Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
In all my years of being a customer, I've never been disappointed. Everything I've gotten has been as described--in many cases better than described--and the pricing and shipping is more than fair.
Want book, find book, buy book. Easy to find the condition and price I want.
Love the Alibris interface only 27 more characters only 7 mire
Easy to navigate and complete order at least 50 characters!
Trump is a true patriot of the United States of America. He is straightforward and to the point. I wish all the success for Donald Trump when he returns into power.
Thank you for being there. Its a great place to find " hard to find" books.
Alibris always delivers. Came in perfect condition. I'm happy
Nice condition, good pricing and service overall. I'll look into buying more books with them in the future!
The books were as good as advertised and the price was very fair.
Excellent service from Alibris over many years. I have always been happy.
Have ordered from Alibris for years. Always satisfied with service and products.
Easy to find and order book. Ordered online because it was easy. Husband used to order all the time. Like the hardcover books instead of paperbacks
Easy to find what I wanted. Had exactly what I was looking for at a competitive price.
Very pleased about free shipping. Book I got was oversized & over 500 pages. Great deal & arrived promptly.
Received used book in very good condition. Excellent reading
Such a wonderful way to support smaller bookstores! I found everything I needed
Easy to find what I was looking for.
Multiple sellers with quality rating really help
I received it in a timely manner and the product was in good condition.
I found the book without difficulty on the Alibris.com site at a fraction of the price asked elsewhere. This is the 3rd time I've used Alibris.com and it is great!
I love supporting independent book stores and book sellers
Easy and quick! Just hope it gets here in time for Christmas!
Thanks A lot, and Merry Christmas!
Very easy order. Everything arrived before or on due date. All product were as stated. Good Deal!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

