fair to make me purchase a book that only costs you 1$ to send me and you pocket so much off of this purchase.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

