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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,028
value
12,624
shipping
12,614
quality
12,608
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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My credit card expired
December 20, 2024

My credit card expired. Took me a lot of time to try to figure out how to update the card. There is no setting to alter your credit card.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2024
Virginia
1 review
0 helpful votes
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Good experience
December 20, 2024

My order was shipped promptly and arrived in perfect condition. Thanks!

Date of experience: December 10, 2024
Ohio
2 reviews
0 helpful votes
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Site was easy & responsive
December 20, 2024

Site was easy & responsive. Shipping charges are overly additive considering same book to same address.

Date of experience: December 10, 2024
Texas
1 review
0 helpful votes
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Found the older, hard to find titles I wanted at great prices!

Date of experience: December 10, 2024
Colorado
1 review
0 helpful votes
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It took over two weeks to receive my book.
The book is in excellent shape. Was very happy to receive it.

Date of experience: December 10, 2024

Thank you for giving us a used book option.
June 13, 2024
Previous review

Love the used book option. Ordering is as easy as ordering from Amazon

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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Review
December 20, 2024

My experience was great and fulfilling to receive my package in good condition

Date of experience: December 10, 2024
Illinois
2 reviews
0 helpful votes
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Good prices
December 20, 2024

Good prices on manga I bought compared to other sellers. Delivery is fast.

Date of experience: November 28, 2024
Louisiana
2 reviews
0 helpful votes
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I love this site!
December 20, 2024
Updated review

I love this site! Purchase here all the time! Prices are exceptional!

Date of experience: December 9, 2024

I am thankful for this site!
March 11, 2024
Previous review

I am thankful for this site! Great purchases!

Date of experience: March 11, 2024
Connecticut
1 review
0 helpful votes
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Easy to find hardcover books at good prices, reasonable shipping

Date of experience: December 9, 2024
California
1 review
0 helpful votes
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Great service
December 20, 2024

Book was appropriately priced and arrived within the time frame they described. Good service. B was this described.

Date of experience: December 9, 2024
Wisconsin
1 review
0 helpful votes
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Rare Book Finally Found
December 20, 2024

Good price. Quicker than expected delivery. Good buying experience.

Date of experience: December 9, 2024
North Carolina
1 review
0 helpful votes
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Purchase book
December 20, 2024

Great price and item was as described - item was well packaged thanks

Date of experience: December 9, 2024
Oregon
1 review
0 helpful votes
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I received excellent customer service from Alibris. The ordering process was efficient and user friendly. The prices are reasonable and I received my book within a few days. I am a very satisfied customer.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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When my CD Package finally came the CD cover was creased in the corner and even worn down a bit as if it was beat up while on its way here. When the CD finally came and I put it on the CD player the CD kept skipping some lyrics as if my CD was glitched so my service over all was not good at all.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2024
California
1 review
0 helpful votes
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Rare Ryden At a Fair Price
December 20, 2024

This rare Mark Ryden volume was delivered quickly, well-packed and undamaged in brand new condition, exactly as described. Very fairly priced, too.

Date of experience: December 2, 2024
Massachusetts
1 review
0 helpful votes
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Great!
December 20, 2024

Awesome! Shipped and arrived quickly, the book came as described!

Date of experience: December 9, 2024
New York
1 review
0 helpful votes
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Fine books at fine prices.
December 20, 2024
Updated review

I found the site easy to navigate and I was able to get the book I wanted for a great price.

Date of experience: December 9, 2024

East, convenient, and cost effective
November 28, 2024
Previous review

East, convenient, and cost effective. I was able to find the product/author I was looking and was able to get competetive pricing.

Date of experience: November 18, 2024
Washington
1 review
0 helpful votes
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Bookworm paradise
December 20, 2024

So many titles and lots of obscure books. Right up my alley. Shipping was faster than estimated. My go to for books. Much better than that gigantic behemoth that starts with an A.

Date of experience: December 9, 2024
Alabama
1 review
0 helpful votes
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This was my first time using Alibris and I was pleased with the prices and the inventory. Will use again for sure.

Date of experience: December 9, 2024
Massachusetts
1 review
0 helpful votes
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Great price
December 20, 2024

Great price. Don't like the shipping fee at all. I do wish there was a better price that reflected the actual price for media shipment. It's it Fair to make me purchase a book that only costs you 1$ to send me and you pocket so much off of this purchase.

Date of experience: December 9, 2024