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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Book was great, got it at a reasonable price and on time. SiteJabber mandatory survey afterwards feels insistent and spammy.
Every time I come here, I always find what I am looking for. So, I appreciate it. You give me options.
When i am recommended a book, I come here to see if it's available in a least good condition. If the book I am looking for is not available were it shows out of stock then I come to Alibris and so far I am batting a Thousand.
I liked the option of consolidating shipping.
When I'm asked to write more in a review- this is my time were talking about (which is valuable to me) I feel inclined to never do a review again.
Good ability to find one source for all books which makes it easier
I have never had any problems with Alibris. I find lots of books here that I can't elsewhere
I was surprised by how slowly the shipping proceeded! It seemed to take about a week to get out of the facility and on its way. I was happy with my order when it finally arrived.
Two books were ordered, but neither had the dust jacket, and one had a broken binding and missing pages. We contacted alibis and I believe a replacement is being sent.
Fast check out easy to search for items not to happy with shipping costs charge for each item
The site was easy to navigate to find the book I was looking for. The description of the product was also accurate when received
This is a church purchase as 501c3. No where was the tax exempt option ever given so I dispute the full charged amount for massachusetts.
EZ PZ purchase. Looking forward to receiving the book. Good job on the web store.
Latest order was delivered as promised. Unfortunately, I had to change delivery location and that process ran afoul of Canada Post Strike and delivery was delayed as was this report on successful receipt. Parcel finally received in good condition thanks to a courier service and the help of friends.
Excellent management, tracking, response and follow up system
Very quick & easy ordering system. Even though you hadn't posted a picture of the book I ordered, you were very highly recommended by a dear friend, so I chose to order from you.
Good customer interface! I love the help this interface uses. Very helpful
Quick and easy to find the book I was looking for (kinda funny that the shipping was more than the book... Oh well)
Not showing the shipping prior to completing the order is discouraging to commit to the purchase…
I found mostly everything that i was looking for at a reasonable price.
Quickly found what i was looking for
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members