Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent experience. All relevant information about book and shipping complete.
Very good….if I get it before Christmas like it said……………challenging filling survey out
Overall wonderful experience with Alibris! Great selections at fair prices, reasonable shipping costs and a beautifully presented book arrived quickly at my doorstep.
Quik and easy! Very happy w the pricing! Hoping that the book is in decent shape 🙏
Love the selection and the prices. Prefer to get used books so I don't have to worry about when to return them to the library and maybe we can kill one less tree. :)
Easy website to navigate. Excellent selection. Great pricing. Convenient shopping. Reliable shipping.
I quickly found my item and paid for it in under 2 or 3 minutes.
I was looking for a hard cover book that is out-of-print and I found it here.
This was such a fast and easy experience. I will for sure be back.
The website has many options and prices, I hope the shipping goes smoothly.
GOOD SELECTION. Reasonable prices. Would like to see choices from vendors chosen for a particular author when there are more books from that author requested.
No problems finding book, ordering and hopefully receiving soon!
We will see once my book arrives. But so far it has been very good
Very efficient, thank you - Had no problems and it was very fast
The site is easy to navigate. I found a great selection of textbooks. I was surprised at the shipping charge. Perhaps I shouldn't have been. And perhaps the shipping charges are not the fault of Alibris. That's what stopped me giving five stars, though.
Easy as pie! I always find what I want at a decent price. I like the option of used copies, too.
Great experience. I would like to see more details about the book itself in your listings. Even a table of contents would be helpful.
Very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good
Always a good experience with Alibris. Good value with appropriately graded book condition.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

