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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I was able to find exactly the (no longer published) book I was looking for in no time at all and received it quickly. This is consistently my experience with Alibris, which is why I have been using it for so long.
It was easy to find the book I wanted and easy to order. That is as good as it gets.
Great prices with the whole transaction being smooth and without incident. Happy and will recommend to a friend.
Quick, easy & I was so relieved you had the book I hadn't been able to find anywhere else. My granddaughter will be very happy to get to get her book, which is the only thing she had asked for, for Christmas.
Good quality book and service. Book was in good condition; despite the years since published. Carrier delivery was slow; almost two weeks.
I ordered a double CD of Harry Chapin's first two albums, but one of the CDs was missing. This the first time in 25 years that Alibris has disappointed me so badly. I have not heard anything about my request for a refund.
Easy to search and navigate website, simple buying process.
Saved $, quick process, easy peasy.
Book a arrived in better condition than advertised which is a good thing
So far so good, i found what i was looking for, and placed my order, in the past I have had great experiences. Thanks!
Great transaction, i was looking for a book, i found a very fine copy on Alibris
The graphic novel was in "Like New" condition as described on the Alibris web site. It was packaged well and I received it quickly.
Do no like that you the shipping by book is not available until so late in process
I found the title quickly of a book that someone recommended to me. The cost is good although shipping is high.
I appreciate Alibris, overall just as presented.
Shopping online with Alibri is easy. Prices are reasonable. Books are delivered quickly and condition of books is very good.
Came here to look for a specific title. Was pleasantly surprised to see that the total cost of a used copy, including shipping, was about a third of the publisher's price!
I found my book for 4.99 when it was over $79 on all other sites. I expected it to be tattered and torn but it was in perfect condition. It came in as fast as promised.
Rich choice of titles, quick navigation and update, user friendly interface.
Excellent prices. Quick and easy checkout process. Huge selection of books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

