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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Always happy with the condition of the books as well as the shipping speed
I could not find one book I was looking for but otherwise it was a good experience.
Usually I have no problems with orders. However one time an item was cancelled with no explanation given.
So fast and easy - had no trouble to find the books I wanted. Thank you.
An interesting title was floated by xLibris. I purchased it and it was delivered as advertised. Now I must find the time to read it and apply the
I had a Very Good experience, I don't know of to many bookstores online, so when my friend introduced you to me. I had to check it out.
Quick. Concise. Easy. The books arrived in good condition though one package arrived torn and a little banged up. The only negative is the multiple cross border shipping fees to Canada (when you source from multiple sellers) which add up quite quickly and are always more expensive than the actual books, ha!
The summaries of the books are excellent, great prices, products are as described, website is very easy to use, purchasing quick. Excellent service that I've enjoyed now for years. THANK YOU!
I think Alibris is a good seller of books. Easy to find what you're looking for.
You had the book for which I was searching and it was easy to order it.
I usually find what I'm looking for and at a good price with an easy checkout.
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I had trouble ordering from you by way of Walmart's website, so I ordered from you direct.
Your service has a high rating with me and my followers. We appreciate good service.
Free shipping would be great! Or a set shipping rate dependent upon the total number of books or the total purchase price.,
Smooth as silk Have used Alibris for many years and have never had a bad experience.
Easy to search, lots of choices. Good service on the orders I have placed.
Website was very easy to use. It was also easy to create an account.
I bought 4 books for the same seller and 2 books from another seller, and I didn't receive the combined shipping discount from either seller. On the up side, the books arrived quickly and in the condition described.
Combined shipping discount was not applied and after 72 hours, I have not received a response to my inquiry about the matter.
Payment site glitched and the $5 off offer was not communicated clearly, so I had to go back in 2 times to make the purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members